Official UK procurement notice
All Age Carers Support Service
Authority: Westmorland and Furness Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionAs part of its statutory duty, and in line with its vision, priorities and values, Westmorland and Furness Council recently went out for tender for this All-Age Carers Service to support unpaid carers across Westmorland and Furness.
The key priorities the Service needs to deliver against are outlined below.
- Carers are recognised by health and social care professionals
- Carers receive information, advice and guidance
- Carers are supported to have healthy and fulfilled lives
- Carers are supported to have breaks from their caring role
- Carers' voices are heard and valued
- Carers have a say in how their services are delivered
- Carers are protected from harm
An unpaid Carer is anyone who cares for a family member, partner or friend who needs help because of their physical or mental health, disability, or an addiction, and would find it difficult to manage without their support.
Carers can be of any age, supporting a child or an adult.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1As part of its statutory duty, and in line with its vision, priorities and values,…Awarded
As part of its statutory duty, and in line with its vision, priorities and values, Westmorland and Furness Council has commissioned this All-Age Carers Service to support unpaid carers across Westmorland and Furness.
The key priorities the Service needs to deliver against are outlined below.
- Carers are recognised by health and social care professionals
- Carers receive information, advice and guidance
- Carers are supported to have healthy and fulfilled lives
- Carers are supported to have breaks from their caring role
- Carers’ voices are heard and valued
- Carers have a say in how their services are delivered
- Carers are protected from harm
An unpaid Carer is anyone who cares for a family member, partner or friend who needs help because of their physical or mental health, disability, or an addiction, and would find it difficult to manage without their support.
Carers can be of any age, supporting a child or an adult.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical/Qualitative: 75%
- Commercial: 25%
Published award criteria (2)
- Technical/Qualitative: 75
- Commercial: 25
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Jun 2025, 09:32 BST
- Last source update
- 31 Mar 2026, 11:33 BST
- Award evaluation window
- 11 Aug 2025 – …
- Authority reference
DN780947- FTS notice number
2026/S 000-029536- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-052b38Find a Tender
How it was run
Official notice- Submission deadline
- 11 Aug 2025, 15:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 11 Aug 2025, 15:05 BST
Timeline
3 Jun 2025 → 31 Mar 2026 · 8 dates- Planning notice published3 Jun 2025, 09:32 BST
- Next notice expected8 Jul 2025, 23:59 BST
- Submission deadline11 Aug 2025, 15:00 BST
- Bids opened11 Aug 2025, 15:05 BST
- Contract starts294 days ago1 Jan 2026
- Assessment summaries sent265 days ago30 Jan 2026
- Standstill ends252 days ago11 Feb 2026, 23:59 GMT
- Latest notice published205 days ago31 Mar 2026, 11:33 BST
Notice history
15 events · 6 releases on Find a Tender · since 3 Jun 2025- Preliminary market engagement notice published3 Jun 2025, 09:32 BSTUK2
- Pipeline notice published2 Jul 2025, 16:36 BSTUK1
- Status changed to planned2 Jul 2025, 16:36 BST
- Procurement method changed2 Jul 2025, 16:36 BST
- Published value published: £3,467,00010 Jul 2025, 14:30 BST
- Status changed to active10 Jul 2025, 14:30 BST
- Deadline published: 11 Aug 2025, 15:00 BST10 Jul 2025, 14:30 BST
- Buyer details updated10 Jul 2025, 14:30 BST
- Contract award notice published2 Feb 2026, 08:30 GMTUK6
- Status changed to complete2 Feb 2026, 08:30 GMT
- Buyer details updated2 Feb 2026, 08:30 GMT
- Contract award notice published11 Feb 2026, 15:33 GMTUK6
- Contract signature expected26 Feb 2026, 23:59 GMTscheduled
- Contract signature expected20 Mar 2026, 23:59 GMTscheduled
- Contract details notice published31 Mar 2026, 11:33 BSTUK7
Routine re-releases (6)
- 2025-07: 2 releases · 2 Jul 2025, 10 Jul 2025
- 2025-06: 1 release · 3 Jun 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| N-Compass Towards A Brighter Future LtdSMEVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2030Extensions: This contract has one option to extend by up to 12 months. | £3,467,000 | 2 Jan 2026 | Awarded |
| N-Compass Towards A Brighter Future LtdSMEVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2030Extensions: This contract has one option to extend by up to 12 months. | £3,467,000same award published again · counted once | 2 Jan 2026standstill to 20 Feb 2026 | Standstill |
Contracts
All Age Carers Support Service · N-Compass Towards A Brighter Future LtdSMEVCSE
- Signed
- 31 Mar 2026
- Value
- £3,467,000
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2030 with extensions
- Status
- active
- Extensions
- Available extension of up to 12 months.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 5 | 0 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Her Majesty's Court ServiceReview body
Bidders & participating suppliers
1 commercial party on the notice- N-COMPASS TOWARDS A BRIGHTER FUTURE LIMITEDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender