Contracts Finder notice
Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Authority: Nottinghamshire County Council
CPV: Radio, television, communication, telecommunication and related equipment (32000000)
Published contract value£28,800Exc. VAT
Contract ends 1 Oct 2028
Awarded to Netcall
Contract starts 1 Oct 2025
What is being bought
Published requirement descriptionTelephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Published procurement details
- Procedure
- Direct award
- Buyer reference
- NOTTSCC001-DN812095-50529310
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Direct
- Additional classifications 1: Reference
- 32500000
- Additional classifications 1: Scheme
- CPV
- Additional classifications 1: Description
- Telecommunications equipment and supplies
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision25 Sept 2025
- Contract starts1 Oct 2025
- Notice published2 Apr 2026
- Contract ends1 Oct 2028
Contracting authority & participating public bodies
- Nottinghamshire County CouncilContracting authority
Suppliers named on the notice
- NetcallSupplier
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-170f6a87-c3a6-4acf-bd73-3ea2016764dc-2026-04-02T14:18:13+01:00
- Published
- 2 Apr 2026
- Latest update
- 2 Apr 2026
- Procedure reference
- ocds-b5fd17-170f6a87-c3a6-4acf-bd73-3ea2016764dc
- Contract reference
- ocds-b5fd17-170f6a87-c3a6-4acf-bd73-3ea2016764dc-1