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Published 26 Mar 2025

Contracts Finder notice

Web Chat Provider -CH

Official notice

Authority: The Police and Crime Commissioner for Hertfordshire

Call-off from a framework agreement
CPV: Software-related services (72260000)
Published contract value£97,023Exc. VAT
Contract ends 31 Mar 2028
Awarded to Futr AI Limited
Contract starts 1 Apr 2025

What is being bought

Published requirement description

Provision of a web chat service.

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CF-0039300D4K000001WteKUAS
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
AL5 4GZ; East of England, United Kingdom

Key dates

Published dates
  1. Award decision
    27 Feb 2025
  2. Notice published
    26 Mar 2025
  3. Contract starts
    1 Apr 2025
  4. Contract ends
    31 Mar 2028

Contracting authority & participating public bodies

Suppliers named on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-e7b8f506-e406-4add-9f3b-274817ad9378-2025-03-26T11:08:39Z
Published
26 Mar 2025
Latest update
26 Mar 2025
Procedure reference
ocds-b5fd17-e7b8f506-e406-4add-9f3b-274817ad9378
Contract reference
ocds-b5fd17-e7b8f506-e406-4add-9f3b-274817ad9378-1