Find a TenderAwardedContract award notice
Published 8 Jan 2026, 16:35 GMT

Official UK procurement notice

25067 Supervised Family Time

Official notice

Authority: Cambridgeshire County Council (Local council)

Framework agreementServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£1,500,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 18 Jun 2026awarded 14 Sept 2026
Award (standstill) to ACORN 2 OAK SUPPORT SERVICES LTD +8 more9 awards
Framework period 3 yrsends 20 Sept 2029 · up to 2 Aug 2031 with extensions · starts 21 Sept 2026

What is being bought

Published requirement description

Cambridgeshire County Council requires providers of Supervised Family Time, located in the Eastern Region, and across the Country, to support the Council to meet their statutory duty to ensure children enjoy time with family.

This is to supplement the Council's own in house supervised family time service who cannot meet the current demand due to volume or when children live a distance from Cambridgeshire.

Note that the total estimated value of the framework is £1,500,000. There is no guarantee of the actual spend through the framework

CPV: Health and social work services

How this framework works

From the published notice
Type
Closed framework
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
17 bids received · 9 suppliers appointed
Framework period
3 yrs · up to 4 yrs 10 mo from 21 Sept 2026
Published description of the framework

The framework will be divided into two tiers. To get a place in tier 1 of the framework, bidders must meet the minimum requirements and submit prices within the tier 1 ceiling rates (see tender documents for information on minimum requirements and ceiling rates).

Bidders that meet the minimum requirements, but do not submit prices within the tier 1 ceiling rates, will be awarded a place in tier 2 of the framework. Providers in tier 1 will be prioritised in further competitions for individual referrals.

In accordance with the flexibility allowed for light touch services. providers may be added to a framework agreement during its term via an open competitive process. Providers already awarded a place on the framework will not be required to re-apply.

See tender documents for more information on call-off procedures and the referral process.

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,500,000
Contract period: 21 Sept 2026 – 20 Sept 2029 (3 yrs) · up to 2 Aug 2031 with extensionsValue: £1,500,000 exc. VAT · £1,800,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: Optional extension of 24 months. Whether the extension option is used depends on availability of funding, needs/requirements review and contract performance.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: See tender documents for weighting of sub-criteria. Prices will be assessed as part of the procurement process. To get onto Tier 1 of the framework, bidders must submit a price within the ceiling set out in the tender documents.
What this means for your bid
  • “25067 Supervised Family Time” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
8 Jan 2026, 16:35 GMT
Last source update
15 Sept 2026, 16:10 BST
Award evaluation window
Submission end – 10 Aug 2026
Authority reference
25067
FTS notice number
2026/S 000-044564
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-060233 Find a Tender
Review and risk notes
Risks

It is anticipated, that during the life of this framework, the Local Government Reform (LGR) process will commence and/or progress potentially impacting this contract. Impacts may include, but are not limited to, modifications such as a novation of the legal entity you currently contract with, increases and/or decreases in the value/volume of services required due to the change in size/scope of the Contracting Authority, and/or changes to the scope of the nature of services required. Although any contract scope changes should broadly relate to the nature of the existing scope, new services of a related nature may be required that were not previously included.

The scale and exact timing of the changes are unknown at this point, but it is known that LGR will impact Cambridgeshire County Council. All suppliers who work with the Authority need to be aware and where possible, work with the Authority to adapt to any

changes/modifications as required to ensure smooth transition and continuity of services.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
18 Jun 2026, 12:00 BST
Clarification deadline
8 Jun 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Opportunities/Index ↗

  1. Follow the above link
  2. Search "25067 Supervised Family Time"
  3. Register interest in this opportunity
  4. View tender documents and complete "Open Procedure Questionnaire"
  5. Submit response

Timeline

8 Jan 2026 → 25 Sept 2026 · 11 dates
  1. Planning notice published291 days ago
    8 Jan 2026, 16:35 GMT
  2. Market engagement247 days ago
    20 Feb 2026, 23:59 GMT

    Cambridgeshire County Council are inviting potential providers to join one of two online market engagement events on:

    • 10th February 2026, 15:00-16:00
    • 23rd February 2026, 11:00-12:00

    During the events we will outline the upcoming opportunity to join a framework to provide Supervised Family Time on behalf of the Council. We will share information about the services required, current demand, and an overview of the procurement process and timelines.

