Official UK procurement notice
AT1121 - BTS Mechanical Services
Authority: Luton Council (Local council)
What is being bought4 lots · detail below
Published requirement descriptionLuton Council FTS Open Tender Framework procurement for Mechanical Services Support: Domestic Gas Servicing and Associated Work, Domestic Boiler Replacement and Associated Work, Communal Boiler Servicing; Maintenance and Mechanical, Water Treatment Services and Associated Works.
CPV: Boiler installation work · Gas appliance maintenance services · Heating works · Repair and maintenance services · Water-treatment work
How this framework works
From the published notice- Bids received
- 11 bids received · 4 suppliers appointed
- Framework period
- 4 yrs from 1 Apr 2023
- Electronic auction
- yes
Lots and requirements (4)Procurement structure
4 lots · all with a published value · win at most 4 of themLot #1DOMESTIC GAS SERVICING AND MAINTENANCECancelledPublished value£2,700,000
Lot #2DOMESTIC BOILER REPLACEMENTPublished value£7,200,000
Luton Council’s Building & Technical Services department (BTS) are tendering the opportunity for suitably qualified and experienced contractors to back up our own team of engineers to deliver an efficient emergency, void and cyclical boiler replacement and heating upgrades. We maintain and service around 7000 boilers per year with typical replacements of 450 boilers per year, although it should be noted, this tender is to provide BTS with support contractors for boiler replacements and heating upgrades that they cannot commit to themselves. Boiler replacements and heating upgrades will be offered to contractors on an ‘urgent install’ basis that requires same day/next day response, void boiler replacements that require completion in line with the strict void timeline for re-letting and cyclical replacement program. There is no guarantee of works being issued on this contract. BTS intend to award up to 8 contractors, in ranking order, to this contract that may be offered boiler replacement and heating upgrades as detailed above. The, up to 8, contractors awarded to this Lot contract may be invited to tender for additional works via Further Competition (Quick Quote) process. These additional works may be specialised areas requiring different qualifications, have specific contract requirements/need or may necessitate different rates. They will, however, come under the remit of works that require domestic Gas Safe registration. Please note, if works can also be carried out by suppliers from other lots, they may also be invited to tender. Likewise, suppliers on this lot may be invited to tender for works associated with a different lot. These Further Competition (Quick Quote) tenders may require completion and return within 2 weeks.
All Works may be subject to an audit by independent auditor.
Lot #3COMMUNAL BOILER SERVICING , INSTALLATION AND ASSOCIATED WORKSPublished value£2,600,000
Luton Council’s Building & Technical Services department (BTS) are tendering the opportunity for a suitably qualified and experienced contractors to provide communal boiler servicing and maintenance of our communal mechanical services and responsive repairs. A 24 hours a day, 365 days a year service is required in provide our tenants with a constant source of heating and hot and cold water.
There is no guarantee of works being issued on this contract. BTS intend to award up to 5 contractors, in ranking order, to this contract that may be offered communal boiler servicing and mechanical services repairs and upgrades, as detailed above. The, up to 5, contractors awarded to this Lot contract may be invited to tender for additional works via Further Competition (Quick Quote) process. These additional works may be specialised areas requiring different qualifications, have specific contract requirements/need or may necessitate different rates. They will, however, come under the remit of works that require non-domestic Gas Safe registration. Please note, if works can also be carried out by suppliers from other lots, they may also be invited to tender. Likewise, suppliers on this lot may be invited to tender for works associated with a different lot. These Further Competition (Quick Quote) tenders may require completion and return within 2 weeks.
Lot #4WATER TREATMENT SERVICES AND ASSOCIATED WORKSPublished value£2,000,000
Luton Council’s Building & Technical Services department (BTS) are tendering the opportunity for suitably qualified and experienced specialist Water Treatment Service Provider to be appointed to ensure adequate monitoring, along with preventative and remedial works, is carried out to Luton Council housing stock’s water systems.
The Water Treatment Service Provider will have responsibility for the supply of water treatment chemicals, information on their application, an analytical service and such advice and support as may be necessary to ensure safe and effective water treatment.
The Water Treatment Service Provider is responsible for providing the BTS Contract Officer and Responsible Manager with advice and guidance on items applicable to the housing stock in order to ensure full compliance with current regulation.
The Water Treatment Service Provider has responsibility for carrying out routine cleaning and disinfection of relevant plant, equipment and facilities, or confirming that this has been carried out satisfactorily by others.
The Water Treatment Service Provider will carry out routine tasks such as monthly temperature recording and flushing of little used outlets. The Water Treatment Service Provider will record these findings and submit records to the BTS Contract Officer.
The Water Treatment Service Provider will meet with the BTS Contract Officer, or representative, on a quarterly basis to discuss contract progress, any on site issues and to advise on current compliancy.
The Water Treatment Service Provider will liaise with the BTS Contract Officer to ensure a robust Emergency Action Plan is in place should a diagnosis of Legionella be reported involving a tenant, resident or Luton Council staff member. The Water Treatment Service Provider will provide a 24 hour, 365 day service in the event of BTS instigating the Emergency Action Plan. The Water Treatment Service Provider will take comprehensive action to ensure all appropriate policies, procedures and protocol is followed to safeguard tenants, residents and Luton Council staff members as would be expected by regulation and HSE guidance. This would involve immediate and appropriate sampling, pasteurisation, chlorination or temporary decommission of plant, services or supplies.
The Water Treatment Service Provider must be either part of Water Management Society or Legionella Control Association and hold a valid WRAS and Legionella Treatment certificate.
The Water Treatment Service Provider awarded to this contract may be invited to tender for additional works via a Further Competition process, including Further Competition tenders from other lots that have a water hygiene/treatment element. Likewise, suppliers on other lots may be invited to tender for works associated with this lot. These further competition tenders may require completion and return within 2 weeks.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (1)
- Price and Quality: 100%
Published award criteria (1)
- Price and Quality: 100
- Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.
- “AT1121 - BTS Mechanical Services” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Jan 2026, 14:37 GMT
- Last source update
- 13 Jan 2026, 09:20 GMT
- Award evaluation window
- 20 Mar 2023 – …
- Authority reference
DN656412- FTS notice number
2026/S 000-002481- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0603d1Find a Tender
How it was run
Official notice- Appointment period ends
- 13 Jan 2026, 00:05 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 20 Mar 2023, 09:00 GMT
Timeline
20 Mar 2023 → 13 Jan 2026 · 5 dates- Bids opened20 Mar 2023, 09:00 GMT
- Contract starts1 Apr 2023, 00:00 BST
- Bids must remain valid until17 Jul 2023, 23:59 BST
- Admission / appointment period ends280 days ago · period end, not a bid countdown13 Jan 2026, 00:05 GMT
- Notice published280 days ago13 Jan 2026, 09:20 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete13 Jan 2026, 09:20 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Domestic Gas Servicing
- Signed
- 26 Jul 2023
- Value
- £179,140
- Period
- … – 31 Mar 2027
- Status
- active
Domestic Boiler Replacements
- Signed
- 26 Jul 2023
- Value
- £1,219,415
- Period
- … – 31 Mar 2027
- Status
- active
Communal Boiler servicing and installation and associated works
- Signed
- 26 Jul 2023
- Value
- £294,240
- Period
- … – 31 Mar 2027
- Status
- active
Water Treatment Services
- Signed
- 26 Jul 2023
- Value
- £14,600,000
- Period
- … – 31 Mar 2027
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · DOMESTIC GAS SERVICING AND MAINTENANCE | 11bids · 11 electronic · 11 from abroad | 11 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of JusticeReview body
Framework contractors & participating bidders
4 commercial parties on the notice- Aaron Services LimitedFramework contractor
- CME Heating LimitedFramework contractor
- Heat treat LimitedFramework contractor
- Helmore Industrial Water Treatment LimitedFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.