Provision of Payment Gateway Services

Awarded Contract: Provision of Payment Gateway Services PS/20/48.

This service will be used for DVLA's online and telephony channels for services including, but not

limited to, Electronic Vehicle Licensing, Personalised Registrations, Driving Licence applications and

Penalty Payments.

DVLA services total circa 28 million payment transactions per year currently. This is expected to

increase in the future as new digital services are introduced and digital uptake increases.

DVLA are keen to ensure that new payment methods and technologies are explored and used where

these are of benefit to customers throughout the life of the contract, including but not limited to

support for digital wallet transactions including mobile transactions (e.g. Apple Pay, Android Pay and

open banking transactions).

***Contract contains 2 x 1 years extension options which were enacted 18/12/2024, the contract end date has been changed to 31/05/2027.***