Official UK procurement notice
Approved Doctors Information System and Short Course Data Base Support and Maintenance 2.0
Authority: Department for Transport (Central government)
Sectors: Repair & Maintenance (50) Delivery: UK
Published estimate£963,618total for 2 lots
Submissions closed 18 Nov 2024
Lots 2max 2 won per supplier
What is being bought2 lots · detail below
Published requirement descriptionProvision of an IT managed service to the existing Approved Doctors Information System (ADIS) and Short Course Database system (SCDB) to ensure that the services are secure and functional and maintained.
- Recurrence: 01/08/26
CPV: System maintenance services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£963,618 together) · win at most 2 of themLot #1IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS)RenewalPublished value£531,801
A fully Managed Service for ADIS for Maritime and Coastguard Agency staff to provide support for, but not limited to:
- Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
- Support in debugging and diagnostics relating to third party integrations.
- Minor updates to support third party or system API changes where required
- Bug fixing application functionality.
- Application of applicable security patches
- All proactive maintenance required to keep the application healthy and available.
- Meet agreed target resolution times.
- Cloud health & monitoring to ensure the backups are working and are viable.
- Security vulnerability patching, as per vendor guidance.
- System upgrades / updates will be aligned to feature delivery.
- Major Components will not be more than one year out of date. Additional information: Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period
Lot #2IT Managed Service for the MCA’s Short Course Data Base (SCDB)RenewalPublished value£431,817
4.1 A fully Managed Service for the SCDB for Maritime and Coastguard Agency staff to provide support for, but not limited to:
- Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
- Support in debugging and diagnostics relating to third party integrations.
- Minor updates to support third party or system API changes where required
- Bug fixing application functionality.
- Application of applicable security patches
- All proactive maintenance required to keep the application healthy and available.
- Meet agreed target resolution times.
- Cloud health & monitoring to ensure the backups are working and are viable.
- Security vulnerability patching, as per vendor guidance.
- System upgrades / updates will be aligned to feature delivery.
- Major Components will not be more than one year out of date. Additional information: Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lot distribution rule: Lots 1 and 2
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 01/08/26
- First published
- 17 Oct 2024, 15:15 BST
- Last source update
- 17 Oct 2024, 15:15 BST
- Award evaluation window
- 18 Nov 2024 – …
- Authority reference
TCA 3/7/1576- FTS notice number
2024/S 000-033609- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04ad5cFind a Tender
Contract terms
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
- Review procedure
How it was run
Official noticeRun through: Jaggaer · Who buys & how to bid on JAGGAER
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
- Submission deadline
- 18 Nov 2024, 11:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 18 Nov 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release
Timeline
17 Oct 2024 → 18 Nov 2024 · 3 dates- Notice published17 Oct 2024, 15:15 BST
- Submission deadline18 Nov 2024, 11:00 GMT
- Bids opened18 Nov 2024, 12:00 GMT
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Public Procurement Review ServiceMediation bodyReview bodyReview contact point
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria