Contracts FinderCall-off contract
Published 2 Apr 2026

Contracts Finder notice

Authority: NHS England

Other -
CPV: IT services: consulting, software development, Internet and support (72000000)
Published contract value£160,100,000Exc. VAT
Contract ends 31 Mar 2028
Awarded to IBM UNITED KINGDOM LIMITED
Contract starts 1 May 2026

What is being bought

Published requirement description

The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan.

Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home.

Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale.

Additional information:

NHS App Delivery Partner Call Off Contract - Mixed Investment

Published procurement details

Procedure
Other -
Buyer reference
CF-3472500D0O000000rwimUAA
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Min Value
£95,100,000.00
Tender deadline
Item 1: Delivery locations as published
LS1 4AP; United Kingdom

Key dates

Published dates
  1. Award decision
    27 Mar 2026
  2. Notice published
    2 Apr 2026
  3. Contract starts
    1 May 2026
  4. Contract ends
    31 Mar 2028

Contracting authority & participating public bodies

  • NHS EnglandContracting authority 7-8 Wellington Place, Leeds, LS1 4AP, United KingdomContact name, email

Suppliers named on the notice

  • IBM UNITED KINGDOM LIMITEDSupplier BUILDING C IBM HURSLEY OFFICE, HURSLEY PARK ROAD SO21 2JN
    Business size
    Large

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d-2026-05-05T13:32:10+01:00
Published
2 Apr 2026
Latest update
5 May 2026
Procedure reference
ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d
Contract reference
ocds-b5fd17-033b05b7-bae2-47f2-86ad-41d7174beb2d-3