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AwardedFind a Tender · award

Acute Financial Inclusion Services

Buyer: NHS Greater Glasgow and Clyde →

BuyerNHS Greater Glasgow and Clyde
StatusAwarded
DeadlineNot published
ValueValue not published
Published23 Apr 2025

What is being bought

NHS Greater Glasgow and Clyde wish to commission the delivery of a financial inclusion service to support patients to maximise income, reduce household expenditure and debt to alleviate money worries.

Delivery location

UKM82 · UKM82 · UKM83

Categories

Health and social work services 85000000Health and social work services 85000000

Lot details

Acute Financial Inclusion Services

NHS Greater Glasgow and Clyde wish to develop an Acute Site Financial Inclusion Service Procurement Framework with external providers for the delivery of financial inclusion services to support patients to maximise income, reduce household expenditure and debt alleviate money worries. An Acute Site Financial Inclusion Service which will focus on addressing immediate financial issues to prevent or alleviate crisis and to work to mitigate the potential for these issues to negatively impact on the client’s health status. The services will not offer lengthy casework support on site but will identify the clients’ financial needs, put in place immediate financial support (such as access to relevant grants and hardship funds; eligibility for social security benefits; support with food and home energy and other needs as appropriate) and connect clients with appropriate sources of support in their local community to ensure ongoing issues are supported through to resolution. The target population for the service will be patients; carers/ families; and NHSGGC staff. Consideration on how best to target groups who are most vulnerable, in discussion with NHSGGC, is required.

Mental Health Acute Financial Inclusion Service

NHS Greater Glasgow and Clyde wish to commission the delivery of a financial inclusion service to support patients to maximise income, reduce household expenditure and debt to alleviate money worries. It is proposed that the service will be delivered weekly at Leverndale and Gartnavel Hospital Campus, co-located within Mental Health Acute and supporting approximately 48 referrals per quarter. The service will identify the clients’ financial needs and aim to maximise income by initiating or progressing relevant benefit applications, appealing benefit decisions, offering debt advice and support and seeking support with food and home energy as may be appropriate

What is included

ItemCategoryQuantity
1Health and social work servicesNot published
2Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,929 of 38,371 with a bid count)1.8 average (24,590 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer621 median · 2.6 average (47 of 62 with a bid count)1.3 average (49 of 62 with named award suppliers)Not published
Delivery region: UKM82982 median · 9.4 average (70 of 98 with a bid count)2.5 average (73 of 98 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Acute Financial Inclusion Services

Statusactive
Value£200,000

Mental Health Acute Financial Inclusion Service

Statusactive
Value£20,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04d5e6
Latest release ID016379-2025
Latest release timestampWed Apr 23 2025 08:16:19 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release4

Notice history

DateEventReference
23 Apr 2025award, contract016379-2025
24 Jan 2025tender002459-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "initiationType": "tender"
}
Complete JSON history (2 releases)
23 Apr 2025 · 016379-2025 · award, contract
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        "streetAddress": "1 Carlton Place"
      },
      "identifier": {
        "legalName": "Glasgow Sheriff Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "016379-2025-1",
      "title": "Acute Financial Inclusion Services",
      "value": {
        "amount": 200000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "016379-2025-1",
      "dateSigned": "2025-04-07T00:00:00+01:00"
    },
    {
      "id": "016379-2025-2",
      "title": "Mental Health Acute Financial Inclusion Service",
      "value": {
        "amount": 20000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "016379-2025-2",
      "dateSigned": "2025-04-07T00:00:00+01:00"
    }
  ],
  "description": "With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):\nCurrent Ratio (Liquidity Ratio)\n(Total current assets divided by total current liabilities)\nThe acceptable range for this financial ratio is:\n>0.99\nTenderers should be able to provide 2 years financial accounts when requested by NHSGGC\nWith reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):\nNet Profit Margin\n(Net profits divided by revenue x 100)\nThe acceptable range for this financial ratio is\n0 or higher\nTenderers should be able to provide 2 years financial accounts when requested by NHSGGC Please note: Organisations with Charitable Status are not required to provide a response to this question\nTechnical and Professional Ability\nWith reference to SPD question 4C.1.2 Tenderers are required to provide examples that demonstrate they have the relevant experience to deliver the service. Examples must be from within the last 3 years. You should use the attached template to provide 2 examples that demonstrates experience that is relevant to this procurement exercise. Your completed response should be no more than 2 pages of A4. The completed response should be uploaded to question 4C.1.2. This is pass/fail question. If examples are not provided, this will result in a fail. If the examples provided do not demonstrate the required level of experience, this will result in a fail.\nMinimum level(s) of standards required:\nWith reference to SPD question 4D.1, Bidders must evidence a regularly reviewed and documented policy for Health and Safety (H&S) management endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of\nyour operations and set out your company's responsibilities of health and safety management and compliance with legislation. This is a pass/fail question. Failure to evidence your policy will result in your tender being rejected. Failure to evidence a policy that meets the requirements will result in your tender being rejected.\nWith reference to SPD question 4D.1, Bidders should hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards\n(SC Ref:796921)",
  "initiationType": "tender"
}
24 Jan 2025 · 002459-2025 · tender
{
  "id": "002459-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-01-24T08:40:56Z",
  "ocid": "ocds-h6vhtk-04d5e6",
  "buyer": {
    "id": "GB-FTS-3524",
    "name": "NHS Greater Glasgow and Clyde"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000787482"
    }
  ],
  "tender": {
    "id": "GGC0899",
    "lots": [
      {
        "id": "1",
        "title": "Acute Financial Inclusion Services",
        "value": {
          "amount": 200000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "NHS Greater Glasgow and Clyde wish to develop an Acute Site Financial Inclusion Service Procurement Framework with external providers for the delivery of financial inclusion services to support patients to maximise income, reduce household expenditure and debt alleviate money worries. An Acute Site Financial Inclusion Service which will focus on addressing immediate financial issues to prevent or alleviate crisis and to work to mitigate the potential for these issues to negatively impact on the client’s health status. The services will not offer lengthy casework support on site but will identify the clients’ financial needs, put in place immediate financial support (such as access to relevant grants and hardship funds; eligibility for social security benefits; support with food and home energy and other needs as appropriate) and connect clients with appropriate sources of support in their local community to ensure ongoing issues are supported through to resolution.\nThe target population for the service will be patients; carers/ families; and NHSGGC staff. Consideration on how best to target groups who are most vulnerable, in discussion with NHSGGC, is required.",
        "contractPeriod": {
          "durationInDays": 1440
        }
      },
      {
        "id": "2",
        "title": "Mental Health Acute Financial Inclusion Service",
        "value": {
          "amount": 20000,
          "currency": "GBP"
        },
        "status": "active",
        "description": "NHS Greater Glasgow and Clyde wish to commission the delivery of a financial inclusion service to support patients to maximise income, reduce household expenditure and debt to alleviate money worries. It is proposed that the service will be delivered weekly at Leverndale and Gartnavel Hospital Campus, co-located within Mental Health Acute and supporting approximately 48 referrals per quarter. The service will identify the clients’ financial needs and aim to maximise income by initiating or progressing relevant benefit applications, appealing benefit decisions, offering debt advice and support and seeking support with food and home energy as may be appropriate",
        "contractPeriod": {
          "durationInDays": 360
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Glasgow Royal Infirmary and Queen Elizabeth University Hospitals"
        },
        "deliveryAddresses": [
          {
            "region": "UKM82"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Gartnavel Hospital Campus and Leverndale Hospital"
        },
        "deliveryAddresses": [
          {
            "region": "UKM82"
          },
          {
            "region": "UKM83"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Acute Financial Inclusion Services",
    "value": {
      "amount": 220000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "description": "NHS Greater Glasgow and Clyde wish to commission the delivery of a financial inclusion service to support patients to maximise income, reduce household expenditure and debt to alleviate money worries.",
    "tenderPeriod": {
      "endDate": "2025-02-24T12:00:00Z"
    },
    "communication": {
      "atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "reductionCriteria": "All information can be found within the tender documents published at\nhttps://www.publictendersscotland.publiccontractsscotland.gov.uk"
    },
    "procurementMethod": "open",
    "awardCriteriaDetails": "See Service Specification provided at\nhttps://www.publictendersscotland.publiccontractsscotland.gov.uk\nAll of the above mandatory requirements must be met in order to deliver Acute Financial Inclusion Services. NHSGGC wish to support the development of financial inclusion organisations to meet these requirements and invites tenders from organisations who may require further training/ support to fulfil some requirements but can demonstrate the criteria in Section 1 as a minimum.",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-3524",
      "name": "NHS Greater Glasgow and Clyde",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G4 0SF",
        "countryName": "United Kingdom",
        "streetAddress": "Procurement Department, Glasgow Royal Infirmary, 84 Castle Street"
      },
      "details": {
        "url": "http://www.nhsggc.scot/about-us/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Greater Glasgow and Clyde"
      },
      "contactPoint": {
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "name": "Brian Roach",
        "email": "Brian.Roach2@nhs.scot"
      }
    },
    {
      "id": "GB-FTS-2553",
      "name": "Glasgow Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Glasgow",
        "postalCode": "G5 9DA",
        "countryName": "United Kingdom",
        "streetAddress": "1 Carlton Place"
      },
      "identifier": {
        "legalName": "Glasgow Sheriff Court"
      }
    }
  ],
  "language": "en",
  "description": "With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):\nCurrent Ratio (Liquidity Ratio)\n(Total current assets divided by total current liabilities)\nThe acceptable range for this financial ratio is:\n>0.99\nTenderers should be able to provide 2 years financial accounts when requested by NHSGGC\nWith reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):\nNet Profit Margin\n(Net profits divided by revenue x 100)\nThe acceptable range for this financial ratio is\n0 or higher\nTenderers should be able to provide 2 years financial accounts when requested by NHSGGC Please note: Organisations with Charitable Status are not required to provide a response to this question\nTechnical and Professional Ability\nWith reference to SPD question 4C.1.2 Tenderers are required to provide examples that demonstrate they have the relevant experience to deliver the service. Examples must be from within the last 3 years. You should use the attached template to provide 2 examples that demonstrates experience that is relevant to this procurement exercise. Your completed response should be no more than 2 pages of A4. The completed response should be uploaded to question 4C.1.2. This is pass/fail question. If examples are not provided, this will result in a fail. If the examples provided do not demonstrate the required level of experience, this will result in a fail.\nMinimum level(s) of standards required:\nWith reference to SPD question 4D.1, Bidders must evidence a regularly reviewed and documented policy for Health and Safety (H&S) management endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of\nyour operations and set out your company's responsibilities of health and safety management and compliance with legislation. This is a pass/fail question. Failure to evidence your policy will result in your tender being rejected. Failure to evidence a policy that meets the requirements will result in your tender being rejected.\nWith reference to SPD question 4D.1, Bidders should hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 27915. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\n(SC Ref:787482)",
  "initiationType": "tender"
}