Official UK procurement notice
ALM Platform- Atlassian SaaS Migration
Authority: HM Revenue & Customs (Central government)
What is being bought
Published requirement descriptionHMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 27 Aug 2025, 10:44 BST
- Last source update
- 16 Oct 2025, 12:19 BST
- Authority reference
SR2497099450- FTS notice number
2025/S 000-065886- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-058e4aFind a Tender
- Why no open competition
- Single Suppliers Intellectual Property Exclusive Rights; Single Suppliers Technical Reasons
- Published justification
Atlassian Jira/Confluence is a key piece of software for the organisation as it is used for both tracking tasks and managing agile projects as well as enabling teams to collaborate and document work on said projects in a shared organised space. Moving to an alternative solution would cause significant disruption and risk to the authority. This would create disproportionate technical and resource challenges that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome
How it was run
Official notice- Submission deadline
- —
Timeline
1 Oct 2025 → 16 Oct 2025 · 2 dates- Standstill ends386 days ago1 Oct 2025, 23:59 BST
- Notice published372 days ago16 Oct 2025, 12:19 BST
Notice history
4 events · 3 releases on Find a Tender · since 27 Aug 2025- Transparency notice published27 Aug 2025, 10:44 BSTUK5
- Contract award notice published22 Sept 2025, 12:06 BSTUK6
- Contract signature expected2 Oct 2025, 23:59 BSTscheduled
- Contract details notice published16 Oct 2025, 12:19 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ATLASSIAN PTY LTD2 Oct 2025 – 1 Oct 2028 | £5,297,791 | 22 Sept 2025 | Awarded |
Contracts
ALM Platform- Atlassian SaaS Migration · ATLASSIAN PTY LTD
- Signed
- 2 Oct 2025
- Value
- £5,297,791
- Period
- 2 Oct 2025 – 1 Oct 2028
- Status
- active
3 agreed KPIs: Social Value · Service Availiability · Incident Response Time
- Social Value, Percentage of operations run on renewable electricity.
- Service Availiability, Uptime percentage of the services over a monthly period.
- Incident Response Time, Percentage of initial response times that meet the service level agreements.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Atlassian Pty. Ltd.Awarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Signed contract HMRC-Atlassian redacted contract.
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender