Official UK procurement notice
409 - Welfare Benefits, Information and Debt Advice Services
Authority: Wigan Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionWigan Council wishes to establish a contract for the provision of welfare benefit, information and debt advice services across the borough. The contract will be for a period of 3 years with two separate 12-month contract extensions. Therefore, potentially a 5-year contract term (if extension clause exercised).
The service will commence on 1st April 2024 and the successful bidder will be required to provide advice and support to residents aimed at maximising income and reducing debt and homelessness. The services should be easily accessible across the borough and deliver positive outcomes including increased income for the council and a reduction in demand for public services.
The service is required to support our Deal 2030 priorities and address issues linked to the cost-of-living crisis and any future economic challenges. It should provide independent and impartial advice that is efficient and effective in preventing and reducing the problems faced by residents in relation to, but not limited to:
- benefits
- debt
- employment
- health and social care
- housing
- immigration
CPV: Financial and insurance services
The lotProcurement structure
single lot · no lot value publishedLot #1This procurement followed the FTS Open Tender procedureAwardedRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (1)
- Cost: 50
Published award criteria (1)
- Cost: 50
- Price carries 50 of 50 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Sept 2023, 11:03 BST
- Last source update
- 26 Jan 2024, 12:52 GMT
- Award evaluation window
- 10 Nov 2023 – …
- Authority reference
DN690850- FTS notice number
2024/S 000-002732- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0402efFind a Tender
How it was run
Official notice- Submission deadline
- 10 Nov 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 10 Nov 2023, 12:00 GMT
Timeline
10 Nov 2023 → 1 Apr 2024 · 4 dates- Submission deadline10 Nov 2023, 12:00 GMT
- Bids opened10 Nov 2023, 12:00 GMT
- Notice published26 Jan 2024, 12:52 GMT
- Contract starts1 Apr 2024, 00:00 BST
Notice history
2 events · 2 releases on Find a Tender · since 26 Jan 2024- Status changed to complete26 Jan 2024, 12:52 GMT
- Buyer details updated26 Jan 2024, 12:52 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Citizens Advice Service in the BoroughSME | £2,250,000 † | — | Awarded |
Contracts
409 - Welfare Benefits, Information and Debt Advice Services · Citizens Advice Service in the BoroughSME
- Signed
- 26 Jan 2024
- Value
- £2,250,000
- Period
- … – 31 Mar 2029
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 0 electronic | 1 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Citizens Advice Service in the BoroughAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.