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Published 12 Feb 2026, 12:09 GMT

Official UK procurement notice

Adult Residential Block Contracts - Lots 1,2 and 3

Official notice

Authority: Norfolk County Council (Local council)

13 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableAccelerated
Sectors: Health & Social Care (85) Delivery: East of England (UKH15)
Published estimate£31,245,000total for 13 lots · £31,245,000 inc. VAT · 1 value update
Submissions closed 30 Apr 2026
Lots 13see the lot list below
Contract term 3 yrsends 31 Jul 2029 · up to 31 Jul 2031 with extensions · starts 1 Aug 2026

What is being bought13 lots · detail below

Published requirement description

Norfolk County Council is committed to maintaining a robust supply of residential care beds for adults across Norfolk, with a particular focus on ensuring high standards of care and market stability.

The Council wishes to award block contracts to providers to deliver various residential home services under 13 lots. The lots are for:

Standard and enhanced planned residential respite care for adults over 65 years old - 7 lots

Enhanced residential care for adults over 65 years old - 4 lots

Residential care for adults over 18 years old with physical disability: Long-term and planned residential respite - 2 lots

Providers may apply for one or all lots and will be awarded according to the evaluation criteria for each lot. There is no limit on the number of lots a provider can be awarded.

For all lots 2 and for 3a the Council reserves the right to award to more than one provider to ensure the requirements are filled. Contracts will be awarded for each care home i.e a provider that is successful for a lot and is supplying beds from 2 care homes will have 2 contracts.

CPV: Health and social work services

Lots and requirements (13)Procurement structure

13 lots · all with a published value (£31,245,000 together) · same evaluation weights on every lot
Lot #1Planned residential respite care for adults over 65 years old -Standard WestAwardedRenewal 3 yrsSMEVCSEPublished value£230,000

Supply of residential respite care beds (standard) for adults in the West of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the West. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £230,000 exc. VAT · £230,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.Authority reference: 1a
85000000 Health and social work services
Lot #2Planned residential respite care for adults over 65 years old - Standard NorthAwardedRenewal 3 yrsSMEVCSEPublished value£230,000

Supply of residential respite care beds (standard) for adults in the North of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the North. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £230,000 exc. VAT · £230,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.Authority reference: 1b
85000000 Health and social work services
Lot #3Planned residential respite care for adults over 65 years old - Standard EastAwardedRenewal 3 yrsSMEVCSEPublished value£230,000

Supply of residential respite care beds (standard) for adults in the East of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the East. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £230,000 exc. VAT · £230,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.Authority reference: 1c
85000000 Health and social work services
Lot #4Planned residential respite care for adults over 65 years old - Enhanced EastAwardedRenewal 3 yrsSMEVCSEPublished value£250,000

Supply of residential respite care beds (enhanced) for adults in the East of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the East. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £250,000 exc. VAT · £250,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #5Planned residential respite care for adults over 65 years old - Enhanced SouthAwardedRenewal 3 yrsSMEVCSEPublished value£250,000

Supply of residential respite care beds (enhanced) for adults in the South of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the South. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £250,000 exc. VAT · £250,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #6Planned residential respite care for adults over 65 years old -Enhanced NorwichAwardedRenewal 3 yrsSMEVCSEPublished value£250,000

Supply of residential respite care beds (enhanced) for adults in Norwich. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the Norwich. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £250,000 exc. VAT · £250,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #7Planned residential respite care for adults over 65 years old - Enhanced WestAwardedRenewal 3 yrsSMEVCSEPublished value£250,000

Supply of residential respite care beds (enhanced) for adults in the West of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the West. The Council is seeking 1 bed.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £250,000 exc. VAT · £250,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #8Enhanced residential care for adults over 65 years old -EastAwardedRenewal 3 yrsSMEVCSEPublished value£10,000,000

Supply of residential care beds (enhanced) for adults in the East of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the East. The Council is seeking 39 beds. Bidders do not have to have 39 beds to bid. More than one contract may be awarded for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £10,000,000 exc. VAT · £10,000,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #9Enhanced residential care for adults over 65 years old - NorwichAwardedRenewal 3 yrsSMEVCSEPublished value£5,000,000

Supply of residential care beds (enhanced) for adults in the Norwich area. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the Norwich area. The Council is seeking 19 beds. Bidders do not have to have 19 beds to bid. More than one contract may be awarded for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £5,000,000 exc. VAT · £5,000,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #10Enhanced residential care for adults over 65 years old - SouthAwardedRenewal 3 yrsSMEVCSEPublished value£5,000,000

Supply of residential care beds (enhanced) for adults in the South of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the South. The Council is seeking 19 beds. Bidders do not have to have 19 beds to bid. More than one contract may be awarded for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £5,000,000 exc. VAT · £5,000,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #11Enhanced residential care for adults over 65 years old - WestAwardedRenewal 3 yrsSMEVCSEPublished value£4,500,000

Supply of residential care beds (enhanced) for adults in the West of Norfolk. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the West.The Council is seeking 18 beds. Bidders do not have to have

18 beds to bid. More than one contract may be awarded for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £4,500,000 exc. VAT · £4,500,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #12Residential care for adults over 18 years old with physical disability: Long-term residential - NorwichAwardedRenewal 3 yrsSMEVCSEPublished value£4,330,000

Supply of long term residential care beds for adults over 18 with physical disability in the Norwich area. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the Norwich area. The Council is seeking 12 beds. Bidders do not have to have 12 beds to bid. More than one contract may be awarded for this lot.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £4,330,000 exc. VAT · £4,330,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services
Lot #13Residential care for adults over 18 years old with physical disability:planned residential respite - NorwichAwardedRenewal 3 yrsSMEVCSEPublished value£725,000

Supply of residential planned respite care beds (standard) for adults over 18 with physical disability in the Norwich area. Bidders are referred to the map contained in the Invitation to Tender as to the determination of the area defined as the Norwich area. The Council is seeking 2 beds.

Contract period: 1 Aug 2026 – 31 Jul 2029 (3 yrs) · up to 31 Jul 2031 with extensionsValue: £725,000 exc. VAT · £725,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: One to one support maybe purchased but only in exceptional circumstances. · The Council has the sole right to extend the contract by two 12 month periods. Bidders are referred to the Invitation to Tender, specification and contract for more detailed information on start dates, phasing and payment.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 13 lots
Price: 100%
Published award criteria (1)
  • Price
Lot distribution rule: Applicants can apply for all lots and there is no limit on the number of lots that an applicant can be awarded. For all lots 2 and for 3a the Council reserves the right to award to more than one provider to ensure the requirements are filled. Contracts will be awarded for each care home. For example, a provider that is successful for a lot and is supplying beds from 2 care homes will have 2 contracts.
What this means for your bid
  • Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Feb 2026, 12:09 GMT
Last source update
28 May 2026, 11:08 BST
Award evaluation window
Submission end – 14 May 2026
Authority reference
NCCT43355
FTS notice number
2026/S 000-032073
Accelerated
Light touch contract
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-064ee5 Find a Tender
Review and risk notes
Risks

On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028.

Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

In the event of a change from two-tier to unitary local government in Norfolk and/or the establishment of a Mayoral Strategic Authority covering Norfolk it may be necessary to modify this contract to the extent necessary to permit its continued satisfactory performance.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
30 Apr 2026, 11:00 BST
Clarification deadline
22 Apr 2026, 11:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗.

Full instructions for registration and use of the system can be found at intendhost.co.uk/norfolkcc/aspx/Buyer… ↗.

If you encounter any difficulties whilst using the system you can contact the In-Tend support team by phoning 0845 557 8079 or +44 (0) 114 407 0065 or by emailing [email protected].

Timeline

12 Feb 2026 → 1 Aug 2026 · 9 dates
  1. Planning notice published259 days ago
    12 Feb 2026, 12:09 GMT
  2. Market engagement231 days ago
    12 Mar 2026, 23:59 GMT

    This is a Preliminary Market Engagement Notice (PMEN). It is not a formal invitation to tender. You will need to respond to the tender notice when it is issued in order to be

    considered for these contracts. The purpose of this PMEN is to maximise transparency and competition for the upcoming tender notice. All details in this PMEN are subject to being updated or changed in the tender notice.

    Providers should register their interest on the Council's e tending portal at

    in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this specific project.

    If you wish to attend and participate in the market engagement, please email us with the email addresses of those who wish to attend to the Commissioning Team at [email protected]

    The meeting will be conducted via Teams and is likely to be 26 February 26 2026

  3. Next notice expected223 days ago
    20 Mar 2026, 23:59 GMT
  4. Tender notice published204 days ago
    8 Apr 2026, 15:48 BST
  5. Clarification questions by190 days ago
    22 Apr 2026, 11:00 BST
  6. Submission deadline182 days ago
    30 Apr 2026, 11:00 BST
  7. Award decision expected by168 days ago
    14 May 2026, 23:59 BST
  8. Latest notice published154 days ago
    28 May 2026, 11:08 BST
  9. Contract starts90 days ago
    1 Aug 2026, 00:00 BST

Notice history

11 events · 4 releases on Find a Tender · since 12 Feb 2026
  1. Preliminary market engagement notice published
    12 Feb 2026, 12:09 GMT
    UK2
  2. Planned procurement notice published
    12 Feb 2026, 13:19 GMT
    UK3
  3. Status changed to planned
    12 Feb 2026, 13:19 GMT
  4. Procurement method changed
    12 Feb 2026, 13:19 GMT
  5. Deadline published: 21 Apr 2026, 23:59 BST
    12 Feb 2026, 13:19 GMT
  6. Tender notice published
    8 Apr 2026, 15:48 BST
    UK4
  7. Published value published: £31,245,000
    8 Apr 2026, 15:48 BST
  8. Status changed to active
    8 Apr 2026, 15:48 BST
  9. Deadline moved to 30 Apr 2026, 11:00 BST
    8 Apr 2026, 15:48 BST
    +8 days · was 21 Apr 2026, 23:59 BST
  10. Procurement termination notice published
    28 May 2026, 11:08 BST
    UK12
  11. Status changed to complete
    28 May 2026, 11:08 BST
Routine re-releases (4)
  • 2026-02: 1 release · 12 Feb 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
Across several lots1 award
supplier not published—21 May 2026CancelledNo suitable bids were received against the scoring criteria in the Invitation to Tender.

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email

Official documents & specifications (13)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure