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Published 23 Oct 2025

Contracts Finder notice

Virtual Call Handling Software Licenses

Official notice

Authority: Cabinet Office

Call-off from a framework agreement
CPV: Information technology services (72222300)
Published contract value£306,156VAT basis not stated
Contract ends 23 Oct 2028
Awarded to 8x8 UK Limited
Contract starts 24 Oct 2025

What is being bought

Published requirement description

Software Licenses for Virtual call handling services. Call off from G cloud 14 CCS framework.

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
C4504
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Additional classifications 1: Reference
72260000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
Software-related services
Item 1: Delivery locations as published
England, United Kingdom
Description
This includes an optional 12 month extension value.

Key dates

Published dates
  1. Award decision
    10 Oct 2025
  2. Notice published
    23 Oct 2025
  3. Contract starts
    24 Oct 2025
  4. Contract ends
    23 Oct 2028

Contracting authority & participating public bodies

  • Cabinet OfficeContracting authority 70 Whitehall, LONDON, SW1A2AS, EnglandContact email
    Identifier
    sid4gov.cabinetoffice.gov.uk/3A4AmUm4 · GB-SRS

Suppliers named on the notice

  • 8x8 UK LimitedSupplier Oxford House, Bell Business Park, Smeaton Close, Aylesbury, Buckinghamshire, HP19 8JR
    Identifier
    05083841 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-6b78dc89-bf33-440c-8f80-316423399a57-2025-10-23T13:23:29+01:00
Published
23 Oct 2025
Latest update
23 Oct 2025
Procedure reference
ocds-b5fd17-6b78dc89-bf33-440c-8f80-316423399a57
Contract reference
ocds-b5fd17-6b78dc89-bf33-440c-8f80-316423399a57-1