Find a TenderAwarded
Published 3 Jun 2024, 08:30 BST

Official UK procurement notice

2024 - Aberdeen City - Adult and Young Carers

Official notice

Authority: Aberdeen City Council (Local council)·Consortium: 2 public authorities

2 lotsServicesOpen procedureSME suitable
Published estimate£6,489,000total for 2 lots · 1 value update
Submissions closed 15 Nov 2024awarded 21 May 2025
Awarded to Quarriers, Barnardo's2 awards

What is being bought2 lots · detail below

Published requirement description

Aberdeen City Council requires support services for both Adult and Young Carers who are resident in Aberdeen City. The overall aim of the services is to support people and enhance the experience of those who identify as a Carer. Ensuring that they have access to relevant information and that they feel respected, listened to, valued and involved. In doing all of this, the carer will feel able to plan, maintain and sustain their caring role and to live a life alongside caring.

The Carers (Scotland) Act 2016, which came into effect on the 1st of April 2018 gives all carers new rights, under one piece of legislation. Fundamental to the delivery of the Carers Services is that the service is provided in line with the legislation laid down within the act as well as working alongside Aberdeen City Council, Aberdeen City Health and Social Care Partnership and relevant partners.

The contracts will commence on 1 April 2025 and will operate for five years until 31 March 2030 plus the option for a two year extension.

The maximum funding for Year 1 of the contract will be:

Adult Carers Service - GBP721000

Young Carers Service - GBP206000

Funding for future years will be subject to any agreed sectoral uplifts.

CPV: Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£6,489,000 together)
Lot #1Adult Carers ServicePublished value£5,047,000

Aberdeen City Council requires a support services for Adult Carers who are resident in Aberdeen City. The overall aim of the services is to support people and enhance the experience of those who identify as a Carer. Ensuring that they have access to relevant information and that they feel respected, listened to, valued and involved. In doing all of this, the carer will feel able to plan, maintain and sustain their caring role and to live a life alongside caring.

The Carers (Scotland) Act 2016, which came into effect on the 1st of April 2018 gives all carers new rights, under one piece of legislation. Fundamental to the delivery of the Carers Services is that the service is provided in line with the legislation laid down within the act as well as working alongside Aberdeen City Council, Aberdeen City Health and Social Care Partnership and relevant partners.

The Adult Carers Service will work innovatively to co design services, within the eligibility criteria, which enable the early identification of carers; ensure accessibility to services and information; signpost opportunities to Carers; provide the necessary support to achieve individual carer outcomes and support carers to be involved in hearing their voice.

The joint outcomes for the Adult and Young Carers services are as follows:

-People in caring roles are supported to identify as carers at the earliest opportunity with equitable access to information and services.

-Using a whole family approach, carers are respected, listened to and involved in their assessment, service planning, and reviews.

-Carers are supported and empowered to develop and maintain their resilience to support and maintain their caring role. Carers are supported in their transition journeys.

-Carers maintain a sense of self and are connected with their peers and communities, supporting a life alongside caring.

-Services work collaboratively and innovatively across the wider system to ensure appropriate opportunities are available for Carers.

-Services are adaptable and responsive to Carer Outcomes and data analysis, ensuring appropriate service levels.

The contracts will commence on 1 April 2025 and will operate for five years until 31 March 2030 plus the option for a two year extension.

The maximum funding for Year 1 of the contract will be:

Adult Carers Service - GBP721000

Funding for future years will be subject to any agreed sectoral uplifts. Additional information: The maximum funding for Year 1 of the contract is GBP721000.

The initial term of the contract is 5 years, with 2x 12 month optional extension. The estimated contract value of GBP5047000 is based on the maximum 7 years, i.e., 5+1+1 year period and is based on the Year 1 annual funding.

Delivery: Scotland · Aberdeen City
Lot #2Young Carers ServicePublished value£1,442,000

Aberdeen City Council requires a support service for Young Carers who are resident in Aberdeen City. The overall aim of the services is to support people and enhance the experience of those who identify as a Carer. Ensuring that they have access to relevant information and that they feel respected, listened to, valued and involved. In doing all of this, the carer will feel able to plan, maintain and sustain their caring role and to live a life alongside caring.

The Carers (Scotland) Act 2016, which came into effect on the 1st of April 2018 gives all carers new rights, under one piece of legislation. Fundamental to the delivery of the Carers Services is that the service is provided in line with the legislation laid down within the act as well as working alongside Aberdeen City Council, Aberdeen City Health and Social Care Partnership and relevant partners.

