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Official procurement procedure

Award of contract for an Integrated repairs and investment IT platform

Software programming and consultancy services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: ANCHOR HANOVER GROUP: "Award of contract for an Integrated repairs and investment IT platform". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityANCHOR HANOVER GROUPScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: ANCHOR HANOVER GROUP
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for ANCHOR HANOVER GROUP. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityANCHOR HANOVER GROUP
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published24 Apr 2024, 12:57 BST
Last source update24 Apr 2024, 12:57 BST
Recurring procurementNot published
ClassificationSoftware programming and consultancy services
Delivery area
UK
OCIDocds-h6vhtk-044e41
What is being bought
Anchor are entering into a 5 year contract with an optional additional 5 year extension with Plentific. Anchor are currently in the process of tendering the repairs and asset investments works contracts for delivery from January 2025. A PCR compliant tender process is underway which will result in the award of 8 regional contracts across the UK for the delivery of responsive repairs and asset investment works to all Anchor residents. Anchor have been pursuing a solution to integrate the IT systems for new contracts with existing IT systems which is fit for purpose to enable the new contracts to deliver the required service for residents. Anchor are entering into a 5 year contract with an optional additional 5 year extension with Plentific. A Voluntary Ex Ante Notice was published 28th March 2024 and Anchor have observed the 10 day standstill period.
What changed
From the official release history
  1. Official notice release published
    24 Apr 2024, 12:57 BST
  2. Status changed to complete
    28 Mar 2024, 13:17 GMT
  3. Official notice release published
    28 Mar 2024, 13:17 GMT
  4. Buyer information updated
    28 Mar 2024, 13:17 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Anchor are currently in the process of tendering the responsive repairs and asset investments works contracts for delivery from January 2025 in line with the Public Contract Regulations (2015). The tender process is underway which will result in the award of 8 regional contracts across the UK for the delivery of responsive repairs and asset investment works to all Anchor residents. Anchor have been pursuing a solution to integrate the IT systems for the new contracts with existing IT systems which is fit for purpose to enable the new contracts to deliver the required service for residents, This includes the delivery of a portal to report and diagnose repairs as well as provide real time tracking for repairs. The platform is able to support appointments, diagnosis, scheduling and triage of works, along with real time progress tracking for orders. The platform also has to handle rules relating to the commercial model in the repairs and investment contracts, including Price per property, exclusions, and differing resident tenures. This was initially envisaged to be a bespoke solution built to Anchors needs, • 'Plentific' offer a solution that can provide the integration SaaS iPaaS service specifically for the housing industry . • This approach offers access to Plentific Marketplace as a backup to main contractors, enhancing resident service. • The Plentific platform also provides the opportunity to provide significantly improved functionality to transform operational capabilities by replacing functionality in existing systems. It will enable us to optimise the allocation of work to our supply chain partners based upon delivery costs and service performance. Plentific have an off the shelf platform which has capability to rapidly integrate Anchor's core systems with multiple contracts combined with the following functionality: • A customer portal with integrated diagnostic capabilities which can also be used for colleagues. • Manage the end-to-end repairs process • An asset registry • A Marketplace that provides the ability to access additional supply chain capacity when required • Integrated reporting and analytics capabilities • The ability to manage compliance activities • The ability to manage the delivery of planned works projects • The capability to manage multiple different types of inspections and manage the associated workflow of actions. Anchor are entering into an initial 5 year contract with an option to extend for a further 5 years.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    24 Apr 2024, 12:57 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 17 Apr 2024, 00:00 BST · £7,864,000
Commercial outcome and competition
Awards
PLENTIFIC LTD
Not published · Not published · active
Contracts
Contract
£7,864,000 · signed 17 Apr 2024, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

ANCHOR HANOVER GROUP

Contracting authority GB-COH-RS007843
View buyer profile

  • ANCHOR HANOVER GROUP
    buyer

    GB-COH: RS007843
    The Heals Building Suites A & B,3rd Floor, 22-24 Torrington Place, LONDON, UKI31, WC1E7HJ
    lorraine.sawyer@anchor.org.uk

  • High Court of England and Wales,
    reviewBody

    London

  • Plentific
    supplier

    GB-COH: 08275972
    Third Floor Yarnwicke, 119-121 Cannon Street,, London, UK, EC4N 5AT
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleExplanation: Anchor considers that Plentific is the only economic operator capable of delivering the services on the basis that competition is absent for technical reasons. Competition is absent due to the combination of Plentific's proven ability to rapidly integrate Anchor's core systems with multiple contracts combined with a fully integrated platform that provides the following functionality: • A customer portal with integrated diagnostic capabilities • Manage the end-to-end repairs process • An asset registry • A Marketplace that provides the ability to access additional supply chain capacity when required • Integrated reporting and analytics capabilities • The ability to manage compliance activities • The ability to manage the delivery of planned works projects • The capability to manage multiple different types of inspections and manage the associated workflow of actions. Whilst elements of the Plentific platform are available to be called-off from the CCS GCloud 13 Framework Agreement, this route to market does not provide the full suite of services required by Anchor in order to provide Anchor residents with the best available solution. Anchor has considered alternative options, and does not consider that there is an equivalent service provision available on the market which would provide an integrated full suite of services In order to deliver for residents the best result from the competitively tendered PCR compliant repairs and maintenance process a platform to integrate the systems and provide appropriate repairs, planned works and compliance functionality is required. In order to deliver the best results for Anchor residents under the competitively tendered repairs and asset investment contracts (that are currently the subject of a regulated procurement procedure), Anchor requires a platform which is appropriately aligned to Anchor's repairs, planned works and compliance functionality, and which integrates with its existing systems. Anchor considers that there are no alternative solutions with a proven ability to integrate with all of Anchor's existing and proposed systems within the required timescales, and which can deliver all of the requisite services. Benchmarking demonstrates that value for money can be achieved through this process which provides the optimum outcome for residents