Back Office Telephony Replacement

Official notice

Authority: Greater Manchester Combined Authority (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: North West (UKD3)

Awarded value£320,000published contract · exc. VAT

Awarded 16 Mar 2026no call for competition

Awarded to 4NET TECHNOLOGIES LTD

What is being bought

Published requirement description

Call-off contract from CCS Framework RM6116 following Further Competition

The appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1The award of this contract follows a Further Competition exercise issued via the CCS…Awarded

The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.

The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.

Delivery: North West

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 18 Mar 2026, 09:38 GMT
Last source update: 18 Mar 2026, 09:38 GMT
Authority reference: A1179
FTS notice number: 2026/S 000-024379
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: North West (UKD3)
Official registry OCID: ocds-h6vhtk-066cfe Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This is a Call-Off contract via CCS RM6116 Framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £320,0001 contract exc. VAT

Bids received 2

Contracts signed 1latest 16 Mar 2026

Awarded to	Value	Date	Status
4NET TECHNOLOGIES LTDSME	£320,000 †	—	Awarded

Contracts

Contract 024379-2026-1 · 4NET TECHNOLOGIES LTDSME
Signed
16 Mar 2026
Value
£320,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2bids	—	—	—

Contracting authority & participating public bodies

Greater Manchester Combined Authority

Contracting authorityLocal CouncilBody governed by public lawPublic order and safety 56 Oxford Street, Manchester, North West, M16EUContact name, email

Dispute resolution & review bodies

Greater Manchester PoliceReview body OpenshawContact email

Bidders & participating suppliers

1 commercial party on the notice

FourNet Technologies LtdAwarded supplierGB-COH: 05448638 3 Scholar Green Road, Cobra Court, Manchester, North West, M32 0TR

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.