Audiology Patient Management Systems

This Framework Agreement will cover Patient Management Systems used primarily within Audiology departments and services within the NHS but also sister departments such as Ear Nose & Throat (ENT). The framework will be both Direct & Non-Direct. The products covered will be; Patient Management System Software, User Subscription, Current System to New System Data Conversion, Additional add-on modules. For Direct Contract Products the Supplier will be required to report to and pay a direct contract management fee to NHS Supply Chain as detailed in the tender documents. The following certification will be a requirement of the upcoming tender exercise and Applicants may be required to include evidence of this within their tender submission. - ISO 9001:2015 or equivalent externally accredited and up-to-date quality standard certificate(s) to cover all segments of the Applicant's (and the product's) supply chain. This should include but not be limited to manufacturing, storage and distribution. Further information in respect of certification requirements will be set out in the notice for the forthcoming procurement. - Public Liability Insurance cover of 5000000 GBP per claim in the name of the Applicant - Employers Liability Insurance cover of 5000000 GBP per claim in the name of the Applicant - Product Liability Insurance cover in the name of the Applicant of 5000000 GBP per claim or 5000000 GBP per claim and in the annual aggregate - Declaration of Conformity and CE Certification to demonstrate compliance to Medical Devices Directive 93/42/EEC or Medical Device Regulation 2017/745 (where applicable) If an Applicant commits to obtain ISO9001:2015 or equivalent quality standard certificate, Employers Liability Insurance, Public Liability Insurance or Product Liability Insurance certification at the time of their tender submission then the requirement is that such certification is in place prior to the commencement date of the framework agreement (in order for NHS Supply Chain to place orders with the successful Applicant). Additional information: Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of 500000 GBP to 1000000 GBP in the first year of this Framework Agreement, however this is approximate only and the values may vary depending on the requirements of those bodies purchasing under the Framework Agreement.