Contracts Finder notice
Provision of a SaaS based ITSM solution to MLCSU.
Authority: NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England)
CPV: Project management software package (48331000)
Published contract value£244,054Exc. VAT
Contract ends 4 Jan 2027
Awarded to SUNRISE SOFTWARE SOLUTIONS
Contract starts 1 Apr 2025
What is being bought
Published requirement descriptionSunrise IT Service Management (ITSM) is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across all your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-3032900D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- England, United Kingdom
Key dates
Published dates- Award decision19 Mar 2025
- Contract starts1 Apr 2025
- Notice published15 May 2025
- Contract ends4 Jan 2027
Contracting authority & participating public bodies
- NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England)Contracting authority
Suppliers named on the notice
- SUNRISE SOFTWARE SOLUTIONSSupplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-b34cb1b4-3003-4edb-a417-4bc035db44d7-2025-05-15T14:18:00+01:00
- Published
- 15 May 2025
- Latest update
- 15 May 2025
- Procedure reference
- ocds-b5fd17-b34cb1b4-3003-4edb-a417-4bc035db44d7
- Contract reference
- ocds-b5fd17-b34cb1b4-3003-4edb-a417-4bc035db44d7-1