Official UK procurement notice
715928488 - Provision of Mediation Services to the Armed Forces and MOD Civil Servants
Authority: Ministry of Defence (Central government)
What is being bought
Published requirement descriptionProvision of Mediation Services to the Armed Forces and MOD Civil Servants. A 2 year contract with potential for 2 plus 1 year option years.
- How the procedure runs: Down selection of Expresions of Interest to be Invited to Tender
CPV: Arbitration and conciliation services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- every call-off is a further competition among the appointed suppliers
- Framework period
- 2 yrs · up to 4 yrs from 1 Apr 2027
Published description of the framework
715928488 – Provision of Mediation Services to the Armed Forces and MOD Civil Servants
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£400,000
- Economic & financial standing
As per PSQ
- Technical & professional ability
As per PSQ
- Condition of participationshortlisting
Selection criteria within PSQ
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (1)
- Award Evaluation Criteria: 100%
Published award criteria (1)
- Award Evaluation Criteria: 60/40
- Economic & financial standing
As per PSQ
- Technical & professional ability
As per PSQ
- Condition of participationshortlisting
Selection criteria within PSQ
- “715928488 - Provision of Mediation Services to the Armed Forces and…” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.
Competition analysis · published record, not a forecast of who will bid
How Ministry of Defence buys Management-related services (CPV 7942), and who usually turns up
Ministry of Defence’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Management-related services (CPV 7942) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
No small-firm winners recorded among this authority’s published awards in this sample.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Greater London (authority’s region).
A local branch does not count if the registered address is elsewhere.
No winner locations published for this authority. Local means a registered address in Greater London.
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How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 50 days of the bid deadline.
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How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
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How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid0% / 7%
2–350% / 9%
4–633% / 14%
7+17% / 70%
How did awards compare with estimates?
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Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
On a framework or DPS, prices are agreed when work is called off.
Past prices are a guide, not a bid price.
Not comparable on a framework or DPS. The notice sets up a supplier panel and a ceiling value; what the work actually costs is agreed later, on each call-off or mini-competition, and those publish as contract notices of their own. The award-vs-estimate record of this market therefore sits on the call-offs; this page shows it on the contracts, not on the panel that frames them.
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
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What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7942Published estimate£400k
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How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid6%
2–381%
4–610%
7+3%
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Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Match |
|---|---|---|---|---|
| Conflict Management Plus LimitedEarlier contract | Mediation Services for Armed Forces Personnel & MOD Civilian Staffended Nov 2024 | Provision of mediation services to the Armed Forces and MOD Civil Servants | — | 57% match |
| Capita Business Services LtdWorked for this buyer | Recruitment Services for the Armynotice published May 2025 | — | — | 72% match |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £202k3 awards in 36m · last 3 months ago | None on file | at estimate n=1 | |
| £3.1bn49 awards in 36m · last this month | 20 live · £6.0bn iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=14 | |
| £892k16 awards in 36m · last this month | 8 live · £602k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
Forsters LLPLarge | £243k2 awards in 36m · last 2 months ago | 1 live · £143k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
| £166k3 awards in 36m · last 11 months ago | 2 live · £166k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the match score are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
41% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
41% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (41% title match), the holder is not guaranteed to re-bid
Mediation Services for Armed Forces Personnel & MOD Civilian Staff — held by Conflict Management Plus Limited; the published contract ends 18 Nov 2024.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open admission
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 24 Aug 2026, 14:27 BST
- Last source update
- 2 Oct 2026, 16:57 BST
- Award evaluation window
- Submission end – 26 Feb 2027
- FTS notice number
2026/S 000-093547- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06eaa9Find a Tender- Contract terms summary
Monthly in arrears
- How it runs
Down selection of Expresions of Interest to be Invited to Tender
- Risks
KPIs with Statement of Requirement
How to participate & submission route
Official notice- Requests to participate (first stage)
- 2 Nov 2026, 23:59 GMT
- Appointment period ends
- 2 Nov 2026, 23:59 GMT
- Clarification deadline
- 9 Oct 2026, 23:59 BST
- Electronic submission
- Not allowed
- Accepted languages
- en
Electronic Tenders required to be submitted but only after formal ITT has been issued.
Timeline
24 Aug 2026 → 1 Apr 2027 · 8 dates- Planning notice published57 days ago24 Aug 2026, 14:27 BST
- Market engagement42 days ago7 Sept 2026, 23:59 BST
The MOD is holding a Pre-Engagement Day for this service on Thursday 10 Sept 2026 at 10:00am - 4:00pm it will be facilitated by a Teams meeting. The first hour or two will be used for a PowerPoint presentation and a Q&A session. The remaining time is for any bilateral sessions that Suppliers may request.
The service is for The MOD requires a supplier to provide a call-off contract for mediation services available across the Whole Force, covering Armed Forces personnel and MOD Civil Servants. The service will support the early and informal resolution of workplace conflict, grievances and complaints, including bullying, harassment, discrimination, and victimisation-related matters where mediation is appropriate.
The requirement includes:
- Provision of workplace mediation and conflict resolution services, including support for UK-based and overseas personnel where required.
- Delivery of mediation through suitable channels, including face-to-face, MS Teams or telephone, depending on circumstances and operational need.
- Access to suitably qualified and experienced mediators able to manage sensitive, complex, and hierarchical workplace disputes.
- Training for new in-house MOD mediators to strengthen internal mediation capability across Defence.
- Continuing Professional Development for existing MOD mediators to maintain professional standards, confidence, and capability.
- Potential support for specific training outcomes, including train-the-trainer style activity where required.
- A flexible call-off model, with services commissioned and paid for by the MOD organisation requesting the intervention or training.
The contract will support MOD policy commitments to resolve issues at the earliest appropriate stage, reduce escalation into formal complaints where possible, and improve workplace relationships, morale, efficiency, and service quality.
Interested Suppliers should attend this Teams meeting and advise: [email protected] and [email protected] by 12 noon on Monday 7 Sept 2026.
The intention is for this to be procured through the Competitive Flexible Procedure under the Defence Procurement Act 2023 and a UK4 Notice and Procurement Specific Questionnaire and Draft ITT will be issued by 1st Oct 2026.
While the attendance at the Pre-Engagement Teams meeting is not a condition of involvement, potential Suppliers and Sub-contractors are strongly encouraged to attend.
Suppliers desirous of a bilateral meeting are requested to highlight this with there response of intention to attend the Pre-Engagement Day.
- Next notice expected18 days ago1 Oct 2026, 23:59 BST
- Tender notice published17 days ago2 Oct 2026, 16:57 BST
- Clarification questions by10 days ago9 Oct 2026, 23:59 BST
- Today20 Oct 2026
- Admission / appointment period endsin 14 days · period end, not a bid countdown2 Nov 2026, 23:59 GMT
- Award decision expected byin 130 days26 Feb 2027, 23:59 GMT
- Contract startsin 163 days1 Apr 2027, 00:00 BST
Notice history
5 events · 2 releases on Find a Tender · since 24 Aug 2026- Preliminary market engagement notice published24 Aug 2026, 14:27 BSTUK2
- Tender notice published2 Oct 2026, 16:57 BSTUK4
- Published value updated to £400,0002 Oct 2026, 16:57 BSTwas £800,000
- Status changed to active2 Oct 2026, 16:57 BST
- Procurement method changed2 Oct 2026, 16:57 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: The Procurement Specific Questionnaire and draft ITT will be issued follwoed by Invitation to Tender to down selected suppliers will be issued through the Defence Sourcing Portal (DSP).
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender