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Published 10 Jun 2025

Contracts Finder notice

Online Consultation service

Official notice

Authority: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Call-off from a framework agreement
CPV: Medical software package (48180000)
Published contract value£568,500Exc. VAT
Contract ends 31 Mar 2028
Awarded to eConsult Health Limited
Contract starts 1 Apr 2025

What is being bought

Published requirement description

The NHS England National Commercial and Procurement Hub supported NHS Kent and Medway ICB to place a new contract for the Provision of an Online Consultation tool.

NHS Kent and Medway ICB's requirement is for an Online Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Limited.

The contract is awarded for an initial period of 24 months with the option to extend for a further 12 months.

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
2025-eCONSULT-OC-KM.1
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Min Value
£378,999.67
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
South East, United Kingdom

Key dates

Published dates
  1. Contract starts
    1 Apr 2025
  2. Award decision
    2 Apr 2025
  3. Notice published
    10 Jun 2025
  4. Contract ends
    31 Mar 2028

Contracting authority & participating public bodies

Suppliers named on the notice

  • eConsult Health LimitedSupplier eConsult Health Ltd 13th Floor, 21-24 Millbank, Millbank Tower, London, SW1P 4QP
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-8b5f2d19-64e8-45fa-ba99-3f32ffa07575-2025-06-10T14:23:36+01:00
Published
10 Jun 2025
Latest update
10 Jun 2025
Procedure reference
ocds-b5fd17-8b5f2d19-64e8-45fa-ba99-3f32ffa07575
Contract reference
ocds-b5fd17-8b5f2d19-64e8-45fa-ba99-3f32ffa07575-1