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Published 9 Sept 2026, 09:46 BST
Official UK Procurement Procedure

Agency Open Framework for the supply of Care & Support Temporary Workers

Housing
services
SME eligible
VCSE eligible
Framework
Above threshold
Open procedure
Special Regime: {"lightTouch"}
Health and social work services
Supply services of personnel including temporary staff
Published value
£13,500,000
≈ £1,686,345 / year
Submission deadline
12 Oct 2026, 16:00 BST
33d 4h left
Clarification Cut-Off
30 Sept 2026, 16:00 BST
Tender enquiry deadline · 1 lot
Contract duration
8 yrs
Starts 4 Jan 2027, 00:00 GMT
Electronic Sourcing Gateway:
Login required
Registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Instructions: All tenders must be submitted electronically via the In-Tend portal. https://in-tendhost.co.uk/orwell/aspx/Home No tenders will be accepted after the submission deadline is closed.
What is being bought
Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: Orwell Housing Association Ltd: "Agency Open Framework for the supply of Care & Support Temporary Workers". Published status: active. Published value: £13,500,000. 1 published lot. Recorded submission deadline: 12 Oct 2026, 16:00 BST. Published submission portal: in-tendhost.co.uk.
Official Requirement Description:
OHA/42/2026/C&S/Agency Framework/01 Orwell Housing Association Ltd intends to establish an Open Framework for the provision of Care & Support Agency Staff across its Supported Housing and Care & Support services located throughout North Essex, Suffolk, Norfolk and Cambridgeshire. The framework will enable access to suitably qualified and experienced agency staff to support the delivery of high-quality care and support services across care and support properties managed by Orwell Housing. Services may include, but are not limited to, care workers, support workers, senior support workers, and waking night staff, required to meet operational service demands. The framework is being established as an Open Framework under Section 49 of the Procurement Act 2023 and will operate for a maximum duration of eight (8) years. In accordance with the requirements of the Open Framework, the framework will be periodically reopened, with opportunities for new suppliers to apply for admission approximately every 2 years throughout the term. Full information is contained within the tender documents. The framework is intended to create a flexible and competitive route to market for temporary Care & Support agency staffing requirements, ensuring continuity of service delivery, value for money and quality outcomes for residents and service users, whilst providing opportunities for market participation by both existing and new providers. We estimate the value to be £1.7m to £2m per annum, a total estimated cost of £16m including vat. Suppliers please note: the estimated values cover the whole of the framework and not the value awarded to each individual supplier. All dates mentioned within this notice and tender documents are subject to change by Orwell Housing Association Ltd.
Lots and requirements (1)
Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£13,500,000
    The source published no individual title or description for this lot.
    Contract period:
    4 Jan 2027 — 3 Jan 2035 (8 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Pre-Qualification & Selection Criteria (PQQ)
    • Economic & Financial
      Please refer to the tender documents.
    • Technical Capacity
      Please refer to the tender documents
Qualification snapshot
Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Quality: 50%
Price: 50%
Incumbent & Market Position
Open Competition LandscapeNo single vendor holds a majority of retained authority awards.
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~£3,372,690 annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
  • Contract Duration & Term OptionsExpected duration: 8 yrs
  • Source: Cabinet Office Sourcing Playbook & EFS Guidance.
    Procurement Intelligence
    Published evidence · v1
    Suitable for SMEs
    Prepared 9 Sept 2026, 10:56 BST
    A pre-calculated analytical view of official UK procurement facts, competition benchmarks and decision timelines.
    Bid readiness
    Core facts published
    Deadline: 12 Oct 2026, 16:00 BST
    Submission route published
    Scope structure
    1lots
    1 lot · 1 published item
    2 published CPV families
    Decision Velocity
    ~53 days
    Typical sector award window after deadline
    Sector median: 53 days
    Contract lifecycle
    Not published
    No future linked contract end in retained records
    No published extension signal
    Sector Market Benchmark (CPV 79)
    Based on 13,971 published procedures
    Median Winning Discount
    9.5%
    Award reduction below published budget
    Typical Bids Received
    4 bidders
    Median competitive participation in sector
    Typical Evaluation Window
    53 days
    Median time between deadline and award
    Top Contenders in this Sector (CPV 79)
    Active commercial suppliers winning public contracts in this field
    SupplierAwards won in sectorTotal awarded valueAvg. winning discount
    KPMGCRN: OC301540
    50 contracts£157,335,280,561-9.7% below budget
    37 contracts£57,705,708,486At ceiling / not disclosed
    36 contracts£78,121,082,603-6.3% below budget
    35 contracts£13,244,557,062At ceiling / not disclosed
    DeloitteCRN: OC303675
    30 contracts£104,328,670,062-37% below budget
    Ernst & Young LLPCRN: OC300001
    29 contracts£54,840,682,648At ceiling / not disclosed
    28 contracts£5,576,393At ceiling / not disclosed
    27 contracts£704,062,138At ceiling / not disclosed
    27 contracts£3,662,531At ceiling / not disclosed
    25 contracts£22,142,230At ceiling / not disclosed
    Evidence coverage
    9/12 core inputs published
    Framework procedure
    Comparable published opportunities
    Historic records ranked from matching published evidence. They are research comparables, not expected competitors or a price forecast.
    Published procedurePublished valueMatching evidence
    Nottingham Children's Residential Care HomesNottingham City Council · 7 Sept 2026, 12:46 BST
    £33,791,401