    To join, email [email protected] with the following information:

    • Name(s) and role(s) of the attendee(s)
    • The date of the event that you would like to attend

    We are also inviting potential providers to complete a short questionnaire to help us gather information about the services available in the market ahead of the planned procurement:

    forms.office.com/e/5WfTyUg8zb ↗

  3. Next notice expected221 days ago
    18 Mar 2026, 23:59 GMT
  4. Tender notice published165 days ago
    14 May 2026, 16:33 BST
  5. Clarification questions by139 days ago
    8 Jun 2026, 23:59 BST
  6. Admission / appointment period ends130 days ago · period end, not a bid countdown
    18 Jun 2026, 12:00 BST
  7. Award decision expected by76 days ago
    10 Aug 2026, 23:59 BST
  8. Assessment summaries sent41 days ago
    15 Sept 2026, 00:00 BST
  9. Latest notice published41 days ago
    15 Sept 2026, 16:10 BST
  10. Contract starts35 days ago
    21 Sept 2026, 00:00 BST
  11. Standstill ends30 days ago
    25 Sept 2026, 23:59 BST

Notice history

9 events · 3 releases on Find a Tender · since 8 Jan 2026
  1. Preliminary market engagement notice published
    8 Jan 2026, 16:35 GMT
    UK2
  2. Tender notice published
    14 May 2026, 16:33 BST
    UK4
  3. Published value published: £1,500,000
    14 May 2026, 16:33 BST
  4. Status changed to active
    14 May 2026, 16:33 BST
  5. Procurement method changed
    14 May 2026, 16:33 BST
  6. Deadline published: 18 Jun 2026, 12:00 BST
    14 May 2026, 16:33 BST
  7. Contract award notice published
    15 Sept 2026, 16:10 BST
    UK6
  8. Status changed to complete
    15 Sept 2026, 16:10 BST
  9. Contract signature expected
    28 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

£1,500,000 is the framework's published maximum, restated by the publisher on 9 award rows. It is one ceiling, not 9 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
ACORN 2 OAK SUPPORT SERVICES LTD1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
AG Family Support LtdSME1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
BALANCED FAMILY CENTRE LTD1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
BDP SOCIAL CARE LTD1 Oct 2026 – 20 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
Children's LinksSMEVCSE1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
EAGLES WINGS24 LTD1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
FAMILY ENGAGE UK LIMITED1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
GRACEINGLIVES LTD1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill
NurtureCare Limited1 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2031Extensions: One optional extension of 24 months after the initial framework period. The Authority will review the framework and make a decision on whether to extend based factors such as (not an exhaustive list) how well the framework is meeting need, how much demand is met by the in-house service, and cost.ceiling above14 Sept 2026standstill to 25 Sept 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
17final-stage tenders · 19 at stage one173—

Contracting authority & participating public bodies

Cambridgeshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJVB-3262-VGVJ New Shire Hall Emery Crescent Enterprise Campus,, Alconbury Weald, Huntingdon, East of England, PE28 4YEContact email

Framework contractors & participating bidders

9 commercial parties on the notice
  • ACORN 2 OAK SUPPORT SERVICES LTDFramework contractorGB-COH: 14286679GB-PPON: PMQL-6194-RTCW 66 Rana Drive, Braintree, East of England, CM7 2TDContact email
  • AG FAMILY SUPPORT LTD.Framework contractorGB-COH: 09678439GB-PPON: PNCL-8336-LRTP 40a Keymer Road, Hassocks, South East, BN6 8APContact email
  • BALANCED FAMILY CENTRE LTDFramework contractorGB-COH: 16332508GB-PPON: PJPJ-1648-VQCP 5 Crummock Avenue, Nuneaton, West Midlands, CV11 6UGContact email
  • BDP SOCIAL CARE LTDFramework contractorGB-COH: 08657840GB-PPON: PLBV-8679-XBNZ Fenland House, March, East of England, PE15 0AXContact email
  • CHILDREN'S LINKSFramework contractorGB-COH: 03484661GB-PPON: PXHJ-8482-XRPR 7 Bull Ring, Horncastle, East Midlands, LN9 5HXContact email
  • EAGLES WINGS24 LTDFramework contractorGB-COH: 14782825GB-PPON: PGBW-7164-WNXT 47 Furzedown, Stevenage, East of England, SG2 9ELContact email
  • FAMILY ENGAGE UK LIMITEDFramework contractorGB-COH: 16268332GB-PPON: PGYL-3115-HCVG 128 City Road, London, London, EC1V 2NXContact email
  • GRACEINGLIVES LTDFramework contractorGB-COH: 12440091GB-PPON: PMJN-7956-VHRL 4 Goodman Crescent, Croydon, London, CR0 2NDContact email
  • NURTURECARE LIMITEDFramework contractorGB-COH: 08619371GB-PPON: PVWV-7381-NTLG Unit 3 Park Lane Business Centre, Nottingham, East Midlands, NG6 0DWContact email

Official documents & specifications (11)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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