Official UK procurement notice
Roadside Assistance & Vehicle Recovery & Associated Services
Authority: East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionThe NHS Ambulance Service Trusts have awarded Contract(s) to multiple suppliers on a regional basis for roadside assistance and recovery services that will cover all operational vehicles leased or owned by the NHS Ambulance Service Trusts.
The service provision will be delivered across the NHS Ambulance Service Trusts on a regional basis, as defined in the procurement documents. 13 separate contracts have been awarded to this framework, details are listed below:
Ashley Wood Recovery Limited
1.9 South Central (SCAS)
1.9.1 Berkshire
1.9.2 Buckinghamshire
1.9.3 Hampshire
1.9.4 Oxfordshire
1.10 South-East Coast (SECAMB)
1.10.1 Kent
1.10.2 Surrey
1.10.3 East Sussex
1.10.4 West Sussex
Boleyn Recovery & Fleet Services Ltd
1.2 East of England (EEAST)
1.2.3 Essex
1.2.4 Hertfordshire
1.2.5 Norfolk
1.2.6 Suffolk
1.4 London (LAS)
1.4.1 London
CMG
1.1 East Midlands (EMAS)
1.1.1 Derbyshire
1.2 East of England (EEAST)
1.2.1 Bedfordshire
1.2.2 Cambridgeshire
1.2.3 Essex
1.2.4 Hertfordshire
1.2.5 Norfolk
1.2.6 Suffolk
Elite Specialist Recovery Ltd
1.1 East Midlands (EMAS)
1.1.1 Derbyshire
1.1.2 Leicestershire & Rutland
1.1.4 Northamptonshire
1.2 East of England (EEAST)
1.2.4 Hertfordshire
1.9 South Central (SCAS)
1.9.1 Berkshire
1.9.2 Buckinghamshire
1.9.3 Hampshire
1.9.4 Oxfordshire
1.10 South-East Coast (SECAMB)
1.10.2 Surrey
1.10.4 West Sussex
1.12 Wales (WAS)
1.12.1 Bridgend, Swansea & Neath Port Talbot
1.12.2 Carmarthenshire
1.13 West Midlands (WMAS)
1.13.3 Staffordshire
1.13.4 Warwickshire
Gatward (MAIDSTONE) LTD
1.10 South-East Coast (SECAMB)
1.10.1 Kent
1.10.3 East Sussex
Hough Green Garage Ltd
1.7 North-West (NWAS)
1.7.1 Cheshire
1.7.2 Cumbria
1.7.3 Lancashire
1.7.4 Merseyside
1.12 Wales (WAS)
1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire
1.13 West Midlands (WMAS)
1.13.2 Shropshire
1.13.3 Staffordshire
Nationwide Assistance Group Ltd
1.15 National - All Lots
1.15.1 All Lots
Manchetts Rescue & Recovery
1.2 East of England (EEAST)
1.2.1 Bedfordshire
1.2.2 Cambridgeshire
1.2.3 Essex
1.2.4 Hertfordshire
1.2.5 Norfolk
1.2.6 Suffolk
R N W
1.7 North-West (NWAS)
1.7.1 Cheshire
1.7.4 Merseyside
1.12 Wales (WAS)
1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire
Rochfords Garages Ltd
1.5 North-East (NEAS)
1.5.1 Durham & Teesside
1.5.2 Northumberland
1.5.3 Tyne & Wear
1.5.4 Tyneside
1.14 Yorkshire (YAS)
1.14.2 North Yorkshire
R&S Recovery Services
1.9 South Central (SCAS)
1.9.1 Berkshire
1.9.2 Buckinghamshire
1.9.3 Hampshire
1.9.4 Oxfordshire
Saunders Garage Limited
1.2 East of England (EEAST)
1.2.1 Bedfordshire
1.2.4 Hertfordshire
Southern Recovery Services
1.10 South-East Coast (SECAMB)
1.10.2 Surrey
1.10.3 East Sussex
1.10.4 West Sussex
CPV: Breakdown and recovery services for commercial vehicles
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Framework period
- 2 yrs · up to 4 yrs from 1 May 2026
- Supplier levy on call-offs (max %)
- 1% of call-off value · activity based income at 1%
Who may buy through it
NHS Ambulance trusts
Published description of the framework
The NHS Ambulance Service Trusts have awarded Contract(s) to multiple suppliers on a regional basis for roadside assistance and recovery services that will cover all operational vehicles leased or owned by the NHS Ambulance Service Trusts.
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£7,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: Please refer to the ITT tender documentation
- “Roadside Assistance & Vehicle Recovery & Associated Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- NHS Ambulance trusts
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 14 Jul 2025, 16:15 BST
- Last source update
- 18 Jun 2026, 12:17 BST
- Authority reference
C395539- FTS notice number
2025/S 000-075922- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-055edaFind a Tender
How it was run
Official notice- Appointment period ends
- 16 Jan 2026, 12:00 GMT
- Clarification deadline
- 28 Nov 2025, 16:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Supplier levy on call-offs (max %)
- call-off levy · 1% of call-off value · activity based income at 1%
The Authority is utilising an electronic Tendering system (“E-Tendering Portal”) to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: health-family.force.com/s/Welcome ↗
Please search project reference: C395539 on the Atamis e-tendering portal.
Timeline
14 Jul 2025 → 18 Jun 2026 · 8 dates- Planning notice published14 Jul 2025, 16:15 BST
- Market engagement380 days ago30 Sept 2025, 23:59 BST
The East of England NHS Collaborative Procurement Hub (EOECPH) work on behalf of the Ambulance Trusts in delivering collaborative procurement support. EOECPH are inviting potentially interested organisations to a market engagement event with regards to the creation of a framework agreement for Roadside Assistance and Vehicle Recovery across England, Scotland, Wales, Northern Ireland and Isle of Wight. The purpose of this notice is to inform & engage with potential suppliers to understand market capability and capacity to deliver the framework service. The purpose of the market engagement is to: a) Understand Market Capability & Capacity to meet the requirements of the intended Framework agreement. b) Advise of scope of new framework agreement. (What’s in & out of scope) c) Advise and discuss our Commercial application intentions. d) Discuss our Activity Based Income (ABI) application. Market Engagement session will be held on 4 September 2025 at Victoria House, Cambridge (this may be subject to change). By expressing your interest, you will be permitted to bring no more than x2 individuals from each Organisation. Please send an email to [email protected] with the following details for each delegate:
- Name
- Organisation name
- Position
- Email address The session will start at 10.30am sharp. We will arrange for collection from reception at 10.15am Anticipated length of time for this session is approx. 90 minutes, with refreshments available on arrival. Delegates will need to report to the reception at Victoria House, where you will be collected from the reception area and taken to the presentation room. Onsite parking is available, no charges apply, however there may be a barrier in place, which will need reception to activate the barrier. Please see a map of (link below) where you can park, we strongly suggest that you park in the car park marked West Wing car park and additional parking to the side of Victoria House. Details of this is in the attachments. Deadline for expressing an interest in attending the event is 1 September 2025. If you have any queries, please send an email to [email protected].
- Next notice expected367 days ago13 Oct 2025, 23:59 BST
- Tender notice published329 days ago21 Nov 2025, 10:38 GMT
- Clarification questions by321 days ago28 Nov 2025, 16:00 GMT
- Admission / appointment period ends272 days ago · period end, not a bid countdown16 Jan 2026, 12:00 GMT
- Contract starts168 days ago1 May 2026, 00:00 BST
- Latest notice published120 days ago18 Jun 2026, 12:17 BST
Notice history
13 events · 7 releases on Find a Tender · since 14 Jul 2025- Preliminary market engagement notice published14 Jul 2025, 16:15 BSTUK2
- Tender notice published21 Nov 2025, 10:38 GMTUK4
- Status changed to active21 Nov 2025, 10:38 GMT
- Procurement method changed21 Nov 2025, 10:38 GMT
- Deadline published: 12 Dec 2025, 12:00 GMT21 Nov 2025, 10:38 GMT
- Tender notice published4 Dec 2025, 15:08 GMTUK4
- Published value updated to £7,000,0004 Dec 2025, 15:08 GMTwas £14,000,000
- Tender notice published11 Dec 2025, 08:40 GMTUK4
- Deadline moved to 16 Jan 2026, 12:00 GMT11 Dec 2025, 08:40 GMT+35 days · was 12 Dec 2025, 12:00 GMT
- Contract details notice published4 Jun 2026, 13:54 BSTUK7
- Status changed to complete4 Jun 2026, 13:54 BST
- Contract details notice published18 Jun 2026, 10:21 BSTUK7
- Contract details notice published18 Jun 2026, 12:17 BSTUK7
Published amendments (2)
Incorrect value published. Modified value in this amended notice.
Change of date
Routine re-releases (7)
- 2025-12: 2 releases · 4 Dec 2025, 11 Dec 2025
- 2025-11: 1 release · 21 Nov 2025
- 2025-07: 1 release · 14 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 1
- Signed
- 1 Jun 2026
- Value
- £11,200,000
- Period
- 1 Jun 2026 – 30 Apr 2028 · up to 30 Apr 2030 with extensions
- Status
- active
- Extensions
- 2x12 months
- Options
- 2x12 months
- Change Suppliers and their awarded lot numbers are missing
- Change Contract figure incorrect
1 agreed KPI: AVRO Membership
- AVRO Membership, AVRO Membership
Contracting authority & participating public bodies
Framework contractors & participating bidders
13 commercial parties on the notice- Ashley Wood RecoveryFramework contractor
- Boleyn Recovery & Fleet Services LtdFramework contractor
- Cowan Recovery Limited T/A CMGFramework contractor
- Elite Specialist Recovery LtdFramework contractor
- Gatward (Maidstone) LimitedFramework contractor
- Hough Green Garage LtdFramework contractor
- Manchetts Rescue & RecoveryFramework contractor
- Nationwide Assistance Group LtdFramework contractor
- R&S Recovery Services LimitedFramework contractor
- Recovery North West LimitedFramework contractor
Show 3 more suppliers
- Rochfords Garages LtdFramework contractor
- Saunders Garage LimitedFramework contractor
- Southern Recovery Service Transport LtdFramework contractor
Official documents & specifications (7)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender