Find a TenderAwarded
Published 24 Jan 2025, 08:40 GMT

Official UK procurement notice

Acute Financial Inclusion Services

Official notice

Authority: NHS Greater Glasgow and Clyde (NHS & healthcare)

2 lotsServicesOpen procedureSME suitable
Published estimate£220,000total for 2 lots
Submissions closed 24 Feb 2025awarded 7 Apr 2025
Awarded to GEMAP Scotland Ltd, Money Matters Money Advice Centre2 awards

What is being bought2 lots · detail below

Published requirement description

NHS Greater Glasgow and Clyde wish to commission the delivery of a financial inclusion service to support patients to maximise income, reduce household expenditure and debt to alleviate money worries.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£220,000 together)
Lot #1Acute Financial Inclusion ServicesPublished value£200,000

NHS Greater Glasgow and Clyde wish to develop an Acute Site Financial Inclusion Service Procurement Framework with external providers for the delivery of financial inclusion services to support patients to maximise income, reduce household expenditure and debt alleviate money worries. An Acute Site Financial Inclusion Service which will focus on addressing immediate financial issues to prevent or alleviate crisis and to work to mitigate the potential for these issues to negatively impact on the client’s health status. The services will not offer lengthy casework support on site but will identify the clients’ financial needs, put in place immediate financial support (such as access to relevant grants and hardship funds; eligibility for social security benefits; support with food and home energy and other needs as appropriate) and connect clients with appropriate sources of support in their local community to ensure ongoing issues are supported through to resolution.

The target population for the service will be patients; carers/ families; and NHSGGC staff. Consideration on how best to target groups who are most vulnerable, in discussion with NHSGGC, is required.

Delivery: Scotland · Glasgow Royal Infirmary and Queen Elizabeth University Hospitals
Lot #2Mental Health Acute Financial Inclusion ServicePublished value£20,000
Delivery: Scotland · Gartnavel Hospital Campus and Leverndale Hospital

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

See Service Specification provided at

www.publictendersscotland.publiccontractsscotland.gov.uk ↗

All of the above mandatory requirements must be met in order to deliver Acute Financial Inclusion Services. NHSGGC wish to support the development of financial inclusion organisations to meet these requirements and invites tenders from organisations who may require further training/ support to fulfil some requirements but can demonstrate the criteria in Section 1 as a minimum.

Shortlisting
All information can be found within the tender documents published at https://www.publictendersscotland.publiccontractsscotland.gov.uk

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Jan 2025, 08:40 GMT
Last source update
23 Apr 2025, 09:16 BST
Authority reference
GGC0899
FTS notice number
2025/S 000-016379
Classification (CPV)
Health and social work services
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-04d5e6 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio): Current Ratio (Liquidity Ratio) (Total current assets divided by total current liabilities) The acceptable range for this financial ratio is: >0.99 Tenderers should be able to provide 2 years financial accounts when requested by NHSGGC With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio): Net Profit Margin (Net profits divided by revenue x 100) The acceptable range for this financial ratio is 0 or higher Tenderers should be able to provide 2 years financial accounts when requested by NHSGGC Please note: Organisations with Charitable Status are not required to provide a response to this question Technical and Professional Ability With reference to SPD question 4C.1.2 Tenderers are required to provide examples that demonstrate they have the relevant experience to deliver the service. Examples must be from within the last 3 years. You should use the attached template to provide 2 examples that demonstrates experience that is relevant to this procurement exercise. Your completed response should be no more than 2 pages of A4. The completed response should be uploaded to question 4C.1.2. This is pass/fail question. If examples are not provided, this will result in a fail. If the examples provided do not demonstrate the required level of experience, this will result in a fail. Minimum level(s) of standards required: With reference to SPD question 4D.1, Bidders must evidence a regularly reviewed and documented policy for Health and Safety (H&S) management endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company's responsibilities of health and safety management and compliance with legislation. This is a pass/fail question. Failure to evidence your policy will result in your tender being rejected. Failure to evidence a policy that meets the requirements will result in your tender being rejected. With reference to SPD question 4D.1, Bidders should hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards (SC Ref:796921)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Submission deadline
24 Feb 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Feb 2025 → 23 Apr 2025 · 2 dates
  1. Submission deadline
    24 Feb 2025, 12:00 GMT
  2. Notice published
    23 Apr 2025, 09:16 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    23 Apr 2025, 09:16 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £220,0002 contracts exc. VAT
Bids received 66 from SMEs
Contracts signed 2latest 7 Apr 2025

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Acute Financial Inclusion Services3bids · 3 electronic · 3 from abroad3——
2 · Mental Health Acute Financial Inclusion Service3bids · 3 electronic · 3 from abroad3——

Contracting authority & participating public bodies

NHS Greater Glasgow and Clyde

Contracting authorityNHS & healthcareBody governed by public lawHealth Procurement Department, Glasgow Royal Infirmary, 84 Castle Street, Glasgow, Scotland, G4 0SFContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff CourtReview body Glasgow

Bidders & participating suppliers

2 commercial parties on the notice
  • GEMAP Scotland LtdAwarded supplier 69 Aberdalgie Road, Easterhouse, Glasgow, UK, G34 9HJContact phone
  • Money Matters Money Advice CentreAwarded supplier Orkney Street Enterprise Centre, Unit 1, 18-20 Orkney Street, Glasgow, Scotland, G51 2BXContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.