Official UK procurement notice
Approved Doctors Information System Support and Maintenance
Authority: Maritime and Coastguard Agency (Central government)
What is being bought2 lots · detail below
Published requirement descriptionSupport and maintenance services.
- Recurrence: 01/08/26
CPV: System maintenance services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£963,618 together) · win at most 2 of themLot #1IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS)AwardedRenewalPublished value£531,801
The MCA undertook an open tender procedure under PCR 2015 for the following requirement:
A fully Managed Service for Approved Doctors Information System for Maritime and Coastguard Agency staff to provide support for, but not limited to:
- Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
- Support in debugging and diagnostics relating to third party integrations.
- Minor updates to support third party or system API changes where required
- Bug fixing application functionality.
- Application of applicable security patches
- All proactive maintenance required to keep the application healthy and available.
- Meet agreed target resolution times.
- Cloud health & monitoring to ensure the backups are working and are viable.
- Security vulnerability patching, as per vendor guidance.
- System upgrades / updates will be aligned to feature delivery.
- Major Components will not be more than one year out of date.
To gain, and maintain, a high level of technical knowledge of the MCA ADIS system Portal to provide excellent customer service to MCA.
Lot #2IT Managed Service for the MCA’s Short Course Data Base (SCDB)RenewalPublished value£431,817
4.1 A fully Managed Service for the SCDB for Maritime and Coastguard Agency staff to provide support for, but not limited to:
- Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
- Support in debugging and diagnostics relating to third party integrations.
- Minor updates to support third party or system API changes where required
- Bug fixing application functionality.
- Application of applicable security patches
- All proactive maintenance required to keep the application healthy and available.
- Meet agreed target resolution times.
- Cloud health & monitoring to ensure the backups are working and are viable.
- Security vulnerability patching, as per vendor guidance.
- System upgrades / updates will be aligned to feature delivery.
- Major Components will not be more than one year out of date. Additional information: Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 01/08/26
- First published
- 8 Aug 2024, 17:25 BST
- Last source update
- 14 Jul 2025, 15:23 BST
- Award evaluation window
- 9 Sept 2024 – …
- Authority reference
TCA 3/7/1576 Lot 1- FTS notice number
2025/S 000-039699- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-048920Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
How it was run
Official notice- Submission deadline
- 9 Sept 2024, 11:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 9 Sept 2024, 12:00 BST
Timeline
9 Sept 2024 → 14 Jul 2025 · 3 dates- Submission deadline9 Sept 2024, 11:00 BST
- Bids opened9 Sept 2024, 12:00 BST
- Notice published14 Jul 2025, 15:23 BST
Notice history
2 events · 3 releases on Find a Tender · since 14 Jul 2025- Status changed to complete14 Jul 2025, 15:15 BST
- Buyer details updated14 Jul 2025, 15:15 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS)2 awards | |||
| CATAPULT CX LIMITEDSMEShort Course Database Support and Maintenance | £100,758 † | — | Awarded |
| Professional Data Management Services Limited | £180,000 † | — | Awarded |
Contracts
Short Course Database Support and Maintenance · CATAPULT CX LIMITEDSME
- Signed
- 18 Jun 2025
- Value
- £100,758
- Status
- active
Approved Doctors Information System Support and Maintenance · Professional Data Management Services Limited
- Signed
- 16 Jun 2025
- Value
- £180,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS) | 3bids · 3 electronic | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Public Procurement Review ServiceMediation bodyReview bodyReview contact point
Bidders & participating suppliers
2 commercial parties on the notice- CATAPULT CX LIMITEDAwarded supplier
- Professional Data Management Services LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria