Find a TenderAwarded
Published 10 Dec 2025, 15:13 GMT

Official UK procurement notice

All Age Eating Disorder Service, NHS Norfolk and Waveney Integrated Care Board

Official notice

Authority: NHS Norfolk and Waveney Integrated Care Board (Central government)

ServicesOpen procedure
Published estimate£50,050,000exc. VAT · 1 value update35.1% below published estimate
Submissions closed 9 Feb 2026awarded 25 Mar 2026
Awarded to Norfolk and Suffolk NHS Foundation Trust

What is being bought

Published requirement description

NHS Norfolk and Waveney Integrated Care Board undertook a Competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service.<br/><br/>NHS Arden and Greater East Midlands CSU (AGCSU) is acting as an agent for and on behalf of the Commissioner and is supporting this Provider Selection Regime Competitive Process.<br/><br/>** Please note that from 1st April 2026 NHS Norfolk and Waveney ICB and NHS Suffolk and North East Essex ICB merged to form the new NHS Norfolk and Suffolk ICB.

CPV: Community health services · Health services

The lotProcurement structure

single lot · value published
Lot #1NHS Norfolk and Waveney Integrated Care Board undertook a Competitive tenders from…AwardedPublished value£50,050,000

NHS Norfolk and Waveney Integrated Care Board undertook a Competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service.<br/><br/>The All-Age Community Eating Disorder Service will:<br/>

  • provide comprehensive assessment, treatment and recovery support for eating disorders across the lifespan<br/>
  • align with NICE NG69, QS175, MEED, NHS Adult AED Guidance (2019), and other relevant or superseding clinical standards<br/>
  • ensure early intervention, consistent clinical quality, and seamless transitions<br/>
  • deliver evidence-based, multidisciplinary treatment<br/>
  • incorporate ND-informed, trauma-informed and person-centred practice<br/>
  • work collaboratively with acute hospitals, primary care, education and Voluntary, Community and Social Enterprise (VCSE) partners<br/>
  • contribute to system-wide prevention and early-identification efforts<br/>
  • ensure all practice is equitable, culturally competent, and accessible<br/><br/>Key aims include:<br/>
  • Integrated all-age pathway, reducing transition between teams or professionals<br/>
  • Early identification and rapid response to eating disorders.<br/>
  • Delivery of NICE-recommended psychological, dietetic, social and medical interventions.<br/>
  • Focus on continuity of care<br/>
  • ND-informed practice, including PEACE Pathway principles<br/>
  • Utilising least restrictive interventions<br/>
  • Parity of esteem between mental and physical health.<br/>
  • Reduction in inpatient admissions, length of stay, and emergency presentations.<br/>
  • Co-production, shared decision-making, and family involvement.<br/>
  • System capability-building through workforce training, education and consultation.<br/>
  • Continuous quality improvement with KPIs, audits, PROMs/PREMs.<br/>
  • Development toward a Centre of Excellence, including research activity, trialling/developing appropriate innovations and advanced competencies<br/>
  • Working in partnership<br/>
  • Implementation of explicit transition and continuity standards for emerging adults, students and people relocating across geographies, including joint handover reviews, transfer-of-care summaries within 5 working days, named leads at sending/receiving services, and flexibility for virtual continuity when moving between areas.<br/><br/>This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process.<br/><br/>This contract relates to an existing service with the intention to award being made to an existing provider.<br/>Please note that whilst it is stated that this is an existing service, the service is the combination of 2 existing services, Adults and CYP Eating Disorders. The intention to award is to one of the existing providers<br/><br/>The contract term will be from the 01st September 2026 to 31st August 2031 (Initial 5 year term) with an option to extend for a further 2-years (up to 31st August 2033 .<br/><br/>The approximate lifetime value of the contract is expected to be £32,462,000 over the initial 5 year contract term.<br/><br/>In addition, at the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £650,000 may be awarded per contract year for service development. This is not a guaranteed available sum and should not be factored into financial planning for the service.
Delivery: East of England · Norfolk and Waveney
Extensions: The contract is for a period of 5 years with the option to extend the contract by up to an additional 2 years.<br/><br/>At the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £650,000 may be awarded per contract year for service development. This is not a guaranteed available sum and should not be factored into financial planning for the service.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 15%Social value: 10%Environmental: 20%
Published sub-criteria (5)
  • Quality and Innovation: 35%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 20%
  • Value: 15%
  • Social Value: 10%
  • Integration, Collaboration and Service Sustainability: 20%
Published award criteria (5)
  • Quality and Innovation: 35%
  • Integration, Collaboration and Service Sustainability: 20%
  • Improving Access, Reducing Health Inequalities and Facilitating Choice: 20%
  • Social Value: 10%
  • Value: 15%
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
10 Dec 2025, 15:13 GMT
Last source update
12 Jun 2026, 16:56 BST
Award evaluation window
10 Feb 2026 – …
Authority reference
NW202594
FTS notice number
2026/S 000-055912
Classification (CPV)
Community health servicesHealth services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-05f2f4 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 Regulations do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 10th April 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>The award decision has been made by the NHS Norfolk and Waveney Board on the 25th March 2026.<br/><br/>There were no declared conflicts or potential conflicts of interest of individuals making the decision.<br/><br/>If you have wish to make a written representation regarding this intention to award please contact: [email protected]. <br/><br/>The relative importance of the Key Criteria incorporated within the service was as follows:<br/>1. Quality and Innovation: 35.00%<br/>2. Value: 15.00%<br/>3. Integration, Collaboration & Service Sustainability: 20.00%<br/>4. Improving Access, Reducing Health Inequalities and Facilitating Choice: 20.00%<br/>5. Social Value: 10.00%<br/><br/>The relative importance of the Key Criteria was deemed appropriate based on the requirements of the service.<br/><br/>The rationale for awarding to the preferred provider was that they met all requirements associated with the Basic Selection Criteria and Key Criteria, clearly demonstrating their ability to deliver the requirements of the service within their submission, and they ranked as the highest scoring provider, based on their overall Key Criteria score, within this Provider Selection Process.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗

Submission deadline
9 Feb 2026, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
10 Feb 2026, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Jan 2026 → 31 Aug 2026 · 5 dates
  1. Next notice expected288 days ago
    9 Jan 2026
  2. Submission deadline257 days ago
    9 Feb 2026, 17:00 GMT
  3. Bids opened256 days ago
    10 Feb 2026, 09:00 GMT
  4. Notice published134 days ago
    12 Jun 2026, 16:56 BST
  5. Bids must remain valid until53 days ago
    31 Aug 2026, 23:59 BST

Notice history

5 events · 4 releases on Find a Tender · since 9 Jan 2026
  1. Published value updated to £50,050,000
    9 Jan 2026, 16:55 GMT
    was £1
  2. Status changed to active
    9 Jan 2026, 16:55 GMT
  3. Procurement method changed
    9 Jan 2026, 16:55 GMT
  4. Deadline published: 9 Feb 2026, 17:00 GMT
    9 Jan 2026, 16:55 GMT
  5. Status changed to complete
    26 Mar 2026, 14:48 GMT
Published amendments (1)

Following the receipt of a representation and the associated independent Review of the provider selection process relating to an All-Age Community Eating Disorder Service (AACED) the ICB have taken the decision to abandon the current procurement process. The commissioner will review the tender process learning and reevaluate the potential future commissioning arrangements due to the changed commis…

Routine re-releases (4)
  • 2025-12: 1 release · 10 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £32,462,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 25 Mar 2026
Awarded toValueDateStatus
Norfolk and Suffolk NHS Foundation Trust£32,462,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

NHS Norfolk & Waveney Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth County Hall, Martineau Ln, Norwich, East of England, NR1 2DHContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • NHS EnglandReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.