Find a TenderAwarded
Published 31 Mar 2023, 15:59 BST

Official UK procurement notice

2023 - Aberdeen City - Whole Family Support Services

Official notice

Authority: Aberdeen City Council (Local council)

3 lotsServicesOpen procedureSME suitable
Published estimate£7,036,312total for 3 lots · 1 value update
Submissions closed 20 Nov 2023awarded 29 Aug 2024
Awarded to Children 1st +2 more3 awards

What is being bought3 lots · detail below

Published requirement description

Aberdeen City Council is seeking to commission whole family support services.

The aim is to provide a more integrated approach of support provisions to children, young people (0-18 years) and families whose home address is within the Aberdeen City boundary and times when a child is living outside on a temporary basis. To strengthen and coordinate early intervention services to children, young people, and families with the following needs:

-Families exposed to trauma

-Children in conflict with the law

-Children on the edge of care

-Children with disabilities

As part of the stakeholder engagement, those with lived experience were asked to complete a short questionnaire (supported by their services). The themes which were identified as important to those with lived experience included:

-Support Services in community

-Emotional support for parents and children

-Affordable activities for Children

-Financial and practical support

-Support with children who are not attending school

-Early mental health support

-Support with sensory needs and children with neurodiversity/ learning disability

The contract term is for two years with a three-year optional extension (2+1+1+1).

CPV: Health and social work services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£7,036,312 together)
Lot #1Fit Like Family WellbeingPublished value£3,079,613

Aberdeen City Council require a Service Provider to provide a service for:

1.Fit Like Family Wellbeing Team

2.New Scots Early Involvement Support

The Service Provider will work with the Fit Like Partnership to deliver on the core aims and principles in a coordinated integrated system of support. Meeting families where they are at and offer support with a family first, strength-based approach.

The Service Provider will provide targeted help for families, children and young people which reduce the need for social work by supporting their identified needs, including but not limited to:

-Parenting routines and boundaries, financial concerns, lack of access to employability skills, unsatisfactory living conditions and low-level mental health issues impacting on confidence and self-esteem.

-Providing whole family support to families with children who have unmet additional support needs which are social in nature and require support to avoid escalation into Social Work with Disabilities team. Working in collaboration with local improvement groups to improve pathways and support for children and their families with ASN & Disabilities. Examples of the level of need include (but are not limited to):

-a young person/child and family with a diagnosis/awaiting diagnosis;

-where there is more than one child/young person in the household with a disability;

-where parents need help in managing routines. These services are not aimed at children and young people who could be described as “struggling at school”.

-Supporting children and young people to re-engage with education/life when their mental health/life circumstances get in the way

-Support to young people who are impacted directly or indirectly by alcohol and substance use

-Children & Young people Mental health issues (anxiety & Low mood) & emotional regulation support

-Family Stress, behavioural support needs, child parent violence, self-injury

-Access to social activities, peer interaction

-Sibling needs – whole family support

-Separated Families, working across households and considering the needs of blended families and their children’s needs.

-Families advocating their child’s needs and navigate the systems to ensure that they can access the right support.

-Practical help, and transport support.

-Financial advice supporting families access wider care services

-Linking in with community supports to facilitate soft touch connection for parents Additional information: Maximum total funding for 5 years including optional extensions (2+1+1+1) is GBP3079613

Delivery: Scotland · Aberdeen City
Lot #2Targeted Family SupportPublished value£2,002,500

Aberdeen City Council require targeted help for families, children and young people services are those which reduce the need for social work Intervention with children, young people and their families by supporting those:

-at the margin of statutory social work involvement

-at risk of becoming looked after by the local authority and/or subject to compulsory measures from the Children's Panel

-who need continued support following a period of social work involvement

-Children/young people in Conflict with the Law

Based on current service provision and an expectation that more efficient ways of working will generate more capacity, Service Providers will be expected to work with a minimum of 93 services users at any one time. Additional information: Annual contract value GBP400500. Initial two year term, plus 3x1 year optional extensions, i.e., 2+1+1+1.

Maximum estimated contract value of GBP2002500 for full 5 years.

Delivery: Scotland · Aberdeen City
Lot #3Priority FamiliesPublished value£1,954,199

Aberdeen City Council is seeking to procure a Priority Families Service.

The key aim is to:

Improve whole family outcomes through the delivery of family intervention support to families affected by complex and multiple issues which impact on their life outcomes.

Families will be resident in Aberdeen City Council tenancies and be affected by a range of adverse issues and life experiences which impact on their ability to achieve successful life outcomes. The service will provide a significant opportunity for referred families to take time to reflect, assess and commit to proactively build on their strengths to make the necessary changes to improve their lives.

Referral criteria will typically include anti-social and/or risk-taking behaviour including exploitation, offending, poor mental health/long- term low mood significantly impacting on self-motivation, family functioning and ability to carry out tasks, family breakdown, child/adult conflict, low school attendance and exclusions, communication issues, social isolation, trauma and poor parenting experience.

There are 3 key features to the model to which the successful Service Provider will adhere:

1.Intensive and consistent support by a dedicated Practitioner, appropriate to the level of assessed need.

2.Small caseloads to ensure Practitioners have the necessary capacity and time to dedicate to families and avoid drift.

