Contracts Finder notice
ServiceNow Unity Integrations
Authority: H M REVENUE & CUSTOMS
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£1,417,804Exc. VAT
Contract ends 30 Nov 2027
Awarded to Capgemini Uk Plc
Contract starts 14 Aug 2026
What is being bought
Published requirement descriptionHM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- SR3159165695
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision13 Aug 2026
- Contract starts14 Aug 2026
- Notice published19 Aug 2026
- Contract ends30 Nov 2027
Contracting authority & participating public bodies
- H M REVENUE & CUSTOMSContracting authority
- Identifier
- D25 · GB-GOR
Suppliers named on the notice
- Capgemini Uk PlcSupplier
- Identifier
- 00943935 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7-2026-08-19T08:25:51+01:00
- Published
- 19 Aug 2026
- Latest update
- 19 Aug 2026
- Procedure reference
- ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7
- Contract reference
- ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7-1