Find a TenderAwarded without competitionContract details notice
Published 13 May 2025, 13:57 BST

Official UK procurement notice

AULA Product Development Resource

Official notice

Authority: Coventry University (Education)

Direct awardSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£1,290,722published contract · exc. VAT
Awarded 14 May 2025no call for competition
Awarded to Singularis Future Serve Pte Ltd

What is being bought

Published requirement description

Contractor resource to support the University's AULA VLE Platform.

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedSME

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 May 2025, 13:57 BST
Last source update
4 Aug 2025, 17:08 BST
Authority reference
PA-FRAM-1532-25-TH
FTS notice number
2025/S 000-045808
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05120a Find a Tender
Why no open competition
Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons
Published justification

The justification for direct award is based on the following technical circumstances:

Ownership of Proprietary Solution by the Contracting Authority:

While the intellectual property rights of the bespoke solution are formally held by Coventry University, the system is wholly designed, configured, and implemented by the supplier. The supplier retains exclusive knowledge of the internal logic, custom-developed components, and maintains the security architecture of the system.

Exclusive Technical Know-how and System Familiarity:

The supplier's historic involvement in the design and build phases has resulted in a technical environment that cannot be practically or safely supported or modified by any other economic operator. No alternative supplier has access to the internal configuration, source code annotations, or encrypted integration protocols essential for compliant and secure delivery.

Risk and Inefficiency of Change in Supplier:

Transferring the contract to another provider would result in disproportionate technical risk, including potential service disruption, loss of system integrity, and elevated security exposure. Additionally, engaging a new supplier would entail duplicative discovery costs, lengthy familiarisation, and likely redevelopment, undermining value for money.

Due Diligence:

An internal technical and commercial appraisal concluded that no alternative supplier could undertake the services without unacceptable risk, cost, and delay.

How it was run

Official notice
Submission deadline
—

Timeline

27 May 2025 → 4 Aug 2025 · 2 dates
  1. Standstill ends
    27 May 2025, 23:59 BST
  2. Notice published
    4 Aug 2025, 17:08 BST

Notice history

4 events · 3 releases on Find a Tender · since 13 May 2025
  1. Transparency notice published
    13 May 2025, 13:57 BST
    UK5
  2. Contract award notice published
    15 May 2025, 16:52 BST
    UK6
  3. Contract signature expected
    28 May 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    4 Aug 2025, 17:08 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,290,7221 contract exc. VAT
Contracts signed 1latest 4 Jun 2025
Awarded toValueDateStatus
Singularis Future Serve Pte Ltd1 Jun 2025 – 30 Jul 2026US$1,079,81714 May 2025Awarded

Contracts

  • AULA Product Development Resource · Singularis Future Serve Pte Ltd

    Signed
    4 Jun 2025
    Value
    £1,290,722
    Period
    5 Jun 2025 – 5 Jun 2026
    Status
    active
    3 agreed KPIs: Role fitment and fulfilment · Response time · Resolution times
    • Role fitment and fulfilment, 85% Resource Availability
    • Response time, 80% times responded per service levels
    • Resolution times, 90% times resolved per service levels

Contracting authority & participating public bodies

Coventry University

Contracting authorityPublic authority - sub-central government GB-PPON: PMMH-2339-NMGH Priory Street, Coventry, West Midlands, CV1 5FBContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Singularis Future Serve Pte LtdAwarded supplierGB-PPON: PNQL-9131-LLRG 143 CECIL STREET, #25-03, GB BUILDING, SINGAPORE, SG, 069542, SGContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender