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Official procurement procedure

24/7 Student Assistance Programme

Counselling services
Guidance and counselling services
Health and social work services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: University of Chester: "24/7 Student Assistance Programme". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUniversity of ChesterScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: University of Chester
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for University of Chester. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8.6Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 9 active published awards; 9 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUniversity of Chester
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published25 Sept 2024, 11:32 BST
Last source update25 Sept 2024, 11:32 BST
Recurring procurementNot published
ClassificationCounselling services, Guidance and counselling services, Health and social work services
Delivery area
UK
OCIDocds-h6vhtk-047d7a
What is being bought
This Award Notice follows the University of Chester seeking tenders for a 24/7 Student Assistance Programme through the UK Open Procedure under the Public Contracts Regulations 2015 and The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.The University of Chester is committed to providing a holistic, responsive, and proactive approach to wellbeing and mental health support for our student community. To complement our existing provision within our own Student Services department, and to ensure students have access to wellbeing and mental health support at any time (24/7, 365 days a year), the University of Chester was looking to establish a contract for the provision of both telephone and online wellbeing, counselling, and mental health support. The Service will cover all University of Chester students from enrolment to graduation, which is approximately 14,500 students. Please note that all values in this notice have been rounded up.
What changed
From the official release history
  1. Status changed to complete
    25 Sept 2024, 11:32 BST
  2. Official notice release published
    25 Sept 2024, 11:32 BST
  3. tender value changed
    29 Jul 2024, 16:46 BST
  4. Status changed to published status
    29 Jul 2024, 16:46 BST
  5. Official notice release published
    29 Jul 2024, 16:46 BST
  6. Submission deadline changed to published date
    29 Jul 2024, 16:46 BST
  7. Published value updated to £300,000
    15 Jul 2024, 15:33 BST
  8. Status changed to active
    15 Jul 2024, 15:33 BST
  9. Official notice release published
    15 Jul 2024, 15:33 BST
  10. Submission deadline changed to 14 Aug 2024, 10:00 BST
    15 Jul 2024, 15:33 BST
  11. Buyer information updated
    15 Jul 2024, 15:33 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The University of Chester is committed to providing a holistic, responsive, and proactive approach to wellbeing and mental health support for our student community. To complement our existing provision within our own Student Services department, and to ensure students have access to wellbeing and mental health support at any time (24/7, 365 days a year), the University of Chester was looking to establish a contract for the provision of both telephone and online wellbeing, counselling, and mental health support. The Service will cover all University of Chester students from enrolment to graduation, which is approximately 14,500 students.This service will provide confidential support for a range of matters that may impact student wellbeing and mental health and seek to resolve, manage and prevent issues where possible. Further details were available in the tender documents. Please note the estimated total value includes the optional extension periods.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    25 Sept 2024, 11:32 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Aug 2024, 00:00 BST · £250,000
Commercial outcome and competition
Awards
Health Assured Limited
Not published · Not published · active
Contracts
Provision of 24/7 Student Assistance Programme
£250,000 · signed 30 Aug 2024, 00:00 BST · active
Bid statistics
bids: 8 (lot 1)
electronicBids: 8 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 8 (lot 1)
smeBids: 3 (lot 1)
Buyer and organisations in this procedure

University of Chester

Contracting authority GB-FTS-24826
View buyer profile

  • University of Chester
    buyer
    reviewBody

    Parkgate Road, Chester, UK, CH1 4BJ
    procurement@chester.ac.uk

  • Health Assured Limited
    supplier

    06314620
    The Peninsula, Victoria Place, Manchester, UKD33, M4 4FB
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published