Contracts FinderCall-off contract
Published 4 Feb 2025

Contracts Finder notice

Telephony Contact Centre Services

Authority: Security Industry Authority

Call-off from a framework agreement
CPV: Telephone network (32551400)
Published contract value£224,961Exc. VAT
Contract ends 5 Jan 2028
Awarded to Wavenet Limited
Contract starts 6 Jan 2025

What is being bought

Published requirement description

Requirement for a managed telephony network solution

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
SIA 818
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Additional classifications 1: Reference
79512000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
Call centre
Item 1: Delivery locations as published
United Kingdom

Key dates

Published dates
  1. Award decision
    15 Oct 2024
  2. Contract starts
    6 Jan 2025
  3. Notice published
    4 Feb 2025
  4. Contract ends
    5 Jan 2028

Contracting authority & participating public bodies

  • Security Industry AuthorityContracting authority PO Box 74957, LONDON, E141UG, EnglandContact name, email
    Identifier
    PB264 · GB-GOR

Suppliers named on the notice

  • Wavenet LimitedSupplier Wavenet Group, Second Floor, One Central Boulevard, Blythe Valley Park, Shirley, Solihull, United Kingdom, B90 8BG
    Identifier
    03919664 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb-2025-02-04T13:26:09Z
Published
4 Feb 2025
Latest update
4 Feb 2025
Procedure reference
ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb
Contract reference
ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb-1