2831146 · UK public procurement notice

Official notice

Authority: The Secretary of State for the Home Office (Central government)

Framework agreementServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: UK

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Awarded 8 May 2024no call for competition

What is being bought

Published requirement description

UKVI which is one of the operational commands at the Home Office has a contract for Assisted Digital Services.

CPV: Data services · IT services: consulting, software development, Internet and support

How this framework works

From the published notice

Bids received: 2 bids received · 1 suppliers appointed

The lotProcurement structure

single lot · no lot value published

Lot #1Assisted Digital Support Services for UKVI applicants in the UKAwarded

Assisted Digital Support Services for UKVI applicants in the UK. The Authority has an obligation to provide an Assisted Digital service that ensures its online services are accessible to everyone. Applicants must still be able to apply for a visa, whether they are online or not. As UKVI digitises more products and services, it is acknowledged that this process may exclude customers that are not online and that these customers will need support to ensure that the services remain accessible to them. Additional information: Price is not the only award criteria and all criteria is stated in the procurement documents.

Delivery: UK

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 12 Jul 2024, 16:55 BST
Last source update: 12 Jul 2024, 16:55 BST
FTS notice number: 2024/S 000-021538
Classification (CPV): Data servicesIT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-047d2e Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The competition was Invitation only using a DPS filter option. CCS owned DPS RM6209

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 1admitted to the panel · see the list ↓

Bids received 2

Contracts signed 1latest 8 May 2024

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Assisted Digital Support Service
Signed
8 May 2024
Value
—
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
2bids	—	—	£2,831,146 – £3,031,000

Contracting authority & participating public bodies

The Secretary of State for the Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsPublic order and safety 2 Marsham Street, London, UK, SW1P 4DFContact email

Dispute resolution & review bodies

The Home OfficeMediation bodyReview body London

Framework contractors & participating bidders

1 commercial party on the notice

We Are Digital LtdFramework contractor Friars House, Manor House Drive, Coventry, UK, CV1 2TEContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.