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A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)

Pension services
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Norfolk County Council: "A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNorfolk County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Norfolk County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Norfolk County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.3Bids / Report
16.7% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 20 active published awards; 18 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorfolk County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSFramework
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published6 Jun 2022, 11:05 BST
Last source update6 Jun 2022, 11:05 BST
Recurring procurementNot published
ClassificationPension services
Delivery area
UK
OCIDocds-h6vhtk-02df1d
What is being bought
Norfolk County Council, on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), The Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund), South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund) and London Borough of Hackney (the 'Founding Authorities') has let a multi-lot, multi-provider framework agreement for the provision of Pensions Administration Operational Support Services.
What changed
From the official release history
  1. Status changed to complete
    6 Jun 2022, 11:05 BST
  2. Official notice release published
    6 Jun 2022, 11:05 BST
  3. Submission deadline changed to published date
    6 Jun 2022, 11:05 BST
  4. Status changed to active
    6 Dec 2021, 16:12 GMT
  5. Official notice release published
    6 Dec 2021, 16:12 GMT
  6. Submission deadline changed to 31 Jan 2022, 14:00 GMT
    6 Dec 2021, 16:12 GMT
  7. Buyer information updated
    6 Dec 2021, 16:12 GMT
  8. Status changed to published status
    9 Sept 2021, 17:24 BST
  9. Official notice release published
    9 Sept 2021, 17:24 BST
  10. Status changed to planned
    9 Sept 2021, 16:53 BST
  11. Official notice release published
    9 Sept 2021, 16:53 BST
  12. Buyer information updated
    9 Sept 2021, 16:53 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Pensions Administration Operational Services
    cancelled
    Published valueNot published
    Provision of operational administration services to LGPS Pensions Administrators across a range of Pension Administration work areas, including but not limited to: • Data Interrogation and rectification, to include the following aspects: o Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps with required resolution activities o Undertake rectification and remedial data cleansing activities o Support Funds with data readiness for upcoming projects involving data cleansing activities e.g. McCloud, Pension Dashboards, GMP related projects (e.g. rectification and equalisation) etc. • Pension Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfers, Pensions, Administration System implementation support • Temporary/Ad-hoc general Pensions Administration support including but not limited to: o Pensioner payroll services o Benefit Calculations and Member Processing o Interim staffing support e.g. Pensions Manager o Employer led LGPS consolidation o member transfer exercises o production of member savings statements Additional information: Please note there is no guarantee of business. The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Provision of Specialist Pensions Communications and Engagement Services
    cancelled
    Published valueNot published
    Provide specialist support to design, develop and deliver effective LGPS multi-channel communications and engagement strategies, including but not limited to; • Successful targeted member education and engagement programmes • Brand development and advice • Measuring the effectiveness and success of engagement, service delivery, user experience and outcomes • Content and design advice and delivery including use of appropriate language (e.g. Plain English) and compliance with accessibility requirements and standards Additional information: Please note there is no guarantee of business. The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    6 Jun 2022, 11:05 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 19 Apr 2022, 00:00 BST · Not published
  5. Contract active
    Signed 19 Apr 2022, 00:00 BST · Not published
Commercial outcome and competition
Awards
Aon Solutions UK Ltd, Barnett Waddingham LLP, Capita Pension Solutions Ltd, EQ Paymaster, Heywood Ltd, Hymans Robertson LLP, Independent Transition Management Ltd, Intellica Ltd, Isio, Mercer Ltd
Not published · Not published · active
Acuity Business Solutions, Aon Solutions UK Ltd, Barnett Waddingham LLP, Capital Pension Solutions Ltd, Clay10 Creative Ltd, Design Consulting Ltd T/A Landscape, EQ Paymaster, Isio, MakingGiants Ltd, Mercer Ltd
Not published · Not published · active
Contracts
Pensions Administration Operational Services
Not published · signed 19 Apr 2022, 00:00 BST · active
Specialist Pensions Communications and Engagement Services
Not published · signed 19 Apr 2022, 00:00 BST · active
Bid statistics
bids: 10 (lot 1)
electronicBids: 10 (lot 1)
highestValidBidValue: 2 (lot 1)
lowestValidBidValue: 1 (lot 1)
smeBids: 3 (lot 1)
bids: 11 (lot 2)
electronicBids: 11 (lot 2)
highestValidBidValue: 2 (lot 2)
lowestValidBidValue: 1 (lot 2)
smeBids: 5 (lot 2)
Buyer and organisations in this procedure

Norfolk County Council

Contracting authority GB-FTS-2437
View buyer profile
  • Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)
    buyer

  • City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund)
    buyer

    Wolverhampton, UKG39, WV1 1XP
  • London Borough of Hackney
    buyer

    Hackney, UKI41, NE33 9ER
  • Norfolk County Council
    buyer

    Martineau Lane, NORWICH, UKH15, NR12DH
    +44 1603224320
  • South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund)
    buyer

    South Shields, UKC22, NE33 9ER
  • Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)
    buyer

    Droylsden, UKD3, M43 6SF
  • The Environment Agency (as Administering Authority of the Environment Agency Pension Fund)
    buyer

    Darlington, UKC13, DL1 1AX
  • Acuity Business Solutions
    supplier

    Exeter, UKK
  • Aon Solutions UK Ltd
    supplier

    Bristol, UKI
  • Aon Solutions UK Ltd
    supplier

    London, UKI
  • Barnett Waddingham LLP
    supplier

    Longbridge, UKG
  • Capita Pension Solutions Ltd
    supplier

    London, UKI
  • Capital Pension Solutions Ltd
    supplier

    London, UKI
  • Clay10 Creative Ltd
    supplier

    Hessle, UKE12
  • Design Consulting Ltd T/A Landscape
    supplier

    London, UKI
  • EQ Paymaster
    supplier

    Crawley, UKJ2
  • Heywood Ltd
    supplier

    Altrincham, UKD3
  • Hymans Robertson LLP
    supplier

    Glasgow, UKM82
  • Independent Transition Management Ltd
    supplier

    London, UKI
  • Intellica Ltd
    supplier

    Liverpool, UKD
  • Isio
    supplier

    Manchester, UKD33
  • MakingGiants Ltd
    supplier

    London, UKI
  • Mercer Ltd
    supplier

    London, UKI
  • Norfolk County Council
    reviewBody

    Norwich
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published