Assyst CRM · UK public procurement notice

Authority: Cornwall Council (Local council)

GoodsAward procedure without prior publication of a call for competition

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Software Packages & ERP (48) Delivery: South West (UKK)

Awarded value£360,000published contract · exc. VAT

Awarded 15 Mar 2023no call for competition

Awarded to Industrial And Financial Systems, IFS UK Ltd

What is being bought

Published requirement description

Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database).

Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.

CPV: Computer equipment and supplies · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South West

30200000 Computer equipment and supplies

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 29 Mar 2023, 11:32 BST
Last source update: 29 Mar 2023, 11:32 BST
Authority reference: DN637670
FTS notice number: 2023/S 000-009108
Classification (CPV): Computer equipment and suppliesSoftware package and information systems
Delivery area: South West (UKK)
Official registry OCID: ocds-h6vhtk-03b6ef Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Competition conducted under Crown Commercial Services Framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £360,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 15 Mar 2023

Awarded to	Value	Date	Status
Industrial And Financial Systems, IFS UK Ltd	£360,000 †	—	Awarded

Contracts

Contract 009108-2023-1 · Industrial And Financial Systems, IFS UK Ltd
Signed
15 Mar 2023
Value
£360,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Cornwall Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Treyew Road, Truro, South West, TR1 3AYContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Industrial & Financial Systems IFS UK LtdAwarded supplier Staines-Upon-Thames, South West, TW18 3BA

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.