WCC - Specialist Hoarding Services - AWARD

Warwickshire County Council (the Council) is seeking to commission a single provider for a Specialist Hoarding Support Service.

The aim of the service is to provide holistic, personalised, trauma-informed and strength-based support to people with hoarding behaviour and promote long term solutions and options for people once the specialist hoarding service ends.

The objectives of the Service will be to:

1. Provide timely access to information and advice, and support to people to understand the options and choices available to people who self-neglect and have hoarding behaviours and promote independence and wellbeing as part of positive pathway planning.
2. Develop a relationship with people receiving support in a way that meets their personal needs, (including making reasonable adjustments) to assess their needs and co-produce a strength based and restorative plan with clear goals to help them to address their hoarding behaviours, move into independence and promote wellbeing.
3. Provide people with the tools, skills, knowledge and empower them to address their hoarding behaviours and declutter appropriately, review their coproduced plan and maintain and develop long term independence and increase their confidence and self-resilience.
4. Deliver effective partnership working with other agencies to ensure holistic support for people's health, well-being and personal development, including connecting to relevant services and support networks.