Official UK procurement notice
Behaviour Support Service for Families
Authority: Norfolk County Council (Local council)
What is being bought
Published requirement descriptionNorfolk County Council was looking to commission a new service that will use a Positive Behaviour (PBS) informed approach to provide targeted assistance to 10 - 15 children per year, particularly for those children at risk of entering long-term care placements, by addressing behaviour that challenge regardless of the root cause or diagnosis. The service is for children and young people up to age 18 with behaviour that challenges those around them and requires a holistic and whole family approach, delivered to their parents, carers and other people in their natural network as required
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,200,000
- Economic & financial standing
The Council will be assessing the legal, financial and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, financial suitability, health and safety, modern slavery and references. These are all designated as pass/fail criteria.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (4)
- Service delivery: 30%
- Management of the Performance Framework: 20%
- Management of the Service: 30%
- Price: 20%
Published award criteria (4)
- Service delivery
- Management of the Performance Framework
- Management of the Service
- Price
- Economic & financial standing
The Council will be assessing the legal, financial and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, financial suitability, health and safety, modern slavery and references. These are all designated as pass/fail criteria.
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 14 Jul 2025, 15:13 BST
- Last source update
- 20 Jan 2026, 15:28 GMT
- Award evaluation window
- Submission end – 1 Dec 2025
- Authority reference
NCCT43236- FTS notice number
2025/S 000-057342- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055ec4Find a Tender- Contract terms summary
As per the terms and condition issued with this procurement.
- Risks
Norfolk County Council has joined the government's Devolution Priority Programme.
This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
How it was run
Official notice- Submission deadline
- 17 Oct 2025, 11:00 BST
- Clarification deadline
- 10 Oct 2025, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗.
Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗.
Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].
Timeline
14 Jul 2025 → 20 Jan 2026 · 11 dates- Planning notice published14 Jul 2025, 15:13 BST
- Market engagement12 Aug 2025, 23:59 BST
There will be two Market Engagement sessions held, whereby providers will have the opportunity to help shape the service offer:
Market engagement 1: Design & Refine Session (30th July 2025 10am-12pm)
This is for providers of PBS and will be supported by relevant representatives from social care, education & health services.
Discussion points will be:
- How might we refine our criteria for support?
- When is a Positive Behaviour Support (PBS) approach most and least effective for children and young people (CYP) and their families?
- Current support structures
- What should we consider when identifying and managing referrals?
- How might the service operate in practice?
- In what ways could the service be designed to operate flexibly?
- How will we define and manage success?
- How might the service operate in practice?
- Consider the who, what, where, when, and how-including key inputs and intended outputs.
- In what ways could the service be designed to operate flexibly?
- Think about responsiveness to need, adaptability, and scalability.
- How will we define and manage success?
Market engagement 2: Service Proposition (12th August 2025 1pm -3pm)
Discussion points:
- Context & Service Proposition
- Procurement Information
- Questions & Answers
- Final Feedback Opportunity
Interested parties will need to register their interest for the market engagement on In-Tend and a separate invite will be sent. Applicants must first be registered on in-tendhost.co.uk/norfolkcc ↗ (in-tendhost.co.uk/norfolkcc ↗) Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗ (in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest'. Please then use the correspondence facility to let us know that you are interested in attending a market engagement session(s).
The procurement, once issued, will also be managed via In-Tend.
- Tender notice published400 days ago17 Sept 2025, 13:50 BST
- Next notice expected399 days ago17 Sept 2025, 23:59 BST
- Clarification questions by377 days ago10 Oct 2025, 11:00 BST
- Submission deadline370 days ago17 Oct 2025, 11:00 BST
- Award decision expected by324 days ago1 Dec 2025, 23:59 GMT
- Assessment summaries sent323 days ago3 Dec 2025
- Standstill ends313 days ago12 Dec 2025, 23:59 GMT
- Contract starts293 days ago2 Jan 2026
- Latest notice published275 days ago20 Jan 2026, 15:28 GMT
Notice history
13 events · 5 releases on Find a Tender · since 14 Jul 2025- Preliminary market engagement notice published14 Jul 2025, 15:13 BSTUK2
- Planned procurement notice published14 Jul 2025, 15:16 BSTUK3
- Status changed to planned14 Jul 2025, 15:16 BST
- Procurement method changed14 Jul 2025, 15:16 BST
- Deadline published: 17 Oct 2025, 23:59 BST14 Jul 2025, 15:16 BST
- Tender notice published17 Sept 2025, 13:50 BSTUK4
- Published value published: £1,200,00017 Sept 2025, 13:50 BST
- Status changed to active17 Sept 2025, 13:50 BST
- Deadline moved to 17 Oct 2025, 11:00 BST17 Sept 2025, 13:50 BST-1 days · was 17 Oct 2025, 23:59 BST
- Contract award notice published3 Dec 2025, 11:17 GMTUK6
- Status changed to complete3 Dec 2025, 11:17 GMT
- Contract signature expected17 Dec 2025, 23:59 GMTscheduled
- Contract details notice published20 Jan 2026, 15:28 GMTUK7
Routine re-releases (5)
- 2025-07: 2 releases · 14 Jul 2025, 14 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Affinity Trust2 Jan 2026 – 1 Jan 2029 · up to 1 Jan 2030Extensions: The Contract may be extended by up to 12 months at the Council's discretion. | £858,715 | 3 Dec 2025 | Awarded |
Contracts
Contract 1 · Affinity Trust
- Signed
- 9 Jan 2026
- Value
- £858,715
- Period
- 12 Jan 2026 – 12 Jan 2029 · up to 12 Jan 2030 with extensions
- Status
- active
- Extensions
- The Contract may be extended by up to 12 months at the Council's discretion.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders | 3 | 2 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Affinity TrustAwarded supplier
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender