Contracts FinderAwarded contract
Published 28 Aug 2020

Contracts Finder notice

Staff Survey and Engagement Platform

Authority: The British Broadcasting Corporation (BBC)

Open procedure (above threshold)
CPV: Customer survey services (79342310)
Published contract value£1,000,000Exc. VAT
Contract ends 31 Mar 2027
Contract starts 1 Apr 2022

What is being bought

Published requirement description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys.

In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured.

The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period

Published procurement details

Procedure
Open procedure (above threshold)
Buyer reference
tender_245076/1088403
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Published
Procurement method
Open
Item 1: Delivery locations as published
British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom

Key dates

Published dates
  1. Notice published
    28 Aug 2020
  2. Contract starts
    1 Apr 2022
  3. Award decision
    10 Jul 2022
  4. Contract ends
    31 Mar 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Culture Amp LimitedSupplier London, UK
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685-2022-07-19T11:03:12+01:00
Published
28 Aug 2020
Latest update
19 Jul 2022
Procedure reference
ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685
Contract reference
ocds-b5fd17-a3ed6610-ddd9-4999-97a2-96f65f20b685-1