Find a TenderAwardedContract award notice
Published 27 Feb 2026, 15:40 GMT

Official UK procurement notice

Best Start Family Hubs Outreach Service

Official notice

Authority: Oldham Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,001,002≈ £800k / year · £2,401,202 inc. VAT · 1 value update
Submissions closed 5 Jun 2026awarded 25 Aug 2026
Awarded to HOME-START HOST LTD
Contract term 2 yrs 6 moends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

Best Start Family Hubs are a national initiative designed to bring together the full range of services that support families, from universal offers to more targeted help. In today's context of rising need, stretched public services and widening inequalities, Best Start Family Hubs provide a coordinated, place based approach to planning and delivering support. They connect families, professionals and providers more effectively, making it easier for families to access the right help at the right time and placing strong, trusting relationships at the centre of support.

Oldham's Best Start Family Hubs approach is now a central part of how the borough supports children, young people and families. The model is designed to bridge long standing barriers and strengthen opportunities, responding to the gaps identified across Oldham's system: families still need support that is timely, accessible and close to home; commissioned services must deliver greater value; and families want advice from trusted professionals who understand their strengths, culture and lived realities. Continued improvement in co location, digital access, online information and virtual service options remains essential.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrs 6 moSMEVCSEPublished value£2,001,002
Contract period: 1 Oct 2026 – 31 Mar 2029 (2 yrs 6 mo) · up to 31 Mar 2031 with extensionsValue: £2,001,002 exc. VAT · £2,401,202 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: Option to extend by up to 12 months on 2 occasions making a total of 24 months.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published sub-criteria (8)
  • Delivery Model: 20%
  • Case Studies: 10%
  • Approach: 10%
  • Co-Production: 10%
  • Safeguarding: 10%
  • Performance Management: 10%
  • Implementation Plan: 20%
  • Social Value: 10%
Published award criteria (8)
  • Delivery Model
  • Case Studies
  • Approach
  • Co-Production
  • Safeguarding
  • Performance Management
  • Implementation Plan
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
27 Feb 2026, 15:40 GMT
Last source update
1 Sept 2026, 15:05 BST
Award evaluation window
Submission end – 8 Jul 2026
Authority reference
DN815324
FTS notice number
2026/S 000-042699
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
North West (UKD37)
Official registry OCID
ocds-h6vhtk-065eac Find a Tender
Contract terms summary

EPS (Early Payment Service) is available, details are included in the tender documents

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
5 Jun 2026, 12:00 BST
Clarification deadline
29 May 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com ↗

From the main page go to Find Opportunities and enter the unique reference DN815324

Timeline

27 Feb 2026 → 1 Oct 2026 · 9 dates
  1. Planning notice published238 days ago
    27 Feb 2026, 15:40 GMT
  2. Market engagement221 days ago
    16 Mar 2026, 23:59 GMT

    Market Engagement Event

    As part of the commissioning process, we are holding a market engagement event on Monday 16 March 2026 and would like to invite interested providers to attend.

    The purpose of the event will be to engage with providers and discuss:

    • services included within this procurement exercise.
    • contextual information.
    • initial commissioning considerations based on stakeholder/service user feedback.
    • insights from those delivering similar services - to inform the final specification.

    Each organisation will be limited to maximum of two representatives. Please note: Hybrid or virtual attendance will not be available due to the nature of the venue. For those unable to attend, the presentation slides will be made available via The Chest following the event.

    Details of the event:

    Date: 16 March 2026

    Time: 13:00pm - 14:30pm

    Venue: Royton Town Hall, Rochdale Rd, Royton, Oldham OL2 6QG

    Nearest parking: OL2 6QJ, OL2 5QD

    Please report to Royton Library Reception upon arrival

    Please confirm your attendance by messaging on The Chest portal (reference DN808255) by 5pm on Wednesday 11 March 2026.

    procontract.due-north.com/Login ↗

  3. Tender notice published169 days ago
    8 May 2026, 16:20 BST
  4. Clarification questions by148 days ago
    29 May 2026, 12:00 BST
  5. Submission deadline141 days ago
    5 Jun 2026, 12:00 BST
  6. Award decision expected by107 days ago
    8 Jul 2026, 23:59 BST
  7. Assessment summaries sent53 days ago
    1 Sept 2026, 00:00 BST
  8. Latest notice published53 days ago
    1 Sept 2026, 15:05 BST
  9. Contract starts23 days ago
    1 Oct 2026, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 27 Feb 2026
  1. Preliminary market engagement notice published
    27 Feb 2026, 15:40 GMT
    UK2
  2. Tender notice published
    8 May 2026, 16:20 BST
    UK4
  3. Published value published: £2,001,002
    8 May 2026, 16:20 BST
  4. Status changed to active
    8 May 2026, 16:20 BST
  5. Procurement method changed
    8 May 2026, 16:20 BST
  6. Deadline published: 5 Jun 2026, 12:00 BST
    8 May 2026, 16:20 BST
  7. Contract award notice published
    1 Sept 2026, 15:05 BST
    UK6
  8. Status changed to complete
    1 Sept 2026, 15:05 BST
  9. Contract signature expected
    10 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,001,0021 award exc. VAT
Bids received 22 from SMEs
Awarded toValueDateStatus
HOME-START HOST LTDVCSE1 Oct 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Option to extend by up to 12 months on 2 occasions making a total of 24 months.£2,001,00225 Aug 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 7 at stage one21—

Contracting authority & participating public bodies

Oldham Metropolitan Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMRJ-8362-DVNT Spindles Shopping Centre, West Street, Oldham, North West, OL1 1HDContact email

Bidders & participating suppliers

1 commercial party on the notice
  • HOME-START HOST LTDAwarded supplierGB-COH: 07203889GB-PPON: PQRP-4632-XZYG Ryecroft Hall Manchester Road, Manchester, North West, M34 5ZJContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure