Find a TenderAwarded without competitionContract details notice
Published 27 Aug 2025, 10:44 BST

Official UK procurement notice

ALM Platform- Atlassian SaaS Migration

Official notice

Authority: HM Revenue & Customs (Central government)

Direct award
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£5,297,791published award · exc. VAT
Awarded 22 Sept 2025no call for competition
Awarded to ATLASSIAN PTY LTD

What is being bought

Published requirement description

HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
27 Aug 2025, 10:44 BST
Last source update
16 Oct 2025, 12:19 BST
Authority reference
SR2497099450
FTS notice number
2025/S 000-065886
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-058e4a Find a Tender
Why no open competition
Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons
Published justification

Atlassian Jira/Confluence is a key piece of software for the organisation as it is used for both tracking tasks and managing agile projects as well as enabling teams to collaborate and document work on said projects in a shared organised space. Moving to an alternative solution would cause significant disruption and risk to the authority. This would create disproportionate technical and resource challenges that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome

How it was run

Official notice
Submission deadline
—

Timeline

1 Oct 2025 → 16 Oct 2025 · 2 dates
  1. Standstill ends386 days ago
    1 Oct 2025, 23:59 BST
  2. Notice published372 days ago
    16 Oct 2025, 12:19 BST

Notice history

4 events · 3 releases on Find a Tender · since 27 Aug 2025
  1. Transparency notice published
    27 Aug 2025, 10:44 BST
    UK5
  2. Contract award notice published
    22 Sept 2025, 12:06 BST
    UK6
  3. Contract signature expected
    2 Oct 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    16 Oct 2025, 12:19 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,297,7911 award exc. VAT
Contracts signed 1latest 2 Oct 2025
Awarded toValueDateStatus
ATLASSIAN PTY LTD2 Oct 2025 – 1 Oct 2028£5,297,79122 Sept 2025Awarded

Contracts

  • ALM Platform- Atlassian SaaS Migration · ATLASSIAN PTY LTD

    Signed
    2 Oct 2025
    Value
    £5,297,791
    Period
    2 Oct 2025 – 1 Oct 2028
    Status
    active
    3 agreed KPIs: Social Value · Service Availiability · Incident Response Time
    • Social Value, Percentage of operations run on renewable electricity.
    • Service Availiability, Uptime percentage of the services over a monthly period.
    • Incident Response Time, Percentage of initial response times that meet the service level agreements.

Contracting authority & participating public bodies

HM Revenue & Customs

Contracting authorityPublic authority - central government GB-PPON: PVMW-8599-JZNJ 100 Parliament Street, London, London, SW1A 2BQContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Atlassian Pty. Ltd.Awarded supplierGB-PPON: PCMN-3518-DWCZ Level 6, 341 George Street, Sydney, NSW, AU, 2000, AUContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender