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Official procurement procedure

019/2023T International Student Enquiry and Enrolment Service

Recruitment services
South West (UKK11)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: University of the West of England: "019/2023T International Student Enquiry and Enrolment Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUniversity of the West of EnglandScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: University of the West of England
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for University of the West of England. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2Bids / Report
50% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUniversity of the West of England
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published24 Oct 2023, 09:56 BST
Last source update24 Oct 2023, 09:56 BST
Recurring procurementNot published
ClassificationRecruitment services
Delivery area
South West (UKK11)
OCIDocds-h6vhtk-03ebce
What is being bought
The University requires an International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.
What changed
From the official release history
  1. tender value changed
    24 Oct 2023, 09:56 BST
  2. Status changed to complete
    24 Oct 2023, 09:56 BST
  3. Official notice release published
    24 Oct 2023, 09:56 BST
  4. Submission deadline changed to published date
    24 Oct 2023, 09:56 BST
  5. Published value updated to £2,500,000
    31 Jul 2023, 16:04 BST
  6. Status changed to active
    31 Jul 2023, 16:04 BST
  7. Official notice release published
    31 Jul 2023, 16:04 BST
  8. Submission deadline changed to 7 Sept 2023, 14:00 BST
    31 Jul 2023, 16:04 BST
  9. Buyer information updated
    31 Jul 2023, 16:04 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    24 Oct 2023, 09:56 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 24 Oct 2023, 00:00 BST · £2,600,000
Commercial outcome and competition
Awards
UNI-QUEST LTD
Not published · Not published · active
Contracts
International Student Enquiry & Enrolment Service
£2,600,000 · signed 24 Oct 2023, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

University of the West of England

Contracting authority GB-FTS-21473
View buyer profile

  • University of the West of England
    buyer

    Coldharbour Lane, Bristol, UKK11, BS16 1QY
    purchasing@uwe.ac.uk

  • UNI-QUEST LTD
    supplier

    08640061
    77 Sidney Street, Sheffield, UKK11, S1 4RG

  • University of the West of England
    reviewBody

    Frenchay Campus, Coldharbour Lane, Bristol, BS16 1QY
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published