Contracts Finder notice
Pegasystems Customer Engagement Enterprise Agreement
Authority: H M Revenue & Customs
CPV: Miscellaneous software package and computer systems (48900000)
Published contract value£127,345,000Exc. VAT
Contract ends 31 Mar 2027
Awarded to Pegasystems Limited
Contract starts 1 Apr 2024
What is being bought
Published requirement descriptionNotice for the award of the Customer Engagement Enterprise Agreement to the incumbent supplier through the CCS BOS Framework
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- SR1623453311
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision26 Mar 2024
- Notice published27 Mar 2024
- Contract starts1 Apr 2024
- Contract ends31 Mar 2027
Contracting authority & participating public bodies
- H M Revenue & CustomsContracting authority
- Identifier
- D25 · GB-GOR
Suppliers named on the notice
- Pegasystems LimitedSupplier
- Identifier
- 02883981 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc-2024-05-15T14:42:17+01:00
- Published
- 27 Mar 2024
- Latest update
- 15 May 2024
- Procedure reference
- ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc
- Contract reference
- ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc-1