P0793 - Provision of Advocacy Services - AWARD

The Council wishes to establish a Contract for the provision of Advocacy Services.

The service will offer a single door access to all Advocacy Services and triaged accordingly. Clients identified for the statutory service will meet the required criteria.

The Provider shall ensure a referral process is in place to capture the information required to accept the referral and provide feedback to the referring agency. Referrals will be made via the Local Authority; NHS Trust; CCG and Self-referral.

The Provider will work proactively to reduce barriers to access the service and will work flexibly, employing different engagement approaches, engaging with key stakeholders.

In order to fulfil the requirements of this service the following principles will be applied:

o Individuals have a single point of access to advice and assistance relating to advocacy support

o A unified case management system detailing number of advocacy/management hours during the contract period

o Diversity competence in service delivery

o The provider will have expertise in local service provision in order to offer an appropriate response to citizens of Birmingham

o Providers will ensure that the breath of expertise required to deliver advocacy services will be provided either in-house or through collaboration with other expert agencies

o All provision is designed for flexibility of support, including the use Information Technology where appropriate

o Emphasis on partnership working, including statutory and non-statutory services.

The Contract will last for 5 years (unless terminated under the terms and conditions of contract) with the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance.

The contract will be awarded to a single provider.

Please note TUPE may apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via in-tendhost.co.uk/birminghamcc ↗ via the correspondence function.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access in-tendhost.co.uk/birminghamcc/ ↗ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation.

If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected]

Your completed tender submission should be returned by noon on 3rd December 2021 via the 'in-tend' system in-tendhos ↗...