Contracts Finder notice
Quail AI
Authority: Surrey and Borders Partnership NHS FT
CPV: IT software package (48517000)
Published contract value£108,000Exc. VAT
Contract ends 2 Aug 2028
Awarded to Quantium Health Limited
Contract starts 4 Aug 2025
What is being bought
Published requirement descriptionQuail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-3151500D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- KT22 7AD; United Kingdom
Key dates
Published dates- Award decision25 Jul 2025
- Contract starts4 Aug 2025
- Notice published12 Aug 2025
- Contract ends2 Aug 2028
Contracting authority & participating public bodies
- Surrey and Borders Partnership NHS FTContracting authority
Suppliers named on the notice
- Quantium Health LimitedSupplier
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe-2025-08-12T15:39:16+01:00
- Published
- 12 Aug 2025
- Latest update
- 12 Aug 2025
- Procedure reference
- ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe
- Contract reference
- ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe-1