3.A persistent, assertive and practical, hands-on approach to sustaining engagement, support and continued progress. Additional information: Maximum budget for 5 years including optional extensions (2+1+1+1) is GBP1948114.

Delivery: Scotland · Aberdeen City

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Open Procedure.

The contract will be awarded using MEAT. Quality to Price ratio is 80:20

Shortlisting
Bidders must confirm that they are appropriately registered with the Care Inspectorate for the services required. Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described. A minimum of two examples will be required.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Mar 2023, 15:59 BST
Last source update
2 Sept 2024, 08:39 BST
FTS notice number
2024/S 000-027851
Classification (CPV)
Health and social work services
Delivery area
Scotland (UKM5)
Official registry OCID
ocds-h6vhtk-03b7e2 Find a Tender

Publisher note: 1.The Council shall obtain a Creditsafe credit check and will score bidders accordingly: 71 - 100 Very Low Risk – Accept 51 - 70 Low Risk - Accept 30 - 50 Moderate Risk – subject to further discussion internally with the option to reject. 21-29 High Risk – subject to further discussion internally with the option to reject. 1-20 Very High Risk – Reject. *The following applies if no credit check can be undertaken: 2. Please state current turnover (if contract value is over 50% of reported turnover, further discussion will be had internally with the option to reject). 3. If you are under no obligation to publish accounts on Companies House and/or do not have a comprehensive credit rating then provide audited financial accounts for the previous two years. Both quick and current ratios should be a minimum of 1:1.5 for the two successive years. Bidders whose ratios do not meet the minimum criteria will be rejected. Bidders who can provide audited accounts but chose not to do so shall be rejected. 4. Bidders who have been trading for less than one year and cannot provide audited accounts must submit the cash flow for the current year and a letter from the bank outlining the current cash and credit position for the current year and subsequent year. This will be subject to internal discussion with the option to reject. 5. If bidder still does not meet the financial criteria for consideration but has a parent company that does, the firm may still be eligible for consideration where their submission is supported by a parent company guarantee. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer’s Liability Insurance = GBP10m Public Liability Insurance = GBP5m (SC Ref:776682)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
20 Nov 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Sept 2023 → 2 Sept 2024 · 3 dates
  1. Next notice expected
    30 Sept 2023, 00:00 BST
  2. Submission deadline
    20 Nov 2023, 12:00 GMT
  3. Notice published
    2 Sept 2024, 08:39 BST

Notice history

6 events · 4 releases on Find a Tender · since 9 Oct 2023
  1. Published value updated to £7,036,312
    9 Oct 2023, 08:49 BST
    was £7,500,000
  2. Status changed to active
    9 Oct 2023, 08:49 BST
  3. Procurement method changed
    9 Oct 2023, 08:49 BST
  4. Deadline published: 17 Nov 2023, 12:00 GMT
    9 Oct 2023, 08:49 BST
  5. Deadline moved to 20 Nov 2023, 12:00 GMT
    9 Oct 2023, 09:24 BST
    +3 days · was 17 Nov 2023, 12:00 GMT
  6. Status changed to complete
    2 Sept 2024, 08:39 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.217 Nov 202320 Nov 2023+3 d

Technical problems prevented publication on Friday 6th October 2023.

Routine re-releases (4)
  • 2023-03: 1 release · 31 Mar 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £5,299,2273 contracts exc. VAT
Bids received 63 from SMEs
Contracts signed 3latest 29 Aug 2024
Awarded toValueDateStatus
Lot 1 · Fit Like Family Wellbeing1 award
Children 1st£1,348,613 †—Awarded
Lot 2 · Targeted Family Support1 award
IncludemSME£2,002,500 †—Awarded
Lot 3 · Priority Families1 award
ACTION FOR CHILDRENSubcontracting: One to one employability and wellbeing support£1,948,114 †—Awarded

Contracts

  • Fit Like Family Wellbeing · Children 1st

    Signed
    29 Aug 2024
    Value
    £1,348,613
    Status
    active
  • Targeted Family Support · IncludemSME

    Signed
    15 May 2024
    Value
    £2,002,500
    Status
    active
  • Priority Families · ACTION FOR CHILDREN

    Signed
    30 Apr 2024
    Value
    £1,948,114
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Fit Like Family Wellbeing2bids · 2 electronic · 2 from abroad1——
2 · Targeted Family Support2bids · 2 electronic · 1 from abroad1——
3 · Priority Families2bids · 2 electronic · 1 from abroad1——

Contracting authority & participating public bodies

Aberdeen City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Woodhill House, Westburn Road, Aberdeen, Scotland, AB16 5GBContact email, phone

Dispute resolution & review bodies

  • Aberdeen Sheriff CourtReview body AberdeenContact phone

Bidders & participating suppliers

3 commercial parties on the notice
  • Action for ChildrenAwarded supplier City Park, 368 Alexandra Parade, Glasgow, Scotland, G31 3AU
  • Children 1stAwarded supplier 83 Whitehouse Loan, Edinburgh, UK, EH9 1AT
  • IncludemAwarded supplier Unit 6000, Academy Office Park, Glasgow, Scotland, G51 1PR

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.