    same CPV family
    same region
    similar value band
    Technology Enabled CareNorfolk County Council · 4 Sept 2026, 10:51 BST
    £12,700,000
    same CPV family
    same region
    similar value band
    National Homicide ServiceMinistry of Justice · 8 Sept 2026, 15:39 BST
    £24,442,000
    same CPV family
    same region
    similar value band
    Highways and Infrastructure Professional Services ContractNorfolk County Council · 8 Sept 2026, 15:58 BST
    £84,000,000
    same CPV family
    same region
    similar value band
    Independent Monitor - Thames WaterWater Services Regulation Authority (Ofwat) · 4 Sept 2026, 15:58 BST
    £13,000,000
    same CPV family
    same region
    similar value band
    Method: tender-intelligence-v1. Values and dates are retained OCDS facts; missing source data remains unknown.
    Buyer track record & authority intelligence: Orwell Housing Association Ltd
    Market Analytics
    Derived from OCDS data
    Published track record for Orwell Housing Association Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    Not availableInsufficient comparable data
    Requires at least 5 comparable procedures
    Competition Density
    Not availableNo published reports
    Single-bidder rate: Not published
    Supplier Concentration
    No estimate
    Insufficient attributable awardsNo concentration estimate available
    Published spend
    Check noticePublished terms
    Payment obligations depend on the applicable regime and contract.
    Methodology & coverage notes (0 active published awards)
    Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
    Procedure terms
    Contracting AuthorityOrwell Housing Association Ltd
    Procedure methodOpen procedure
    Procurement categoryservices
    Statusactive
    Framework / DPSFramework
    CompetitionNot published
    Above thresholdYes
    Legal basisUKPGA · 2023/54
    GPA WTO CoveredNot published
    Special regime{"lightTouch"}
    Tender period startsNot published
    Tender period ends12 Oct 2026, 16:00 BST
    Award evaluation periodSubmission end — 12 Nov 2026, 23:59 GMT
    Clarification deadline30 Sept 2026, 16:00 BST
    Expression of interest deadlineNot published
    Estimated future notice date7 Jan 2026, 23:59 GMT
    Electronic submissionallowed
    Submission languagesen
    Published9 Sept 2026, 09:46 BST
    Last source update9 Sept 2026, 09:46 BST
    Recurring procurementNot published
    ClassificationHealth and social work services, Supply services of personnel including temporary staff
    OCIDocds-h6vhtk-054df0
    How to participate
    Submission methodNot published
    Electronic submissionallowed
    Clarification deadline30 Sept 2026, 16:00 BST
    Submission languagesen
    Expression of interest deadlineNot published
    E-Sourcing Portal
    Login required
    Portal Prerequisites & RegistrationNote: Free · one account per buying organisation's portal · reCAPTCHA on signup
    Submission instructions
    All tenders must be submitted electronically via the In-Tend portal. https://in-tendhost.co.uk/orwell/aspx/Home No tenders will be accepted after the submission deadline is closed.
    Timeline
    1. Pipeline notice
      15 Oct 2025, 14:18 BST
    2. Pipeline notice
      16 Jul 2025, 14:39 BST
    3. Pipeline notice
      17 Jun 2025, 10:05 BST
    4. Procedure published
      9 Sept 2026, 09:46 BST
    5. engagement
      10 Sept 2025, 23:59 BST · scheduled
      Orwell Housing will be hosting a pre engagement open session for interested agency suppliers for our open framework for Care and Support agency staff. The session will be held remotely on Wednesday, 10 September at 2pm. Please email [email protected] if you would like to secure a place on the open session. We will provide joining details early September 2025 to those that have shown an interest. Our team will provide an insight on how the open framework will operate and the tender process, which suppliers will need to go through to be awarded a place on the framework. We aim to have the open framework up and running by 2 March 2026. Only those successful bidders who have passed all of the necessary criteria will be included. Please note dates are subject to change. Tender specific information will not be shared at the open session.
    6. Clarification deadline
      30 Sept 2026, 16:00 BST
    7. Submission deadline
      12 Oct 2026, 16:00 BST
    Commercial outcome and competition
    Awards (0)No award published
    Contracts (0)No contract published
    Bid statisticsNo aggregate bid statistics published
    Notice history
    From official release and amendment events
    1. Published value updated to £13,500,000
      9 Sept 2026, 09:46 BST
    2. Status changed to active
      9 Sept 2026, 09:46 BST
    3. Official notice release published
      9 Sept 2026, 09:46 BST
    4. Submission deadline changed to 12 Oct 2026, 16:00 BST
      9 Sept 2026, 09:46 BST
    5. Published value updated to £13,333,333
      15 Oct 2025, 14:18 BST
    6. Official notice release published
      15 Oct 2025, 14:18 BST
    7. procurement method changed
      15 Oct 2025, 14:18 BST
    8. Submission deadline changed to 16 Feb 2026, 12:00 GMT
      15 Oct 2025, 14:18 BST
    9. tender value changed
      16 Jul 2025, 14:39 BST
    10. Official notice release published
      16 Jul 2025, 14:39 BST
    11. procurement method changed
      16 Jul 2025, 14:39 BST
    12. Submission deadline changed to published date
      16 Jul 2025, 14:39 BST
    13. Official notice release published
      17 Jun 2025, 10:05 BST
    Buyer and organisations in this procedure

    Orwell Housing Association Ltd

    Contracting authority
    Housing
    GB-MPR-16460R
    View buyer profile →
    • Orwell Housing Association Ltd
      buyer

      Procurement Officer / Contact: Procurement Team
      GB-MPR: 16460R · GB-PPON: PGDJ-9755-ZNCY
      Crane Hill Lodge, 325 London Rd, Ipswich, UKH14, IP2 0BE, GB
    Documents (6)
    Official links; attachments are not copied
    Related procedures (0)
    No data
    No related procedures published
    Planning and rationale
    Planning budgetNot published
    No-engagement rationaleNot published
    Procedure rationaleNot published