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Published 17 Jun 2025, 10:05 BST

Official UK procurement notice

Agency Open Framework for the supply of Care & Support Temporary Workers

Official notice

Authority: Orwell Housing Association Limited (Housing)

Open framework schemeServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£13,500,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 12 Oct 2026
Next notice expected 7 Jan 2026
Framework period 8 yrsends 3 Jan 2035 · starts 4 Jan 2027

What is being bought

Published requirement description

OHA/42/2026/C&S/Agency Framework/01

Orwell Housing Association Ltd intends to establish an Open Framework for the provision of Care & Support Agency Staff across its Supported Housing and Care & Support services located throughout North Essex, Suffolk, Norfolk and Cambridgeshire.

The framework will enable access to suitably qualified and experienced agency staff to support the delivery of high-quality care and support services across care and support properties managed by Orwell Housing. Services may include, but are not limited to, care workers, support workers, senior support workers, and waking night staff, required to meet operational service demands.

The framework is being established as an Open Framework under Section 49 of the Procurement Act 2023 and will operate for a maximum duration of eight (8) years. In accordance with the requirements of the Open Framework, the framework will be periodically reopened, with opportunities for new suppliers to apply for admission approximately every 2 years throughout the term. Full information is contained within the tender documents.

The framework is intended to create a flexible and competitive route to market for temporary Care & Support agency staffing requirements, ensuring continuity of service delivery, value for money and quality outcomes for residents and service users, whilst providing opportunities for market participation by both existing and new providers.

We estimate the value to be £1.7m to £2m per annum, a total estimated cost of £16m including vat. Suppliers please note: the estimated values cover the whole of the framework and not the value awarded to each individual supplier.

All dates mentioned within this notice and tender documents are subject to change by Orwell Housing Association Ltd.

CPV: Health and social work services · Supply services of personnel including temporary staff

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Framework period
8 yrs from 4 Jan 2027
Scheme runs until
3 Jan 2035
Published description of the framework

Please refer to the tender documents.

The lotProcurement structure

single lot · value published
Lot #1 8 yrsSMEVCSEPublished value£13,500,000
Contract period: 4 Jan 2027 – 3 Jan 2035 (8 yrs)Value: £13,500,000 exc. VAT · £16,200,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the tender documents.

  • Technical & professional ability

    Please refer to the tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation2
  • Economic & financial standing

    Please refer to the tender documents.

  • Technical & professional ability

    Please refer to the tender documents

What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Agency Open Framework for the supply of Care & Support Temporary Workers” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
17 Jun 2025, 10:05 BST
Last source update
9 Sept 2026, 09:46 BST
Award evaluation window
Submission end – 12 Nov 2026
Authority reference
OHA/42/2026/Open/Agency/01
FTS notice number
2026/S 000-085197
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work servicesSupply services of personnel including temporary staff
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-054df0 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
12 Oct 2026, 16:00 BST
Clarification deadline
30 Sept 2026, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All tenders must be submitted electronically via the In-Tend portal.

in-tendhost.co.uk/orwell/aspx/Home ↗

No tenders will be accepted after the submission deadline is closed.

Timeline

17 Jun 2025 → 4 Jan 2027 · 8 dates
  1. Planning notice published
    17 Jun 2025, 10:05 BST
  2. Market engagement
    10 Sept 2025, 23:59 BST

    Orwell Housing will be hosting a pre engagement open session for interested agency suppliers for our open framework for Care and Support agency staff. The session will be held remotely on Wednesday, 10 September at 2pm. Please email [email protected] if you would like to secure a place on the open session. We will provide joining details early September 2025 to those that have shown an interest. Our team will provide an insight on how the open framework will operate and the tender process, which suppliers will need to go through to be awarded a place on the framework. We aim to have the open framework up and running by 2 March 2026. Only those successful bidders who have passed all of the necessary criteria will be included. Please note dates are subject to change. Tender specific information will not be shared at the open session.

  3. Next notice expected292 days ago
    7 Jan 2026, 23:59 GMT
  4. Tender notice published48 days ago
    9 Sept 2026, 09:46 BST
  5. Clarification questions by26 days ago
    30 Sept 2026, 16:00 BST
  6. Admission / appointment period ends14 days ago · period end, not a bid countdown
    12 Oct 2026, 16:00 BST
  7. Today
    26 Oct 2026
  8. Award decision expected byin 17 days
    12 Nov 2026, 23:59 GMT
  9. Contract startsin 69 days
    4 Jan 2027

Notice history

8 events · 4 releases on Find a Tender · since 17 Jun 2025
  1. Planned procurement notice published
    17 Jun 2025, 10:05 BST
    UK3
  2. Preliminary market engagement notice published
    16 Jul 2025, 14:39 BST
    UK2
  3. Planned procurement notice published
    15 Oct 2025, 14:18 BST
    UK3
  4. Deadline moved to 16 Feb 2026, 12:00 GMT
    15 Oct 2025, 14:18 BST
    +87 days · was 21 Nov 2025, 23:59 GMT
  5. Tender notice published
    9 Sept 2026, 09:46 BST
    UK4
  6. Published value updated to £13,500,000
    9 Sept 2026, 09:46 BST
    was £13,333,333
  7. Status changed to active
    9 Sept 2026, 09:46 BST
  8. Deadline moved to 12 Oct 2026, 16:00 BST
    9 Sept 2026, 09:46 BST
    +238 days · was 16 Feb 2026, 12:00 GMT
Routine re-releases (4)
  • 2025-06: 1 release · 17 Jun 2025

Contracting authority & participating public bodies

Orwell Housing Association Ltd

Contracting authorityPublic authority - sub-central government GB-MPR: 16460R · GB-PPON: PGDJ-9755-ZNCY Crane Hill Lodge, 325 London Rd, Ipswich, East of England, IP2 0BEContact name, email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsTo obtain documents for this procurement you will need to register on / sign into the Intend Portal as per the link provided above.

Notices published for this procedure