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Published 29 Aug 2025

Contracts Finder notice

NHS Hertfordshire and West Essex ICB - eConsult OCVC

Official notice

Authority: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Call-off from a framework agreement
CPV: Medical software package (48180000)
Published contract value£382,680Exc. VAT
Contract ends 30 Sept 2027
Awarded to eConsult Health Ltd
Contract starts 1 Oct 2025

What is being bought

Published requirement description

The NHS England National Commercial and Procurement Hub supported NHS Hertfordshire and West Essex ICB to place a new contract for the Provision of a Online Consultation and Video Consultation tool.

NHS Hertfordshire and West Essex ICB's requirement is for a Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd.

The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
Contract for the provision of OCVC for NHS Hertfordshire and West Essex ICB
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Min Value
£191,339.97
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
East of England, United Kingdom

Key dates

Published dates
  1. Award decision
    16 Jul 2025
  2. Notice published
    29 Aug 2025
  3. Contract starts
    1 Oct 2025
  4. Contract ends
    30 Sept 2027

Contracting authority & participating public bodies

  • NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNITContracting authority NHS Hertfordshire and West Essex ICB, Charter House, Parkway,, Welwyn Garden City, AL8 6JL, EnglandContact name, email
    Identifier
    sid4gov.cabinetoffice.gov.uk/FDEK7nf7 · GB-SRS

Suppliers named on the notice

  • eConsult Health LtdSupplier 13th Floor, 21-24 Millbank Tower, London, SW1P 4QP
    Identifier
    07628675 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d-2025-08-29T09:11:47+01:00
Published
29 Aug 2025
Latest update
29 Aug 2025
Procedure reference
ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d
Contract reference
ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d-1