Contracts Finder notice
Telephony Voice Artist
Authority: H M REVENUE & CUSTOMS
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£112,325Exc. VAT
Contract ends 31 Oct 2027
Awarded to Mazaru Limited
Contract starts 31 Jan 2025
What is being bought
Published requirement descriptionThis contract is for the provision of a managed Voice Artist service for HMRC's telephony platform. This is to record prompts, confirmations, and informational messages on the HMRC telephony platform.
Published procurement details
- Procedure
- Call-off from a dynamic purchasing system
- Buyer reference
- SR2273002995
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision31 Jan 2025
- Contract starts31 Jan 2025
- Notice published20 Feb 2025
- Contract ends31 Oct 2027
Contracting authority & participating public bodies
- H M REVENUE & CUSTOMSContracting authority
- Identifier
- D25 · GB-GOR
Suppliers named on the notice
- Mazaru LimitedSupplier
- Identifier
- 02332590 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-8769bd3b-6eaa-4372-95e9-a705bcef9549-2025-02-20T17:35:56Z
- Published
- 20 Feb 2025
- Latest update
- 20 Feb 2025
- Procedure reference
- ocds-b5fd17-8769bd3b-6eaa-4372-95e9-a705bcef9549
- Contract reference
- ocds-b5fd17-8769bd3b-6eaa-4372-95e9-a705bcef9549-1