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Find a TenderAwarded without competitionContract details notice
Published 5 Nov 2025, 15:47 GMT

Official UK procurement notice

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5

Official notice

Authority: Submarine Delivery Agency (Central government)

Direct award
Sectors: Business Services & Consultancy (79) Delivery: Delivery location not published
Awarded value£2,691,641published award · exc. VAT
Awarded 10 Nov 2025no call for competition
Awarded to Devonport Royal Dockyard Ltd

What is being bought

Published requirement description

PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE

DEVONPORT. The Contractor is required to provide a comprehensive

range of Reception Centre Services to permanent Authority staff,

contractors and visitors to

the Naval Base at Devonport. As the initial point of contact for those

visiting the Naval Base, the Contractor shall ensure that services are

delivered

to a high quality, professional standard, as appropriate to a military

establishment to ensure that the reputation of the Naval Base is

enhanced.

Footnote.

The contract came into force on the 01st of June 2025.

Dates within this notice are retrospective to allow for late publication of this notice.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
79992000 Reception services

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
5 Nov 2025, 15:47 GMT
Last source update
15 Dec 2025, 15:43 GMT
FTS notice number
2025/S 000-083011
Latest notice
Contract details notice (UK7)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05db32 Find a Tender
Why no open competition
Additional Repeat Extension Partial Replacement
Published justification

The Reception Centre Service is critical to base operational outputs.

A failed competition in 2023 resulted in the previous contract being extended to May 2024 to allow for parallel single-source negotiations with the incumbent DRDL.

Review and risk notes
Risks

n/a

How it was run

Official notice
Submission deadline
—

Timeline

20 Nov 2025 → 15 Dec 2025 · 2 dates
  1. Standstill ends330 days ago
    20 Nov 2025, 23:59 GMT
  2. Notice published306 days ago
    15 Dec 2025, 15:43 GMT

Notice history

4 events · 3 releases on Find a Tender · since 5 Nov 2025
  1. Transparency notice published
    5 Nov 2025, 15:47 GMT
    UK5
  2. Contract award notice published
    11 Nov 2025, 12:50 GMT
    UK6
  3. Contract signature expected
    21 Nov 2025, 23:59 GMT
    scheduled
  4. Contract details notice published
    15 Dec 2025, 15:43 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,691,6411 award exc. VAT
Contracts signed 1latest 21 Nov 2025
Awarded toValueDateStatus
Devonport Royal Dockyard Ltd712533450 -PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK524 Nov 2025 – 31 Mar 2028 · up to 28 Feb 2030Extensions: Additional Years · Options: Option years 4&5£2,691,64110 Nov 2025Awarded

Contracts

  • 712533450 -PROVISION OF RECEPTION CENTRE SERVICES AT HM NAVAL BASE DEVONPORT - UK5 · Devonport Royal Dockyard Ltd

    Signed
    21 Nov 2025
    Value
    £2,691,641
    Period
    16 Dec 2025 – 31 Mar 2028 · up to 28 Feb 2030 with extensions
    Status
    active
    Extensions
    Additional Years
    Options
    Option years 4&5
    4 agreed KPIs: Hours of Operation · Customer Satisfaction Process · Reception Centre Environment …
    • Hours of Operation
    • Customer Satisfaction Process
    • Reception Centre Environment
    • Naval Base Security Access Passes

Contracting authority & participating public bodies

Submarine Delivery Agency

Contracting authorityPublic authority - central government GB-PPON: PBHX-4625-LVPD Devonport, Plymouth, South West, PL2 2BGContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender