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Published 6 Jul 2021, 16:15 BST

Official UK procurement notice

Application Maintenance Support Services

Official notice

Authority: Financial Conduct Authority

2 lotsServicesRestricted procedure
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£2,566,5962 contracts · exc. VAT
Awarded 15 May 2018
Awarded to Sopra Steria Limited2 awards

What is being bought2 lots · detail below

Published requirement description

The FCA is extending it's current Application Maintenance Support into Year 4 of the 5 Year terms. The Services include the following, details are:

  • Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services including SaaS (Software as a Service and PaaS (Platform as a Service;
  • Resolving software problems that cause the system to be inoperative or to perform incorrectly;
  • Providing Incident and Problem Management services in relation to the in scope Applications;

Implementing improvements and enhancement to the Applications;

  • Delivering operational change, supporting and accepting changes into the live environment;
  • Database and Middleware support for some Applications;
  • Liaison with FCA Business teams to support User Acceptance;
  • Management of 3rd Party Suppliers as part of the end to end delivery;
  • AppDev.

CPV: Computer-related services

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Application Maintenance Support Services (Legacy)Awarded

This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services.

During the original Tender process, which commenced in 2017, the FCA created Lot 1 to reduce the number of legacy estate suppliers to 1. The extension for Lot 1 into Year 4 of a possible 5 Year term will cover the following main activities. Details are:

  • Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service);
  • Resolving software problems that cause the system to be inoperative or to perform incorrectly;
  • Providing Incident and Problem Management services in relation to the in scope Applications;

Implementing improvements and enhancement to the Applications;

  • Delivering operational change, supporting and accepting changes into the live environment;
  • Database and Middleware support for some Applications;
  • Liaison with FCA Business teams to support User Acceptance;
  • Management of 3rd Party Suppliers as part of the end to end delivery.

The original estimated value of the upper range for Lot 1 was €1,700,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be £7,286,689 based on the €8,500,000 value. Additional information: This is the contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.

Delivery: UK · UNITED KINGDOM
Extensions: The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 1 of Application Maintenance Support Services. Year 1 of Lot 1 of the Contract commenced 20th June 2018. Year 4 of Lot 1 of the Contract will commence on the 20th June 2021
72500000 Computer-related services
Lot #2Application Maintenance Support ServicesAwarded

This is the Year 4 extension of the Original Contract for Lot 2 of Application Maintenance Support Services.

The extension for Lot 2 into Year 4 of a possible 5 Year term will cover the following main activities. Details are:

  • Support and maintenance of bespoke, COTS (commercial off the shelf products), Cloud Services, including SaaS (Software as a Service) and PaaS (Platform as a Service);
  • Resolving software problems that cause the system to be inoperative or to perform incorrectly;
  • Providing Incident and Problem Management services in relation to the in scope Applications;

Implementing improvements and enhancement to the Applications;

  • Delivering operational change, supporting and accepting changes into the live environment;
  • Database and Middleware support for some Applications;
  • Liaison with FCA Business teams to support User Acceptance;
  • Management of 3rd Party Suppliers as part of the end to end delivery.

The original estimated value of the upper range for Lot 2 was €4,000,000 per annum, over the maximum 5 (five) year term the estimated value in GBP would be £17,145,152 based on the €20,000,000 value. Additional information: This is the Contract award for Year 4 of the contract for Lot 1 of Application Maintenance Support Services. The 1st extension option under the Contract.

Delivery: UK · UNITED KINGDOM
Extensions: The original contract length was for a 3 year initial term plus 2 (two) extension of 12 months. This is the contract award for the 1st extension, so Year 4 of the contract for Lot 2 of Application Maintenance Support Services. Year 1 of Lot 2 of the Contract commenced 10th September 2018. Year 4 of Lot 2 of the Contract will commence on the 10th September 2021.
72500000 Computer-related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
1 · Application Maintenance Support Services (Legacy)85%15%
2 · Application Maintenance Support Services35%65%
What this means for your bid
  • Price carries 15–65 points depending on the lot. Read the split per lot below.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
6 Jul 2021, 16:15 BST
Last source update
6 Jul 2021, 16:15 BST
Authority reference
CON-20-148
FTS notice number
2021/S 000-015583
Classification (CPV)
Computer-related services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02c451 Find a Tender
Review and risk notes
Review procedure

Any review proceedings will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 ('PCR 2015'). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015.

Publisher note: This Contract Award Notice is for the extension into Year 4 of a possible 5 Year contract for both Lots 1 and 2 of the Application Maintenance Support Services. The value of the Year 4 for Lot 1 is £255,677.08 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 1 runs from the 20th June 2021 to the 19th June 2022. The value of the Year 4 for Lot 2 is £2,310,918.62 ex VAT and excludes the values of any Work Order undertaken by the Supplier, as these are unknown at the time of extending. The Year 4 extension for Lot 2 runs from the 10th September 2021 to the 9th September 2022. Work Orders are in compliance to Regulation 72 of the Public Contract Regulations. To view this notice, please click here: https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=606682162 GO Reference: GO-202176-PRO-18518988

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,566,5962 contracts exc. VAT
Bids received 17
Contracts signed 2latest 15 May 2018
Awarded toValueDateStatus
Lot 1 · Application Maintenance Support Services (Legacy)1 award
Sopra Steria Limited£255,677 †—Awarded
Lot 2 · Application Maintenance Support Services1 award
Sopra Steria Limited£2,310,919 †—Awarded

Contracts

  • Application Maintenance Support Services · Sopra Steria Limited

    Signed
    15 May 2018
    Value
    £255,677
    Status
    active

  • Application Maintenance Support Services · Sopra Steria Limited

    Signed
    15 May 2018
    Value
    £2,310,919
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Application Maintenance Support Services (Legacy)9bids · 9 electronic0——
2 · Application Maintenance Support Services8bids · 8 electronic0——

Contracting authority & participating public bodies

Financial Conduct Authority

Contracting authorityBody governed by public lawEconomic affairs 12 Endeavour Square, London, UK, E20 1JNContact email, phone

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.