Contracts Finder notice
Support for Maritime Training (SMarT) IT Managed Service
Authority: MCA - Maritime and Coastguard Agency
What is being bought
Published requirement descriptionThe MCA had a requirement for a contract to provide an IT managed service to the newly developed SMarT application to ensure that the services are secure and functional and maintained.
A 2-year contract has been let for the provision of an IT Managed Service including support and maintenance, Incident Management, Problem Management, Change Management and Service Requests for the SMarT portal. Two 12-month optional extensions have been included in the contract.
Provision for continual improvement packages to be costed and agreed on a case-by-case basis. An allowance of £200k has been allowed within the contract, in addition to the 2-year fixed price.
This opportunity was open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).
Published procurement details
- Framework cited in notice
- Technology Services 3 · RM6100
- Procedure
- Call-off from a framework agreement
- Buyer reference
- tender_411275/1349704
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- Yes
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Award decision27 Mar 2024
- Contract starts1 Apr 2024
- Notice published26 Apr 2024
- Contract ends31 Mar 2027
Contracting authority & participating public bodies
- MCA - Maritime and Coastguard AgencyContracting authority
Suppliers named on the notice
- MADE TECH LIMITEDSupplier
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-31656322-0d1a-4f71-8e3e-a5282bb866be-2026-02-02T11:08:43Z
- Published
- 26 Apr 2024
- Latest update
- 2 Feb 2026
- Procedure reference
- ocds-b5fd17-31656322-0d1a-4f71-8e3e-a5282bb866be
- Contract reference
- ocds-b5fd17-31656322-0d1a-4f71-8e3e-a5282bb866be-1