The Young Carers Service will provide support children and young people who are carers and their families. The service will support Young Carers aged 5-18 who are:

  1. in education/Home Education
  2. otherwise vulnerable and in need of targeted intervention; or
  3. at risk of meeting the threshold for social work assessment and intervention

The support provided to Children and Young People will be reliant on the Young Carers Statement both as a means of referral and an action plan from which outcomes can be assessed.

Young carers supported by the service will have access to tailored information and advice. They will also be supported through targeted individual or group activities which not only focus on them but also take a ‘whole family’ approach working with other agencies, including Health Visitors, School Nurses, Schools, NESCOL, Universities, Targeted Family Support and Fit Like Family Wellbeing as well as services working directly with the cared-for person.

There is an interdependency between services and providers will be expected to work collaboratively to support for those transitioning from Young Carers to Adult Carers services ensuring they have support from whole system.

The contracts will commence on 1 April 2025 and will operate for five years until 31 March 2030 plus the option for a two year extension.

The maximum funding for Year 1 of the contract will be:

Young Carers Service - GBP206000

Funding for future years will be subject to any agreed sectoral uplifts. Additional information: The initial contract term is 5 years with 2x12 month optional extensions (5+1+1). The estimated contract value is based on the maximum 7 years and calculated using the funding for Year 1, i.e., GBP206000

Delivery: Scotland · Aberdeen City

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Open Procedure

Most Economically Advantageous Tender (MEAT)

Quality : Price 80:20

Shortlisting
PCST Question 4C.1.2 – Relevant Experience Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described. A minimum of two examples will be required.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Jun 2024, 08:30 BST
Last source update
4 Jun 2025, 11:57 BST
FTS notice number
2025/S 000-029823
Classification (CPV)
Health and social work services
Delivery area
Scotland (UKM50)
Official registry OCID
ocds-h6vhtk-046cde Find a Tender

Publisher note: 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk – Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk – subject to further discussion internally with the option to reject. 21-29 High Risk – subject to further discussion internally with the option to reject. 1-20 Very High Risk – Reject. *The following applies if no credit check can be undertaken: 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. Insurance It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s Liability Insurance = GBP10m Public Liability Insurance = GBP5m (SC Ref:800666)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
15 Nov 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Oct 2024 → 4 Jun 2025 · 3 dates
  1. Next notice expected
    1 Oct 2024, 00:00 BST
  2. Submission deadline
    15 Nov 2024, 12:00 GMT
  3. Notice published
    4 Jun 2025, 11:57 BST

Notice history

6 events · 3 releases on Find a Tender · since 4 Oct 2024
  1. Published value updated to £6,489,000
    4 Oct 2024, 10:32 BST
    was £750,750
  2. Status changed to active
    4 Oct 2024, 10:32 BST
  3. Procurement method changed
    4 Oct 2024, 10:32 BST
  4. Deadline published: 15 Nov 2024, 12:00 GMT
    4 Oct 2024, 10:32 BST
  5. Buyer details updated
    4 Oct 2024, 10:32 BST
  6. Status changed to complete
    4 Jun 2025, 11:57 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £6,585,0892 contracts exc. VAT
Bids received 44 from SMEs
Contracts signed 2latest 21 May 2025
Awarded toValueDateStatus
Lot 1 · Adult Carers Service1 award
Quarriers£4,906,622 †—Awarded
Lot 2 · Young Carers Service1 award
Barnardo's£1,678,467 †—Awarded

Contracts

  • Young Carers Service · Barnardo's

    Signed
    21 May 2025
    Value
    £1,678,467
    Status
    active
  • Adult Carers Service · Quarriers

    Signed
    21 Apr 2025
    Value
    £4,906,622
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Adult Carers Service2bids · 2 electronic · 2 from abroad2——
2 · Young Carers Service2bids · 2 electronic · 2 from abroad2——

Contracting authority & participating public bodies

2 public bodies on the notice

Aberdeen City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Marischal College, Broad Street, Aberdeen, Scotland, AB10 1ABContact name, email, phone

Dispute resolution & review bodies

  • Aberdeen Sheriff CourtReview body AberdeenContact phone

Bidders & participating suppliers

2 commercial parties on the notice
  • BarnardosAwarded supplier 39-41a Main Street, Kilwinning, Scotland, KA136ANContact phone
  • QuarriersAwarded supplier Quarriers Village, Bridge of Weir, Renfrew, Scotland, PA11 3SXContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.