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Published 1 Apr 2025, 09:29 BST

Official UK procurement notice

24091 Cambridgeshire County Council Community Navigators

Official notice

Authority: Cambridgeshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableAccelerated
Sectors: Health & Social Care (85) Delivery: East of England (UKH12)
Published estimate£1,062,000≈ £531k / year · £1,274,000 inc. VAT
Submissions closed 6 May 2025awarded 30 Jul 2025
Awarded to Making Space
Contract term 2 yrsends 30 Sept 2027 · up to 30 Sept 2028 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

The Care Act places a duty on local authorities to identify people in their area who might have support needs that are not being met and to ensure that services are available to prevent their care needs from becoming more serious, or delay the impact of their needs and ensure adults requiring support get the information and advice they need to make good decisions about care and support.

To meet the requirements stated above Cambridgeshire County Council invited tenders for a Community Navigator Service which contributes to Cambridgeshire County Council's delivery of universal services and early intervention and is an element of our demand management arrangements. The service is designed to support people to maintain independence in their own homes and communities therefore reducing the demand on statutory services.

  • The authority expects to re-tender this requirement around 31 Mar 2027, 23:59 BST.
  • No preliminary market engagement: Market engagement carried out before 24 Feb 2025 however a soft market test was published on Contracts Finder. https://www.contractsfinder.service.gov.uk/Notice/fe4ef976-87fa-4293-a816-85e19cb659b0

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£1,062,000
Contract period: 1 Oct 2025 – 30 Sept 2027 (2 yrs) · up to 30 Sept 2028 with extensionsValue: £1,062,000 exc. VAT · £1,274,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: 1 x 12 month extensions available. The Council at it's sole discretion may extend the contract with 3 month's notice. If the council does not wish to extend the agreement beyond its initial term then it will expire.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Conditions of Participation are set out in appendix 1 of the ITT document.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 50%Social value: 5%
Published sub-criteria (3)
  • Quality Assessment: 45%
  • Price: 50%
  • Social Value: 5%
Published award criteria (3)
  • Quality Assessment: This section requires a minimum score of 50% of the available marks for the quality assessment. Providers who do not achieve this will be eliminated from the procurement process and their price will not be evaluated.
  • Social Value
  • Price
Conditions of participation1
  • Economic & financial standing

    Conditions of Participation are set out in appendix 1 of the ITT document.

What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 31 Mar 2027
First published
1 Apr 2025, 09:29 BST
Last source update
19 Nov 2025, 10:08 GMT
Award evaluation window
Submission end – 17 Jun 2025
Authority reference
24091
FTS notice number
2025/S 000-012135
Accelerated
Light touch contract
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
East of England (UKH12)
Official registry OCID
ocds-h6vhtk-04fb06 Find a Tender
Contract terms summary

Please refer to the 'Price and Payment Details' section of the tender questionnaire.

Review and risk notes
Risks

Cambridgeshire County Council is subject to the English Devolution White Paper which will lead to local government re-organisation potentially during the term of this contract. This risk is defined as a known unknown risk as we do not yet understand the implications of that potential re-organisation.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
6 May 2025, 12:00 BST
Clarification deadline
28 Apr 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Supplier/Advert/View ↗

Timeline

1 Apr 2025 → 19 Nov 2025 · 8 dates
  1. Tender notice published
    1 Apr 2025, 09:29 BST
  2. Clarification questions by
    28 Apr 2025, 23:59 BST
  3. Submission deadline
    6 May 2025, 12:00 BST
  4. Award decision expected by
    17 Jun 2025, 23:59 BST
  5. Assessment summaries sent
    30 Jul 2025, 00:00 BST
  6. Standstill ends
    12 Aug 2025, 23:59 BST
  7. Contract starts386 days ago
    1 Oct 2025, 00:00 BST
  8. Latest notice published337 days ago
    19 Nov 2025, 10:08 GMT

Notice history

7 events · 4 releases on Find a Tender · since 1 Apr 2025
  1. Tender notice published
    1 Apr 2025, 09:29 BST
    UK4
  2. Tender notice published
    25 Apr 2025, 15:01 BST
    UK4
  3. Deadline moved to 6 May 2025, 12:00 BST
    25 Apr 2025, 15:01 BST
    +1 days · was 5 May 2025, 12:00 BST
  4. Contract award notice published
    31 Jul 2025, 09:07 BST
    UK6
  5. Status changed to complete
    31 Jul 2025, 09:07 BST
  6. Contract signature expected
    13 Aug 2025, 23:59 BST
    scheduled
  7. Contract details notice published
    19 Nov 2025, 10:08 GMT
    UK7
Published amendments (1)

Submission deadline extended by 1 day to avoid bank holiday.

Routine re-releases (4)
  • 2025-04: 1 release · 1 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,062,0001 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 6 Nov 2025
Awarded toValueDateStatus
Making Space1 Oct 2025 – 30 Sept 2027 · up to 30 Sept 2028Extensions: 1 x 12 month extension may be used subject to agreement from both parties.£1,062,00030 Jul 2025Awarded

Contracts

  • 24091 Cambridgeshire County Council Community Navigators · Making Space

    Signed
    6 Nov 2025
    Value
    £1,062,000
    Period
    6 Nov 2025 – 30 Sept 2027 · up to 30 Sept 2028 with extensions
    Status
    active
    Extensions
    1 x 12 month extension may be used subject to agreement from both parties.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 3 at stage one22—

Contracting authority & participating public bodies

Cambridgeshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJVB-3262-VGVJ New Shire Hall Emery Crescent Enterprise Campus,, Alconbury Weald, Huntingdon, East of England, PE28 4YEContact email

Bidders & participating suppliers

1 commercial party on the notice
  • MAKING SPACEAwarded supplierGB-COH: 01642033GB-PPON: PGDX-4135-WLJX Lyne House 46 Allen Street, Cheshire, North West, WA2 7JBContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender