RES - the provision of Print and Mail Services for Bristol City Council

The provision of a strategic partner under Lot 6 (Business Process Outsourcing, Mailroom, Document And Data Managed Service) of CCS Framework RM6017 (Postal Goods, Services and Solutions) for a secure and accessible end-to-end fully managed print and mail solution for Bristol City Council to include the in scope delivery of the following services:

• Inbound and outbound digital mail including all consumables;
• Delivery and collection of non-digital mail across the Council's estate;
• Scanning and document management scanning system (archive and workflow);
• Courier services;
• Integrations with relevant Council systems;
• FAX Service including inbound FAX & Email/SharePoint online;
• User interface;
• Supply, support and maintenance of multi-functional devices (MFDs) including plotters:
• All consumables (except paper) ;
• All associated software;
• Associated and agreed infrastructure (hardware) provision and service;
• Business intelligence and metrics related to their service to the Council;
• Training and transition plan for roll out/go live
• Digital seals
• Electronic signature
• Certification of service

Bristol City Council intend to move all print and mail functions to our strategic partner to support the Council's aim to work effectively as a smaller organisation as well as to reduce costs, process inefficiency, sustainability and environmental impact (and efficiency) and turnaround time, while improving security, accessibility, and flexibility.