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Published 23 Sept 2025

Contracts Finder notice

Provision of CCS ITSM Tooling

Official notice

Authority: Crown Commercial Service

Call-off from a framework agreement
CPV: Development software package (48983000)
Published contract value£274,000Exc. VAT
Contract ends 17 Aug 2028
Awarded to HALO SERVICE SOLUTIONS LTD
Contract starts 18 Aug 2025

What is being bought

Published requirement description

Request for a new ITSM tool via G-Cloud.\r

HaloITSM Enterprise Subscription with 100 Licences. Subscription based on a 3+1 contract term. Contract to include "HaloITSM Tailored Professional Service Bundle" delivered by certified HaloITSM implementation

Published procurement details

Procedure
Call-off from a framework agreement
Buyer reference
CCTS25B36.
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Published tender value
£324,000.00
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published

North East, United Kingdom; North West, United Kingdom; Yorkshire and the Humber, United Kingdom; East Midlands, United Kingdom; West Midlands, United Kingdom; East of England, United Kingdom; London, United Kingdom; South East, United Kingdom; South West, United Kingdom; Wales, United Kingdom

Key dates

Published dates
  1. Contract starts
    18 Aug 2025
  2. Award decision
    5 Sept 2025
  3. Notice published
    23 Sept 2025
  4. Contract ends
    17 Aug 2028

Contracting authority & participating public bodies

Suppliers named on the notice

  • HALO SERVICE SOLUTIONS LTDSupplier Cartref, Bonar Bridge IV24 3AR Ardgay United Kingdom
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-6b345f7a-8bae-41ee-bcc7-3151f633cd86-2025-09-24T09:17:40+01:00
Published
23 Sept 2025
Latest update
24 Sept 2025
Procedure reference
ocds-b5fd17-6b345f7a-8bae-41ee-bcc7-3151f633cd86
Contract reference
ocds-b5fd17-6b345f7a-8bae-41ee-bcc7-3151f633cd86-1