All Saints’ Academy, Cheltenham ~ Catering Services Tender

The successful Supplier will be required to provide Catering services for All Saints’ Academy, Cheltenham. Our Academy has excellent, modern facilities and a staff team who aim to provide a caring and enriching learning environment for all our students where their needs and personal growth are given utmost priority. Our purpose is to be a beacon of hope for our students, families and the local community. We are founded on Christian values in serving Cheltenham, Tewkesbury and the Diocese of Gloucester. We strive to give enjoyment in learning, instil a determination to achieve and succeed. We are one of the top two best performing non-selective secondary schools for overall GCSE performance in the town of Cheltenham and we have been for four years. We are also the top performing Christian non-selective secondary school in Gloucestershire. Pupil numbers have grown to 998 for the academic year starting September 2021 and are currently anticipated to grow further during the period of this contract, to potentially 1093 by September 2023. The contract covers the scope for the provision of all catering services within the Academy, including hospitality and free issue requirements. The duration of the contract offered is three years commencing on 1 August 2022, concluding on 31 July 2025, with the opportunity to extend by up to an additional two years at the discretion of the governing body. The contract is offered on a ‘guaranteed performance’ basis with all free issue requirements and hospitality being recharged on consumption at “net” food cost only. Currently the cash meal deal price is £2.30 and FSM charged at cost on consumption at £1.50. It is appreciated that a level of investment may be identified as a requirement of your bid, and therefore bidders are encouraged to provide details of such requirements by providing detailed information of the equipment necessary. Bidders must provide the equipment make, model and cost and also a justification of how this equipment will assist in fulfilling the proposal and potential of the service. All investment suggested must be fully justified within the Service Development and Finance sections of your Bidder Response. The level of investment provided will be at the Academy’s’ discretion, subject to the method of obtaining the investment for the required equipment. The quality of food provision will be critical and indeed your organisation must be flexible enough to source bakery, meat, fruit and vegetables and dairy products through local suppliers based no more than 25 miles from All Saints. It is expected that menus will feature and utilise products in season. Customer engagement will be fundamental to the continuous improvement in the service provision and within your tender response your methodology to this will need to be detailed along with examples of where this has been undertaken within similar contracts recently. The successful contractor should have similar operations within the local area thus ensuring that the Operational Management Team responsible for the contract is available for regular visits and support for the contract, and that coverage for any planned or unplanned leave from within the establishment staffing structure can be easily provided. A biometric cashless system is already in operation, there are ample Plasma screens to support dynamic promotional activities. The successful Supplier will work closely with the Client to manage the provision of catering and the overall ‘meal experience. The value of the current catering contract is circa £240K. Please see further details in SQ Document.