Find a TenderAwardedContract details notice
Published 24 Mar 2025, 15:26 GMT

Official UK procurement notice

ASC24089 Deprivation of Liberty Safeguards (DoLS) Out of County Cases

Official notice

Authority: Worcestershire County Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: Delivery location not published
Published estimate£500,000≈ £167k / year · £600,000 inc. VAT11.5% below published estimate
Submissions closed 11 Jun 2025awarded 21 Jul 2025
Awarded to FLEX360 LTD
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Worcestershire County Council (“the Council”) has appointed a lead supplier to manage Deprivation of Liberty Safeguards (DoLS) out of county cases.

The Council anticipates that approximately 150 out of county DoLS cases from across England and Wales would have to be completed and submitted to the DoLS team per annum. The Council will send the cases to the Supplier as the referrals are received. It would be expected that the completed cases would be sent back to the Council as soon as they are completed. These should take approximately 1 week (7 days) to be returned to the Council and should not take more than 4 weeks (28 days) to be returned.

CPV: Health and social work services · Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£500,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2030 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: Possibility to extend for 12 months + 12 months until 31 August 2030.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: All information can be found on the Council's e-Portal, In-Tend: https://www.in-tendhost.co.uk/worcestershire/aspx/Home You must be registered, logged in and express interest and opt in to be able to see the documents and submit an application.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Mar 2025, 15:26 GMT
Last source update
22 Aug 2025, 12:46 BST
Authority reference
ASC24089
FTS notice number
2025/S 000-019019
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work servicesSocial work and related services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-04f805 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
11 Jun 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

The Council's e-Portal, In-Tend: www.in-tendhost.co.uk/worcestershire/aspx/… ↗

You must be registered, logged in and express interest and opt in to be able to see the documents and submit an application.

Timeline

24 Mar 2025 → 1 Sept 2025 · 7 dates
  1. Planning notice published
    24 Mar 2025, 15:26 GMT
  2. Market engagement
    8 Apr 2025, 00:59 BST

    Suppliers must complete a market testing questionnaire and return it either via In-tend (the Council's e-Procurement system), either via email. In order to complete it via In-tend, suppliers must first be logged into the system, then search for the project by the ASC24089 reference, "Express Interest" to unlock the "Preliminary Market Engagement" tab. That will make the questionnaire visible to complete. For suppliers who prefer returning it via email, a Word version is available for download on the project page, in the Clarifications tab.

  3. Next notice expected
    6 May 2025, 00:59 BST
  4. Tender notice published
    6 May 2025, 11:10 BST
  5. Submission deadline
    11 Jun 2025, 16:00 BST
  6. Latest notice published
    22 Aug 2025, 12:46 BST
  7. Contract starts
    1 Sept 2025, 00:00 BST

Notice history

11 events · 5 releases on Find a Tender · since 24 Mar 2025
  1. Preliminary market engagement notice published
    24 Mar 2025, 15:26 GMT
    UK2
  2. Tender notice published
    6 May 2025, 11:10 BST
    UK4
  3. Status changed to active
    6 May 2025, 11:10 BST
  4. Procurement method changed
    6 May 2025, 11:10 BST
  5. Deadline published: 11 Jun 2025, 17:00 BST
    6 May 2025, 11:10 BST
  6. Tender notice published
    13 May 2025, 14:11 BST
    UK4
  7. Deadline moved to 11 Jun 2025, 16:00 BST
    13 May 2025, 14:11 BST
    +0 days · was 11 Jun 2025, 17:00 BST
  8. Contract award notice published
    23 Jul 2025, 20:23 BST
    UK6
  9. Status changed to complete
    23 Jul 2025, 20:23 BST
  10. Contract signature expected
    12 Aug 2025, 00:59 BST
    scheduled
  11. Contract details notice published
    22 Aug 2025, 12:46 BST
    UK7
Routine re-releases (5)
  • 2025-05: 1 release · 6 May 2025
  • 2025-03: 1 release · 24 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £442,5001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 21 Aug 2025
Awarded toValueDateStatus
FLEX360 LTD1 Sept 2025 – 1 Sept 2028 · up to 1 Sept 2030Extensions: Possibility to extend for a further two years: 2 x 12 months.£442,50021 Jul 2025Awarded

Contracts

  • ASC24089 Deprivation of Liberty Safeguards (DoLS) Out of County Cases · FLEX360 LTD

    Signed
    21 Aug 2025
    Value
    £442,500
    Period
    1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030 with extensions
    Status
    active
    Extensions
    Possibility to extend for a further two years: 2 x 12 months.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 8 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Worcestershire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRPQ-4584-WLPQ County Hall, Spetchley Road, Worcester, West Midlands, WR5 2NPContact name, email

Bidders & participating suppliers

2 commercial parties on the notice
  • FLEX360 LTDAwarded supplierGB-PPON: PDYX-3961-PNJD Stag House, 1st Floor South Suite, Old London Road, Hertford, East of England, SG13 7LAContact email
  • Flex360 LTDAwarded supplierGB-COH: 11705328 1st Floor South Suite, Old London Road, Hertford , East of England, SG13 7LAContact email, phone

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender